ch 1 Managing

Question 1

Define Managment

Answer 1

• Management
  The process of using organizational
  resources to achieve the organization’s goals by
• Organizatons
  People working together and
  coordinating their actions to achieve specific goals..

Question 2

Define Organizations

Answer 2

People working together and
coordinating their actions to achieve specific goals.

Question 3

What are the 5 Steps to planning

Answer 3

1. Deciding which goals the organization will pursue
2. Analyzing the organizational environment for threats and
   opportunities
3. Deciding what courses of action or strategy to adopt
4. Deciding how to allocate organizational resources to
   implement the plan.
5. Evaluating whether the strategy achieved the goals.

The outcome of planning is strategy

Question 4

Accordig to Henri Fayol
What are the four managerial functions

Answer 4

1. Planning
2. Organizing
3. Leading
4. Controlling

Question 5

What are the key takeaways from Organizing?

Answer 5

Managers will group people into departments according to
the tasks performed.
* Managers will lay out lines of authority and responsibility
for members

Question 6

What are the key takeaways from Leading?

Answer 6

Leadership involves a manager using power, influence,
vision, persuasion, and communication skills.
* The outcome of the leading function is motivation
and commitment from employees to the
organization

* In leading, managers must:
➢ Determine direction
➢ State a clear visio

Question 7

What are the key takeaways form Controlling

Answer 7

Evaluate how well the organization is achieving its goals
* Take corrective action to improve performance
* Managers will:
➢ Monitor individuals, departments, and the organization to
determine if goals are being met.
➢ Take action to increase performance as required.

Question 8

What are the types and levels of Managers

Answer 8

1. First- Line Managers:
2. Middle Managers:
3. Top Managers

Question 9

What is the difference between a good supervisor and a poor one?

Answer 9

If their technical skills are similar, is the differene in their mangerial skills.

Question 10

What are the impactss of Values and Attitudes on Managerial Behaviour and Organizational Culture?

Answer 10

Values, Attitudes, and moods and emotions capture how managers expirience their jobs as individuals.

Question 11

what are the two common kinds of Personal Values

Answer 11

Terminal Value - is personal conviction about lifelong goals or objectives

Intramental value is a personal conviction about desired modes or conduct or ways of bahaving