Ch 16 Final Review

Question 1

A system shared meaning held by members that distinguishes the organization from other organizations

Answer 1

Organizational Culture

Question 2

A culture that expresses the core values that are shared by a majority of the organization’s members

Answer 2

Dominant Culture

Question 3

The primary or dominant values that are accepted throughout the organization

Answer 3

Core Values

Question 4

Minicultures within an organization, typically defined by department designations and geographical separation

Answer 4

Subculture

Question 5

A culture in which the core values are intensely held and widely shared

Answer 5

Strong Culture

Question 6

The shared perceptions organizational members have about their organization and work environment

Answer 6

Organizational Climate

Question 7

The shared concept of right and wrong behavior in the workplace that reflects the true values of the organization and shape the ethical decision-making of its members

Answer 7

Ethical work climate (EWC)

Question 8

A condition that occurs when an organization takes on a life of its own, apart from any of its members, and acquires immortality

Answer 8

Institutionalization

Question 9

A process that adapts employees to the organization’s culture

Answer 9

Socialization

Question 10

The period of learning in the socialization process that occurs before a new employee joins the organization

Answer 10

Prearrival stage

Question 11

The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge

Answer 11

Encounter stage

Question 12

The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization

Answer 12

Metamorphosis Stage

Question 13

Repetitive sequences of activities that express and reinforce the key values of the organization, which goals are most important, which people are important, and which are expendable

Answer 13

Rituals

Question 14

What conveys to employees who is important, the degree of egalitarianism top management desires, and the kinds of behavior that are appropriate

Answer 14

Material Symbols

Question 15

A culture that emphasizes building on employee strengths, rewards more than punishes, and emphasizes individual growth and vitality

Answer 15

Positive Organizational Culture

Question 16

The recognition that people have an inner life that is nourished by meaningful work that takes place in the context of community

Answer 16

Workplace Spirituality