Ch 1 Flashcards

1
Q

The phlebotomist is performing if an a puncture just as she enters the vein, her cell phone rings what problems may arise from the situation

A

The phlebotomist may be distracted, causing an unsuccessful draw
The patient may be annoyed and decide to see care elsewhere
The patient could be startled and move, causing the need of a slip and potentially cause injury

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2
Q

If phlebotomist is listening to music through his Bluetooth device while performing his duties, is this appropriate behavior why why not?

A

The phlebotomist may not be able to hear the patient speaking to him

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3
Q

Additional duties of a phlebotomist may include all of the following except

A

Offering the patient patients medical advice regarding a diagnosis

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4
Q

Laboratory professional, that possesses a bachelors degree and performs high complexity testing is the

A

Medical laboratory scientist

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5
Q

A laboratory that only performs waived testing is regulated by which agency

A

Clinical laboratory improvement amendment CLIA

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6
Q

If phlebotomist becomes aware of an unsafe work practice and brings it to the attention of the supervisor, no corrective action is taken by the supervisor. The phlebotomist can contact which regulatory agency without fear of retaliation

A

The Occupational Safety and Health Administration OSHA

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7
Q

If a phlebotomist tells a patient, she needs to perform a venipuncture instead of stating that she needs to draw blood, which element of the communication loop could be improved in this instance

A

The message

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8
Q

Some of the diagnostic test that can be run on blood samples include

A

Blood cell counts glucose levels and drug levels

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9
Q

The use of leeches for blood removal dates back to

A

1400 BC

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10
Q

In addition to leeches bloodletting used a process called?

A

Venesection

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11
Q

Prior to the late 1980s early 1990s which professional was not required for a specimen collection

A

Phlebotomist

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12
Q

The usual minimum education level for entry into phlebotomy program is

A

High school diploma or equivalent

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13
Q

The agency that is established standards to which approved phlebotomy programs adhere to is 

A

NAACLS or the national accrediting agency for clinical laboratory sciences

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14
Q

Other members of the healthcare that may be responsible performing phlebotomy include all of the following except

A

Physical therapist

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15
Q

Additional duties of the phlebotomist include all of the following except

A

Administering injections

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16
Q

The accuracy of the test results are directly related to

A

The quality of the specimen collected

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17
Q

The accuracy of the test results are directly related to

A

The quality of the specimen collected

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18
Q

Which department is responsible for the management pain before during an after surgery?

A

Anesthesiology department

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19
Q

Computed, typography, CI scans position, emission, demography, pet and magnetic resonance imaging MRI procedures are performed in this department

A

Diagnostic imaging (radiology)

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20
Q

The study and diagnosis of disease is known as

A

Pathology

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21
Q

Category of testing the presents low risk to the patient and may be performed by the phlebotomist on a small amount of blood or urine

A

Waived

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22
Q

Title of the individual responsible for the overall operation of the clinical portion of the laboratory is

A

Laboratory Director

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23
Q

Laboratory for testing enzymes, glucose, lipids, and therapeutic drugs

A

Clinical chemistry

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24
Q

In which specialized laboratory section is DNA base testing performed

A

Molecular diagnostics

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25
Q

Regulatory agencies visit and inspect laboratories to evaluate

A

Quality control, and assurance

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26
Q

The clinical laboratory improvement amendment CLIA 88 is a _____ law

A

Federal

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27
Q

CLIA 88 classifications of the laboratory are based on

A

Complexity of the testing performed

28
Q

To help ensure a high standard of patient care hospitals are credited by

A

The joint commission TJC

29
Q

Hospital labs are acredited by

A

College of American pathologist CAP

30
Q

What’s your crediting agency overseas physician, office laboratories?

A

Commission office laboratory accreditation: COLA

31
Q

Physician offices must keep records for

A

Quality control temperature readings, equipment, maintenance logs

32
Q

Publishes national and international standards for clinical laboratory testing procedures

A

CLSI

33
Q

Clinical laboratories use the CLSI standards to

A

Develop procedures and policies

34
Q

Responsible for implementing public health, regulation, and reporting requirements

A

CDC

35
Q

Insure that healthcare providers follow the medical waste training act

A

EPA

36
Q

Regulation defines medical waste in establishes, acceptable practices for treatment and disposal of waste

A

MWTA

37
Q

Regulatory agency that overseas handling and disposable of radioactive material

A

NRC

38
Q

Undergoes additional regulation by the Food and Drug Administration FDA

A

Blood bank

39
Q

Develop standards and educational programs that focus on blood donor and recipient safety

A

AABB

40
Q

Inspects and our credits laboratories that perform histocompatibility testing

A

ASHI

41
Q

Desirable qualities of a phlebotomist include

A

Good public image excellent communication skills excellent customer service skills

42
Q

Includes a sincere interest in providing quality healthcare a standard of excellence, advanced training, and pride in your work

A

Professionalism

43
Q

Regulatory agency may require specific dress code requirements i.e. lab codes, and special shoes to ensure the safety of the phlebotomist

A

OSHA

44
Q

In a setting where the phlebotomist is entering a patient’s room, the phlebotomist role in the communication loop would be

A

The sender

45
Q

Various forms of communication do not include

A

Slang or straight terms

46
Q

Desirable of providing quality customer service

A

Speaking in a calm and clear voice

47
Q

If the patient who requires blood drawn is comatose what should you do?

A

Provide greeting and an explanation

48
Q

Examples of negatives communication include

A

Drooping shoulders
Dingy, wrinkled lab coat
Approaching the patient space before greeting

49
Q

What is the first thing a phlebotomist should do when approaching a patient

A

Introduce him/herself

50
Q

What is least likely to contribute to good customer service

A

Checking the site of the venipuncture before providing greeting

51
Q

______ are used to remove blood that has collected at newly transplanted tissue sites in order to decrease the swelling following microsurgery

A

Leches

52
Q

FDA inspector arrives at the clinical laboratory. Which department would you take the inspector?

A

Blood bank

53
Q

Additional employment opportunities for phlebotomist include

A

Home healthcare agencies
Home Maintenance organizations
American Red Cross

54
Q

Every day activities are used as a part of this therapy

A

Occupational therapy

55
Q

Responsible for categorizing newly developed laboratory test

A

CDC

56
Q

This method of bloodletting created a vacuum effect by pulling blood to the capillaries under a heated glass

A

Cupping

57
Q

In early history______ was thought to read the body of impurities and evil spirits

A

Blood letting

58
Q

An earlier times the same lancet was offering use on several patients without cleansing because_______ Practices were unknown

A

Aseptic

59
Q

Which element begins the communication process

A

The sender

60
Q

FDA approves all the following except

A

Computer monitors

61
Q

It is essential for the phlebotomist to present present present a

A

Positive public image

62
Q

Obtaining the highest quality specimen is the responsibility of the

A

Phlebotomist

63
Q

What should a phlebotomist consider regarding a patient’s personal space?

A

Culture

64
Q

Failing to hear to regulation set by ______ may lose Medicare and Medicaid reimbursements

A

CLIA 88’

65
Q

A statement such as” you won’t even feel it” may you have a patient a sense of

A

False reassurance