Ch 19 Labor Relations Flashcards
This model credited to US labor secretary, John Thomas Dunlap suggest a labor union can maximize the wage rate while the employer controls the level of employment.
The Monopoly Union Model
This model suggested firms and labor unions bargain over wage rates, according to formula where employees seek to maximize wages, while the firm seeks to maximize profit
Right to Manage (right to max)
This model suggests that employers and employees bargain over both wages and employment levels
Efficient Bargaining
This act was passing 1935 guarantees private sector employees the right to organize and bargain collectively for wages and working conditions without employer interference or unfair labor practices
The National Labors Relations Act, NLRA, also known as the Wagner Act
Also known as mutual gains bargaining, win-win bargaining, or principled negotiation, this can provide more flexible than positional bargaining by focusing negotiations on each parties underlying interests around areas of mutual concern.
Interest-based bargaining
While generally not a method for negotiating a formal labor agreement , this is a process for creating or MENDING a positive labor management RELATIONSHIP focused on specific problems, areas and goals. They must identify objectives of mutual interest, create action plans, and collaboratively work to obtain.
Relationship by objective (RBO)
The traditional model for strategic planning is a _____, _____ and _____ process that often produces highly detailed and complicated plans
- Linear
- Sequential
- Systematic
____ describes the interaction between fire department management and the rank-and-file workforce
Labor relations
_______ suggests the importance of cooperative labor management arrangements to maximize positive outcomes for both employers and employees; in sharp contrast to the ______ of zero-sum negotiations were one party must lose for another to win
- Contemporary economic theory (game theory) (just a game, back and forth)
- Legacy notion (legacy of old union)
____ is where players of the game pursue their own self interest to each, without regard for the other leading both players, to be worse off than if they had cooperated
Prisoners dilemma
Subjects covered in collective bargaining, and the resulting agreements are generally divided into two types:
- Mandatory subjects (pay, schedule, leave & retirement)
- Permissive subjects (working conditions)
To have a worthwhile discussion about conflict, it is first important for the parties to identify ______
Why they are at odds
Four parts of effective organizational strategies (Mintzberg)
- Must allow for creativity, intuition
and organizational learning - Cannot always be developed on a
schedule - Cannot be immaculately conceived
- Be free to develop at anytime and
place within the organization
Management also controls the allocation of budgeted resources within the organization, although for career and combination departments, _______costs (often influenced or specified by contracts and labor agreements) compromise the lions share of budget monies.
Non-discretionary personnel costs
In the context of fire department, labor relations, this is a process in which labor management meets on a regular basis to discuss wages, hours, and work conditions. The specific scope and coverage of these discussions depend on relevant laws, regulations and practices, but almost any subject described in a formal labor agreement could be addressed through this. The major difference is this does not result in a formal CBA, or other written contract document.
Meet and confer
There are states were any type of formal or informal labor management cooperation in public organizations is expressly prohibited by law. This type of situation does not diminish the importance of proactive and positive labor relations; in fact, it probably elevates the need for both labor and management to work together to help assure a safe and effective work environment.
Participative management
In the traditional process of collective bargaining, each party comes to the table with a position on the pre-identified subjects that will be negotiated for inclusion in a labor agreement. As each side presents its position on subject, the other side counters with a similar or competing proposal.
Positional bargaining
While cooperation is generally preferred, this is essential to forging a positive and sustainable labor management relationship
Honest conflict
One way to operationalize and institutionalize labor-management cooperation is by setting up joint-labor management committees to help make decisions regarding what two topics?
- BASIC management functions
- Address UNIQUE circumstances
Concerning labor relations, positive relations start and end at?
The company or unit level
What is the fire chief’s principal job? (4) (OMDL)
To foster the creation of an:
- organizational culture
- member participation
- diversity of perspectives, and
- continual learning are the order of the day.
The fire chief set the tone at the top
This act guarantees private sector employees the right to organize and bargain collectively for wages
National Labor Relations Act, NLRA
This act outlawed the closed shop where employees had to join a union as a condition of employment, Taft-Hartley Act (shot at labor)
Labor Management Relations Act of 1947
This guarantees an individual member the full range of services provided by the labor union to its members. It exists to a certain point in a grievance or disciplinary process after which a labor union can decide the degree to which will continue representing a member depending on a number of factors.
Duty of Fair Representation (DFR)
These are often used to define their relationship between labor and management and a fire department. These include information on management, rights, pay benefits, grievance procedures, and working conditions.
Formal labor agreements, often just called contracts or agreements
This is the process of formal negotiation between an employer, represented by its management, and a labor group(s), representing the employees in an organization.
Collective bargaining
These are also called collective employment agreements, which document results of negotiations between labor and management representatives
Collective Bargaining Agreements CBAs
Also known as collaborative resolution this process brings in a neutral, third-party to broker negotiations between labor and management in an Attempt To Resolve an impasse or reach an agreement
Alternative dispute resolution (ADR)
Generally speaking, there are several reasons people come into conflict: (4)
- Goals
- Information
- Values
- Strategy
(Who GIVS a f*ck)
A 2005 public administration review article found that among municipal governments using strategic planning over the proceeding 20 years, ____ satisfied with the results
More than 80%
