Ch 1 Flashcards
The phlebotomist is performing if an a puncture just as she enters the vein, her cell phone rings what problems may arise from the situation
The phlebotomist may be distracted, causing an unsuccessful draw
The patient may be annoyed and decide to see care elsewhere
The patient could be startled and move, causing the need of a slip and potentially cause injury
If phlebotomist is listening to music through his Bluetooth device while performing his duties, is this appropriate behavior why why not?
The phlebotomist may not be able to hear the patient speaking to him
Additional duties of a phlebotomist may include all of the following except
Offering the patient patients medical advice regarding a diagnosis
Laboratory professional, that possesses a bachelors degree and performs high complexity testing is the
Medical laboratory scientist
A laboratory that only performs waived testing is regulated by which agency
Clinical laboratory improvement amendment CLIA
If phlebotomist becomes aware of an unsafe work practice and brings it to the attention of the supervisor, no corrective action is taken by the supervisor. The phlebotomist can contact which regulatory agency without fear of retaliation
The Occupational Safety and Health Administration OSHA
If a phlebotomist tells a patient, she needs to perform a venipuncture instead of stating that she needs to draw blood, which element of the communication loop could be improved in this instance
The message
Some of the diagnostic test that can be run on blood samples include
Blood cell counts glucose levels and drug levels
The use of leeches for blood removal dates back to
1400 BC
In addition to leeches bloodletting used a process called?
Venesection
Prior to the late 1980s early 1990s which professional was not required for a specimen collection
Phlebotomist
The usual minimum education level for entry into phlebotomy program is
High school diploma or equivalent
The agency that is established standards to which approved phlebotomy programs adhere to is 
NAACLS or the national accrediting agency for clinical laboratory sciences
Other members of the healthcare that may be responsible performing phlebotomy include all of the following except
Physical therapist
Additional duties of the phlebotomist include all of the following except
Administering injections
The accuracy of the test results are directly related to
The quality of the specimen collected
The accuracy of the test results are directly related to
The quality of the specimen collected
Which department is responsible for the management pain before during an after surgery?
Anesthesiology department
Computed, typography, CI scans position, emission, demography, pet and magnetic resonance imaging MRI procedures are performed in this department
Diagnostic imaging (radiology)
The study and diagnosis of disease is known as
Pathology
Category of testing the presents low risk to the patient and may be performed by the phlebotomist on a small amount of blood or urine
Waived
Title of the individual responsible for the overall operation of the clinical portion of the laboratory is
Laboratory Director
Laboratory for testing enzymes, glucose, lipids, and therapeutic drugs
Clinical chemistry
In which specialized laboratory section is DNA base testing performed
Molecular diagnostics
Regulatory agencies visit and inspect laboratories to evaluate
Quality control, and assurance
The clinical laboratory improvement amendment CLIA 88 is a _____ law
Federal
CLIA 88 classifications of the laboratory are based on
Complexity of the testing performed
To help ensure a high standard of patient care hospitals are credited by
The joint commission TJC
Hospital labs are acredited by
College of American pathologist CAP
What’s your crediting agency overseas physician, office laboratories?
Commission office laboratory accreditation: COLA
Physician offices must keep records for
Quality control temperature readings, equipment, maintenance logs
Publishes national and international standards for clinical laboratory testing procedures
CLSI
Clinical laboratories use the CLSI standards to
Develop procedures and policies
Responsible for implementing public health, regulation, and reporting requirements
CDC
Insure that healthcare providers follow the medical waste training act
EPA
Regulation defines medical waste in establishes, acceptable practices for treatment and disposal of waste
MWTA
Regulatory agency that overseas handling and disposable of radioactive material
NRC
Undergoes additional regulation by the Food and Drug Administration FDA
Blood bank
Develop standards and educational programs that focus on blood donor and recipient safety
AABB
Inspects and our credits laboratories that perform histocompatibility testing
ASHI
Desirable qualities of a phlebotomist include
Good public image excellent communication skills excellent customer service skills
Includes a sincere interest in providing quality healthcare a standard of excellence, advanced training, and pride in your work
Professionalism
Regulatory agency may require specific dress code requirements i.e. lab codes, and special shoes to ensure the safety of the phlebotomist
OSHA
In a setting where the phlebotomist is entering a patient’s room, the phlebotomist role in the communication loop would be
The sender
Various forms of communication do not include
Slang or straight terms
Desirable of providing quality customer service
Speaking in a calm and clear voice
If the patient who requires blood drawn is comatose what should you do?
Provide greeting and an explanation
Examples of negatives communication include
Drooping shoulders
Dingy, wrinkled lab coat
Approaching the patient space before greeting
What is the first thing a phlebotomist should do when approaching a patient
Introduce him/herself
What is least likely to contribute to good customer service
Checking the site of the venipuncture before providing greeting
______ are used to remove blood that has collected at newly transplanted tissue sites in order to decrease the swelling following microsurgery
Leches
FDA inspector arrives at the clinical laboratory. Which department would you take the inspector?
Blood bank
Additional employment opportunities for phlebotomist include
Home healthcare agencies
Home Maintenance organizations
American Red Cross
Every day activities are used as a part of this therapy
Occupational therapy
Responsible for categorizing newly developed laboratory test
CDC
This method of bloodletting created a vacuum effect by pulling blood to the capillaries under a heated glass
Cupping
In early history______ was thought to read the body of impurities and evil spirits
Blood letting
An earlier times the same lancet was offering use on several patients without cleansing because_______ Practices were unknown
Aseptic
Which element begins the communication process
The sender
FDA approves all the following except
Computer monitors
It is essential for the phlebotomist to present present present a
Positive public image
Obtaining the highest quality specimen is the responsibility of the
Phlebotomist
What should a phlebotomist consider regarding a patient’s personal space?
Culture
Failing to hear to regulation set by ______ may lose Medicare and Medicaid reimbursements
CLIA 88’
A statement such as” you won’t even feel it” may you have a patient a sense of
False reassurance
