Categories of Information Systems

Question 1

Thse handle the day-to-day business data at the operational level of the organization.

It systematically processes customer transactions to generate a considerable amount of data. These will be used to learn about customers and their preferences as well as the ever-changing product trends.

Answer 1

Transaction Processing Systems (TPS)

Question 2

These produce detailed and specified information to help manage a company.

• is used when TPS data are sorted and organized to support a broad range of managerial decisions. It is used primarily for inventory management and planning systems.
• most of the report formats include summaries of annual sales data, performance data, and historical records. It provides a systemized way for managers to meet targets and oversee business units.

Answer 2

Management Information Systems (MIS)

Question 3

These support a wide range of predefined day-to-day work activities of individuals and businesses.

• Such systems include word processors (Microsoft Word), spreadsheets (Microsoft Excel), presentation software (Microsoft Powerpoint), collaboration systems for email (Microsoft Outlook), automatic calendaring, and thread discussions.
• These enable workers to accomplish tasks accordingly and allow close collaboration with others, regardless of location.

Answer 3

Office Automation Systems (OAS)

Question 4

These help organizations to effectively capture, store, and retrieve organizational knowledge to help enhance learning and optimize collaboration efforts to complete tasks.

• Examples of documents retrieved in a KMS include employee training materials, company policies, and procedures.
• These are used by the people involved within an organization to ensure that technical abilities are integrated throughout the company with visuals to help employees make sense of the data.

Answer 4

Knowledge Management Systems (KMS)

Question 5

These analyze data and support decision-making.

• **are utilized by managerial-level employees to resolve problems ** such as sales forecasting and resource optimization, as well to support decisions at all levels such as loan and invesment analysis.

Answer 5

Decision Support Systems (DSS)

Question 6

These represent a new application model in information systems.
- represents a niche application model for companies and business systems needing mobile information broadcasting and simple applications.

• Mobile applications such as Instagram, WhatsApp, and Office Mobile accomplish well-defined functions, typically on a mobile device. This information system is best fr businesses whose customers are mainly targeted online for faster and more convenient transactions

Answer 6

Mobile Applications

Question 7

One of the leading technologies in … is Artificial Intelligence (AI). AI is a science of allowing information technologies to simulate human intelligence, such as reasoning and learning, and gaining sensing capabilities, such as seeing, hearing, or feeling human experiences.

.. significantly impact various areas, including **banking and financial management, medical engineering, and the military. **

Examples include artificial intelligence systems for analyzing bank loan applications, self-driving cars, and voice assistants like Siri and Alexa.

Answer 7

Intelligent Systems