Career Success In Healthcare Flashcards
Provide an example of classical conditioning.
The smell of coffee (neutral stimulus) is consistently paired with drinking coffee (unconditioned stimulus), which increases alertness (unconditioned response).
Over time, just the smell of coffee (conditioned stimulus) makes a person feel alert (conditioned response).
What is the order of Benjamin Bloom’s taxonomy of cognitive categories?
knowledge, comprehension, application, analysis, synthesis, evaluation
What are the three A’s of affective learning/teaching?
Assessment
Awareness
Action Plan
What are some ways you might increase your self-motivation?
Act without expectation of results
Align plans with values
Remind yourself why you are acting
Visualize the desired outcome
What are three “value” components of a professional healthcare industry worker?
Trustworthiness (reliability, honesty, responsibility)
Caring (sincerity, respect, tact)
Competence (learn, change, accept criticism)
The Oz Principle states four steps for getting out of “victim mode”
See it (identify)
Own it (remember responsibility has nothing to do with “deserve”)
Solve it (seek solutions)
Do it (act)
“To think too long about doing a thing often becomes its undoing.”
Eva Young
What are some ways to combat procrastination?
Notice it, accept responsibility
Organize and Plan
Make it interesting
Reward yourself
Take care of yourself
Deductive reasoning
Definition: Deductive reasoning starts with a general principle or premise and applies it to a specific case to reach a logically certain conclusion.
Example:
Premise 1: All birds have feathers.
Premise 2: A robin is a bird.
Conclusion: Therefore, a robin has feathers.
Inductive reasoning
Definition: Inductive reasoning starts with specific observations or evidence and generalizes to form a broader conclusion that may not be certain.
Example:
Observation: Every swan I have seen is white.
Conclusion: Therefore, all swans are white (until contrary evidence arises).
What are the steps of the decision making process?
Opportunity
Ideas
Evaluation/Selection
Implementation
Review results
What are the technical terms for “good stress” and “bad stress”?
eustress and distress
What are the characteristics of “good stress”?
predictable, temporary, positive
What are the characteristics of “bad stress”?
unpredictable, continual, negative
What are the three forms of communication?
Verbal, Nonverbal, Written/Electronic
What are some physical/situational barriers to communication?
noise, distance, distraction, safety
What are some emotional/personal barriers to communication?
selective attention, complacency, heightened emotional states, resistance to change
What are some key components of customer relations?
names, active listening, thoughtful response, keep your word, follow-ups
In group dynamics, what is the difference between a “norm” and a “role”?
a role is a purpose designation, whereas norms are the related personality/behavioral expectations
What information would a SOAPIE note contain?
subjective (complaint, history)
objective (vitals, labs, imaging)
assessment (interpretation)
plan (proposed treatment)
important (additional info)
evidence (supporting documentation)
When giving negative feedback, what ideas should be kept in mind?
criticize privately, constructively, nonjudgementally, and the action or results not the person
What are three key attributes of professional image?
Knowledge, visibility, right attitude
