Ch 17 (old book) Flashcards by Brandi Crandell

Q

de helpdesk

A

the helpdesk

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Q

de provider

A

provider

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Q

er zijn

A

there are

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Q

wachtenden (de wachtende)

A

waiting

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Q

de telefonist

A

operator

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Q

waarmee

A

with what / by which

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Q

van dienst zijn

A

help / be of service

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Q

waar… over

A

what.. about

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Q

de vraag

A

question

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Q

het antwoord

A

answer

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Q

het pakket

A

package

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Q

vaste telefoon

A

fixed telephone / landline

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Q

tegelijk

A

at the same time / together

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Q

internetten

A

surf the net

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Q

is er

A

is there

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Q

de storing

A

fault / malfunction

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Q

het systeem

A

system

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Q

dat is niet het geval (het geval zijn)

A

that’s not the case (being the case)

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Q

verbind door (doorverbinden)

A

connect/put through (to connect)

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Q

ogenblikje

A

one moment please / just a moment

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Q

de telefoon

A

telephone

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Q

telefoneren

A

to phone

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Q

veranderd (veranderen)

A

changed (to change)

Q

instellingen (de instelling)

A

settings (institution)

Q

aangepast (aanpassen)

A

adjusted

Q

het programma

A

program

Q

geinstalleerd (installeren)

A

installed

Q

behalve

A

except

Q

vreemd

A

odd, strange

Q

klikt (klikken)

A

click

Q

waarop

A

on which

Q

de inlognaam

A

user name

Q

inloggen

A

log in

Q

het wachtwoord

A

password

Q

wachten

A

wait

Q

het woord

A

word

Q

intikken

A

type in, enter

Q

de brief

A

letter

Q

gegevens (het gegeven)

A

information, data

Q

juist

A

precisely

Q

openen

A

open

Q

tegelijkertijd

A

at the same time, together

Q

de mobieltje

A

mobile

Q

ben kwijt (kwijt zijn)

A

have lost

Q

waarschijnlijk

A

probably

Q

er is niet veel aan de hand (aan de hand zijn)

A

it’s not a big problem/ there is not much going on

Q

op deze manier

A

in this way

Q

oplossen

A

solve, resolve

Q

de monteur

A

technician

Q

komt langs (langskomen)

A

will come by, come along

Q

mogelijk

A

possible

Q

noteer (noteren)

A

write down

Q

preciezer (precies)

A

more precise

Q

de website

A

website

Q

intypen

A

type in, enter