Ch 1: The Modern Funeral Director Flashcards
What are the demographic observations of a modern funeral director?
- diverse background
- young
- non-funeral background
- shift in gender and minority
- inexperienced
What are desirable personality traits in a funeral director?
- Conservative
- Dependable
- Stable Family Life
- Emotional Control and Maturity
- Grooming
- Communication Skills
- Aural Skills
- Genuine
In what way should a funeral director be conservative?
Appearance
Grooming
What communication skills should a funeral director have?
- Choice of words
- Ability to write well
- Calm Voice
What are necessary skills to have?
- Insurable driver
- Keyboarding
- Telephone
- Technical
- Knowledgeable
What are the Texas License Requirements?
Age - 18 in Texas
General education - HS diploma or GED
Legal Resident
- Felony Provision (crimes that aren’t related to the industry)
What is important information to know about provisionals?
- FDIC and/or EIC letter
- Proof from mortuary school (currently enrolled or graduate)
- FBI Background check
Where can all forms be found?
On the TFSC Site
How long does one serve their provisional license period?
12 consecutive months minimum
Maximum 24 months
What to remember when it comes to submitting all casework for your provisionals?
- Submit to FDIC or EIC
- Type written or legible format
- original + 2 sets of copies
How many cases do you need to complete during your provisionals?
- 45 cases per license (FD / Emb)
- 10 completed in last 3 months
What do to if we need to do changes (name, address, change of employment)
- FOR CLASS: Notify the TFSC in writing
- IN TEXAS: As of Sep 1 everything must be sent to the Texas Gov’t portal
What is required every 2 years?
16 CEUs per renewal period
What are the 6 stipulated CEUS that need to be renewed?
- 2 Funeral Service Ethics
- 2 Funeral Service Law updates
- 2 Vital Statistics updates
What is the importance of the ICFSEB
- Licensing boards
- Administers national board exam
How many questions are on the national board exam?
170 but only 150 matter
What does the ABFSC do?
- Accreditation of mortuary science programs
- Curriculum and educational objectives
What does the TFSC do?
Licensing
Enforcement
Consumer Issues
What does the FTC do?
Business aspect of Funeral Service
Enforces the Funeral Rules
What is the Funeral Rule?
Must give an itemized list
Can’t force anyone to tale a package deal (must let them choose whatever options they want) * can only inform of policies such if someone is missing part of their head, maybe open casket isn’t an option
What are things to know as licensees?
Assume full liability of their actions (write everything down)
Presumed to know their obligations
Must observe standard of ordinary care
Are responsible for staying informed
According to the Texas Occupation code, chapter 651 what does it mean to be a funeral director?
Funeral director means a person licensed under this chapter who engages in for compensation, or represents to the public as being engaged in for compensation, the preparation, other than by embalming, of a dead human body for burial or other disposition.
According to the Texas Occupation code, chapter 651 what does it mean to do Funeral Directing?
Funeral directing means acts associated with or arranging for the disposition of a dead human body, performed by a person for compensation, from the time of first call until:
inurnment, internment or entombment services are complete
or
body is permanently transported out of this state
