Caring Skills and Techniques Flashcards
13 caring skills and techniques
Observation Social perception Working alongside service users Modelling Setting challenges Encouragement Showing approval Physical contact Creating trust Gaining compliance Distraction Disengagement Safe working practices
Observation
Medical: collecting information by taking measurements e.g temperature, blood pressure, pulse rate, BMI, blood samples, height and weight.
Visual: noticing changes in behaviour, food intake and wakefulness.
Social perception
A care worker should be able to recognise an individuals feelings, needs and intentions. Often shown by facial expressions, posture, tone of voice and what is said.
Working alongside service users
Care workers do the same activity as the individual in order to provide motivation and encouragement. By taking part in the activity and the carer is considered more of an equal and less of a threat.
Modelling
Showing only socially acceptable behaviour in a situation in the hope that individuals will learn to act in a similar way
Setting challenges
Suggesting achievable tasks and activities that will stimulate the individual and helps improve abilities, skills and confidence.
Encouragement
The care worker tries to motivate and support the individual through difficult times and procedures
Showing approval
The care worker gives a positive response by smiling and giving praise. Examples include “well done” or “you look nice today”.
Physical contact
When appropriate, touching s hand or arm may convey a caring attitude which provides comfort and support
Creating trust
The care worker builds relationships by maintaining confidentiality and being consistent
Gaining compliance
Getting someone to agree to a recommended course of action - the care worker needs to get the individual to do what is required
Distraction
Used to manage temporary pain and anxiety. If individuals concentrate on discomfort then the feeling of discomfort will increase
Disengagement
Breaking an exchange or contact for a short period, by going to call someone else or moving to a different location
Safe working practices
Working safely to ensure they protect themselves and the individuals in their care
