Case Study: Apple Flashcards
Operations: Cost leadership
Economies of scale used by Apple’s outsourcers
Operations: Good/service dif.
iOS, quality
Operations: Tech.
Highly competitive market, ongoing issues w/ iPhone X face recon.
Operations: Legal Regs.
- Ongoing battles w/ Samsung, both companies claiming IP infringement
- overworking FOXCONN workers
Operations: Govt. policies
- Trump’s tariffs on China import
- ^2019, caused global eco. ‘shockwave’
Operations: Flexibility
- 2014, iPhone6/6+ release w/ larger screens ~ response to competitors phones + Asian market demands
CostOperations:
Vertical integration
- (2019 AAPL purchased Intel’s 5G department of $1B-USD). + Using cheaper suppliers (Swapping Samsung for TSMC for the phone memory, worth $10B-USD/yr)
Operations: Design/Dev a New prod/service
2021, $21.91B-USD spent on R&D
Operations: Logistics
- inputs (var. parts of iPhones) are sources from a global web of suppliers, delivering to Apple’s outsourcing partners (FOXCONN etc)
Operations: Global srcing.
- Apple is known to buy a large amount of one component, to buy out competitions stock
Operations: Leading edge tech.
- FOXCONN reduced employees from 110,000 to 50,000 through induction of robots in factories
Operations: Global issue ~ Global sourcing
- Covid; 24th April 2022: Apple expects to take a hit of up to $ 8 b from supply chain shortages and factory shutdowns in China…Supply constraints caused by Covid-related lockdowns and industry-wide silicon shortages were identified as the key disruptors, along with declining customer demand in China.
- Silicon shortages, declining customer demand in China, COVID factory shutdowns in China
Marketing: Selling approach
iPhone is seen as a high quality product
Marketing: Psychological
Cheaper iPhone version, iPhone 5c, plastic back etc, is an example of this
Marketing: Economic
In COVID, iPhone SE was updated to meet concern consumers re; cost of living