Ch. 10

Question 0

An individuals typical method of responding to conflict

Answer 0

Conflict style

Question 1

Situation in which 2 or more ppl in an interdependent relationship perceived themselves to have different viewpoints or goals, which are incompatible

Answer 1

Interpersonal conflict

Question 2

The degree to which we are interested in pursuing our own goals and interests

Answer 2

Assertiveness

Question 3

The degree to which we are interested in maintaining the relationship or supporting the goals of the other person

Answer 3

Cooperativeness

Question 4

A framework for understanding conflict style that is based on the degree of assertiveness and cooperativeness that motivates an individual’s response to conflict

Answer 4

Dual concern model

Question 5

Characterized by a high degree of interest in the relationship, and a low degree of concern about ones own interests

Answer 5

Accommodating

Question 6

Based on a high degree of interest in ones own goals, and a low degree of interest in the relationship or goals of the other person

Answer 6

Dominating

Question 7

Characterized by a low degree of interest in pursuing ones own goals, as well as low degree of interest in supporting the relationship or the other persons goals

Answer 7

Avoiding

Question 8

Characterized by a moderate degree of interest in ones own goals, and an equally moderate degree of interest in the relationship and/or goals of the other person

Answer 8

Compromising

Question 9

Characterized by a strong interest in pursuing ones own goals, and an equally strong interest in supporting the relationship and/or the goals of the other person

Answer 9

Integrating

Question 10

When a person acts passive on the outside, but secretly commits some type of aggression against the other person

Answer 10

Passive-aggressive behavior

Question 11

Pertain to the way we perceive, or construe, our self

Answer 11

Self-construals

Question 12

High collectivistic values but low individualistic values

Answer 12

Interdependent self construal

Question 13

High individualistic values but low collectivistic values

Answer 13

Independent self construal

Question 14

Value pursuing their own goals, but place an equally high value on connection to their social group

Answer 14

Biconstrual identity

Question 15

Little sense of individuality, as well as little sense of connection to the larger group

Answer 15

Ambivalent identity

Question 16

One negative comment tends to be reciprocated, then each provokes another

Answer 16

Defensive spiral

Question 17

Language which evaluates or judges another person

Answer 17

Evaluation

Question 18

Fact based, nonjudgmental description of the other persons behavior

Answer 18

Description

Question 19

A defense arousing message that signals close mindedness

Answer 19

Certainty

Question 20

A supportive message that signals open mindedness

Answer 20

Provisionalism

Question 21

Making decisions for other people

Answer 21

Control orientation

Question 22

Working collaboratively with partners to share decision making

Answer 22

Problem orientation

Question 23

Communicating in a way that is meant to manipulate the other person, or influence them indirectly to do or say something

Answer 23

Strategy

Question 24

Apparent lack of concern or feeling, sending a message that the other person is unimportant

Answer 24

Neutrality

Question 25

Defense arousing message that conveys that the speaker is smarter, knows more, or is better in some other way than the listener

Answer 25

Superiority