Ch 13 Flashcards
Attribution
Judgements about causes of our own and other people’s behaviour/outcomes
Internal attribution
- Dispositional
- Ex. Jane is late for work → Jane is irresponsible
External attribution
- Situational
- Ex. Jane is late for work → Jane is stuck in traffic
Kelly’s theory
- Attributional factors: consistency, distinctiveness, consensus
→ personal attribution: consistency high, distinctiveness and consensus low
→ situational attribution:all three are high
Fundamental attribution error
- exploring others’ behaviour while underestimating the impact of situational factors and overestimating the role of personal factors
- applies to others but not ourselves
→ have more information about ourselves
→ others are “figure” and we are “background” (situation stands out)
Self-serving bias
- Explaining our own behaviour
- more personal attributions for successes
- more situational attributions for failures
- strength depends on psychological state
→ ex. People with depression have more personal attributions for failures
Individualistic cultures
- treating ourselves as separate and unique individuals
- more personal attributions
- “western bias”
Collectivist cultures
- More responsibility for failures and attribute successes to the group
- focuses on society, groups, and family
Primacy effect (first impressions)
- Attach more importance to initial information
- Tend to be most alert to information received first
- initial information may shape how we perceive subsequent information
Mental set
Perceiving the world in a particular way
Schemas
Mental frameworks that organize and interpret information under particular conditions
→ mental shortcuts
→ expectations
Stereotypes
- Generalized belief about a group or category
- powerful type of schema
Self-fulfilling prophecy
Expectations we have affect behaviour toward others, causing expected behavions that confirm our expectations
Social influence
- The mere presence of others
→ enhance or hinder performance
→ depends upon the task - social facilitation
→ Increased tendency to perform one’s dominant response in the presence of others
→ Typically correct when task is easy
→ typically incorrect when task is hard
Social norms
- shared expectations about how people should think, feel, and behave
- Regulate daily behaviour without conscious awareness
Social roles
- Consists of a set of norms that characterize how people in a social position should behave
- role conflict: norms for different roles clash
- norms and roles can cause uncharacteristic behaviour
Conformity
- Following or adjusting individual behaviours, attitudes or beliefs to match that of a group standard (essential for norms to influence people)
→ informational social influence: conformity because we believe others have accurate knowledge and are “right”
→ normative social influence: conforming to obtain rewards and avoid rejection
Norm of reciprocity
The expectation that when others treat us well, we should respond in a kind matter
Door-in-the-face-technique
- persuader makes a large request with the expectation of refusal
- persuader then makes a smaller request
Foot-in-the-door-technique
- persuader obtains compliance with a small request
- persuader later presents a larger request
Lowballing
- Persuader gets person to commit to some action
- before action is performed, persuader increases “cost” of the action
Deindividuation
Loss of individuality that leads to disinhibited behaviour
→ riots, acts of genocide etc.
→ anonymity to outsiders reduce feelings of accountability
→ increased responsiveness to group norms
Groupthink: conformity to the extreme
- Overestimating the abilities of the group
→ perceived invulnerability and morality (cannot make the wrong choices, we are the best) - close-mindedness
→ divergent thinking is discouraged
→ formation of enforcers - pressure for uniformity
The bystander effect
A person in need is less likely to receive help as the number of people who are present increases
→ diffusion of responsibility: as the number of people present increases, the relative level of accountability of each person decreases
→ pluralistic ignorance: when people fail to act because they rely on social cues from others to guide their behaviour, but those other people also face this uncertainty