Ch. 10 Flashcards
An individuals typical method of responding to conflict
Conflict style
Situation in which 2 or more ppl in an interdependent relationship perceived themselves to have different viewpoints or goals, which are incompatible
Interpersonal conflict
The degree to which we are interested in pursuing our own goals and interests
Assertiveness
The degree to which we are interested in maintaining the relationship or supporting the goals of the other person
Cooperativeness
A framework for understanding conflict style that is based on the degree of assertiveness and cooperativeness that motivates an individual’s response to conflict
Dual concern model
Characterized by a high degree of interest in the relationship, and a low degree of concern about ones own interests
Accommodating
Based on a high degree of interest in ones own goals, and a low degree of interest in the relationship or goals of the other person
Dominating
Characterized by a low degree of interest in pursuing ones own goals, as well as low degree of interest in supporting the relationship or the other persons goals
Avoiding
Characterized by a moderate degree of interest in ones own goals, and an equally moderate degree of interest in the relationship and/or goals of the other person
Compromising
Characterized by a strong interest in pursuing ones own goals, and an equally strong interest in supporting the relationship and/or the goals of the other person
Integrating
When a person acts passive on the outside, but secretly commits some type of aggression against the other person
Passive-aggressive behavior
Pertain to the way we perceive, or construe, our self
Self-construals
High collectivistic values but low individualistic values
Interdependent self construal
High individualistic values but low collectivistic values
Independent self construal
Value pursuing their own goals, but place an equally high value on connection to their social group
Biconstrual identity
Little sense of individuality, as well as little sense of connection to the larger group
Ambivalent identity
One negative comment tends to be reciprocated, then each provokes another
Defensive spiral
Language which evaluates or judges another person
Evaluation
Fact based, nonjudgmental description of the other persons behavior
Description
A defense arousing message that signals close mindedness
Certainty
A supportive message that signals open mindedness
Provisionalism
Making decisions for other people
Control orientation
Working collaboratively with partners to share decision making
Problem orientation
Communicating in a way that is meant to manipulate the other person, or influence them indirectly to do or say something
Strategy
