Ch. 1 Flashcards
An information system has 3 dimensions working together. What are they?
- People
- Process
- Technology
What consists of Anthony’s triangle?
used in a convenient way to categorize and understand the purpose of different information systems in organizations
Strategic- executive information (EIS) for senior management decision making
Tactical- Management information systems (MIS) for decision making by middle management
Operational- Transaction processing (TPS) for daily transactions of the business.
What are several information system components that work together to add value to an organization?
(Technology Related)
- Hardware
- Software
- Data
(Roles)
- People
- Process
What is hardware?
Physical components
What is software?
Instructions that tell the physical components what to do
Two types of software?
- Operation systems-interacts with the hardware
2. Application software- interacts with the user
What is data?
Collection of facts
What are networks?
Allows transmission and sharing of data
What are People?
- To help support decision making, coordination, control, analysis, and visualization
- Also know as users
- Person who uses and operates the computer or other machine
- All levels of the organization
- Can be your outside partners such as suppliers
What is Process?
- Collects, processes, stores, and disseminates information
- Series of steps to achieve a desired outcome
What is Technology?
Hardware, software, and networks that support the business processes and people
What are the benefits of Process?
- Increased productivity
- Better decision making ability
- Improved processes using available data (within the company and externally with suppliers and customers)
- Continuous improvement using technology
- Competitive advantage
When did these happen?
- Mainframes
- Manufacturing resource planning systems
1950-1960
When did these happen?
- First microcomputer (PC)
- Windows operating system
1970-1980
When did these happen?
- Client server
- Networking
- ERP
Mid 1980’s to early 1990’s
