Career Prep Flashcards
Which of the following are basic career skills?
- Directing
- Reading
- Computer network use
- Mathematics
Reading and Mathematics
What is the highest postsecondary degree available?
Doctorates
Who will earn substantially more income: high school graduates or those not earning a diploma?
High school graduates
Higher education begins after the completion of ————
Secondary Education
______________ is a career typically requiring a certificate from a vocational school program.
-lawyer , actor, sales clerk, auto mechanic
Auto mechanic
What is the money called that you are paid for work?
Wage
What is an estivation about a future situation based on the evaluation of facts.
Projection
Products and services as traded among countries
Global Economy
Group of people, who together geographically, band together for the better of the community
Society
People who are able and willing to work
Workforce
What term describes the practice of products and services traded among countries around the world?
Global Economy
What must immigrant workers obtain to quality to work in the US?
Visa
What characteristics are protected by anti discrimination laws?
Race, age, religion, disabilities
What law protects the rights of individuals 40 and older?
Age Discrimination Act
What law requires employers to provide equal pay for equal work?
Equal Pay Act
What do civil rights laws protect against?
Prohibits employers from discriminating against employees on the basic sex, race, color, national origin, and religion
If an employer goes out of business, employees who have worked long enough might qualify for_________________.
Unemployment Compensation
What federal agency is responsible for creating guidelines and monitoring workplace safety?
OSHA
What does diplomatic mean?
Respecting others
What is a mediator?
An unbiased third party that helps resolve disputes
Recognizing a problem exists and taking action to resolve it is an example of__________________.
taking initiative
What is the highest education degree available at a community college?
Associate’s
What is collective bargaining?
Negotiating within employers and employees regarding employment issues
What type of harassment are you protected from in the workplace?
Any unwelcome physical or verbal behavior
What is a compromise?
Give something up beneficial. Meet in the middle
What is placed on dangerous machinery to detect problems and prevent injuries?
Sensors
What is aptitude and attitude?
Aptitude- is your national ability to do something
Attitude- is how you act and how you feel
True or false - Goals provide a structure for identifying options and investigating the possible outcomes of choosing those options.
False
True or false - Once a commitment to a decision has been made, monitoring should be done to ensure that the implementation is executed correctly.
True
What are the steps in the 7 step decision making model?
Identify the decision to be made. Know yourself. Identify options. Gather information and data. Evaluate and compare options. Select the best option. Develop a plan of action.
What are the first and last steps?
Identify the decision to be made
Develop a plan of action.
Making a decision without any pressure from others means what value is in place?
Free and informed choice
Is the “a priori” method the best decision making method?
No
Scarcity is the condition of not having enough goods and services to satisfy everyone’s _________________.
wants
Define allocate.
Fallacious
A fallacious argument is based on_______________.
False logic
Ethical standards are necessary to provide social services professionals with an avenue for ______________.
Accountability
Every profession within the field of human services has its own code of ethics to provide guidelines and to provide _____________ of standards, behavior, and decision making.
Uniformity
Choosing not to cheat on an exam is an example of ___________________.
A decision to have positive values
True or false - Behaving in an acceptable manner within a workplace environment is referred to as workplace etiquette.
True
Being ___________can be defined as practicing friendly and considerate interpersonal behavior.
Courteous
Behaving in an acceptable manner within workplace environment is referred to as having _______________.
Workplace Etiquette
Workplace attire includes which of the following? Jewelry
Clothing
Shoes
Personal hygiene
Jewelry, Clothing, and Shoes
When should you call someone in the workplace by his or her first name? Select all that apply.
When asked to
When that person calls you by your first name When that person is someone of equal rank
Whenever you feel like it
When asked to and when that person is someone of equal rank
What are examples of essential non verbal behaviors?
Eye contact, smiling, and handshake
Select all that apply. Which of the following should you do when answering the telephone in a business environment? -Full name Colloquial greeting Smile Name of company
Full name, smile, and name of company
How often should you update a caller who is on hold?
Every minute
What information should you include when leaving a message?
State your full name, your company, your telephone number the time of your call, and the reason for your call
What makes miscommunication more likely in an email?
No feedback and no nonverbal communication
What should be used sparingly in emails? Select all that apply
abbreviations, emoticons
True or false - When speaking to a group, it is not necessary to make eye contact with anyone in the audience because there are often too many people.
False
If you have chosen to display a personal photo at work, be aware of ________________ in the photo.
Attire, activity, and other details
What is OSHA?
Occupational Safety and Health Administration
What does in incident report cover?
report the details of any accidents or injuries
