Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Principles of Management > Ch 2 Managerial Decision Making > Flashcards

Ch 2 Managerial Decision Making Flashcards

1
Q

Daily managerial/business decisions impact _______ & _______

A

Organizations and stakeholders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Decisions range from ______ to _______

A

predictable to unexpected

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Top management decisions affect __________

A

the future

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Lower level management decisions affect _______

A

departments/workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Systems of decision-making in the brain

A

Reflective System
Reactive System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Logical
Analytical
Deliberate
Methodical

A

Reflective System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The reflective system is located in what part of the brain?

A

Prefrontal cortex (front of brain)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Quick
Impulsive
Intuitive
Emotion-driven

A

Reactive System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The reactive system is located in what part of the brain?

A

Basal ganglia and amygdala

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Self-awareness
Self-recognition
Empathy
Social skills

A

Emotional Intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Repeated decisions with known or estimable criteria. Routine or low-involvement decisions.

A

Programmed Decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Managers use _________ for efficiency

A

Heuristics (mental shortcuts)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Programmed decisions are aligned with the _______ system of the brain

A

reactive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Novel and unstructured decisions with ambiguous criteria

A

Non-programmed Decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Non-programmed decisions are aligned with the ______ system of the brain. Requires thoughtful judgement and creative thinking.

A

reflective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Barriers that make effective decision-making difficult

A
  1. Bounded Rationality
  2. Escalation of Commitment
  3. Time Constraints
  4. Uncertainty
  5. Personal biases/confirmation bias
17
Q

Full rationality limited by:
- inability to know every alternative
- incomplete information
- cognitive constraints
- finite time and mental capacity

A

Bounded Rationality

18
Q

Tendency to stick with poor decisions even when outcomes are negative

A

Escalation of commitment

19
Q

Limited time

A

Time constrains

20
Q

Many decisions made without knowing the outcomes of alternatives

A

Uncertainty

21
Q

Paying more attention to information that aligns with beliefs and ignoring contradicting information

A

Personal Bias / Confirming Bias

22
Q

Necessary decisions may involve interpersonal _______

A

Conflict

23
Q

Disagreements on goals/solutions

A

Beneficial Conflict (Process Conflict)

24
Q

Personal disputes and attacks

A

Harmful Conflict (relationship conflict)

25
Q

Choosing the first acceptable solution

A

Satisficing

Principles of Management (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions