CH 1

Question 1

Organization

Answer 1

a group of people who work together to achieve some specific purpose

Question 2

Management is defined as :

Answer 2

1. The pursuit of organizational goals efficiently and effectively by
2. Integrating the work of people through
3. Planning, organizing, leading, and controlling the organization’s resources.

Question 3

Efficient Definition

Answer 3

• to use resources- people, money, raw-materials, and the like-wisely and cost effectively.

Question 4

Effective Defintion

Answer 4

• To achieve results, to make the right decisions and to successfully carry them out so that they achieve organizational goals.

Question 5

Seven Challenges to being and Exceptional Manager

Answer 5

1. Managing for competitive advantage
2. managing for diversity
3. managing for globalization
4. Managing for information technology
5. Managing for ethical standards
6. Managing for Sustainability
7. Managing for your own happiness and life goals.

Question 6

Competitive Advantage

Answer 6

ability of an organization to produce goods or services more effectively. ( Outperform competitors)

Question 7

Information Technology

Answer 7

-Accelerated decision making, conflict and stress
- Changes in organizational structure, jobs goal setting and knowledge management

Question 8

Sustainability

Answer 8

economic development that meets the needs of present without compromising the ability of future generations to meet their own needs.

Question 9

Four Principle Functions

Answer 9

Planning; set goals and decide how to achieve them.
Organizing ; Arrange tasks, people, and other resources to accomplish the work.
Leading: Motivate, direct, or influence people to work hard to achieve organizational goals.
Controlling: monitor performance, compare within goals, and take corrective action as needed.

Question 10

Pyramid Power

Answer 10

1. Top Managers
2. Middle Managers
3. First - Line Managers
4. Non-managerial personnel

Question 11

Top Managers

Answer 11

-Make long term decisions
- establish objectives, policies, and strategies for it

Question 12

Middle Managers

Answer 12

-implement the policies and plans of the top managers above them.
-Supervise and coordinate the activities of the first-line managers

Question 13

First Line Managers

Answer 13

-Make short term operating decisions
-Directing the daily tasks of non-managerial personnel .

Question 14

Functional manager

Answer 14

-responsible for just one organizational activity

Question 15

General Manager

Answer 15

Responsible for several organizational activities.

Question 16

Interpersonal Roles

Answer 16

• Managers interact with people inside and outside their work units
  -Figurehead, leader, liaison

Question 17

Informational Roles

Answer 17

-Managers receive and communicate information
-Monitor, disseminator, spokesperson

Question 18

Decisional Roles

Answer 18

-Managers use information to make decisions to solve problems or take advantage of opportunities.
-Entrepreneur, disturbance handler, resource allocator, negotiator.

Question 19

Entrepreneurship

Answer 19

-Process of taking risks to try to create a new empire
- Entrepreneur, Intrapreneur

Question 20

Entrepreneur

Answer 20

Someone who sees a new opportunity for a product or service and launches a s business to try to realize it

Question 21

Intrapreneur

Answer 21

Someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it.