Career Prep Flashcards

1
Q

Which of the following are basic career skills?

  • Directing
  • Reading
  • Computer network use
  • Mathematics
A

Reading and Mathematics

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2
Q

What is the highest postsecondary degree available?

A

Doctorates

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3
Q

Who will earn substantially more income: high school graduates or those not earning a diploma?

A

High school graduates

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4
Q

Higher education begins after the completion of ————

A

Secondary Education

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5
Q

______________ is a career typically requiring a certificate from a vocational school program.
-lawyer , actor, sales clerk, auto mechanic

A

Auto mechanic

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6
Q

What is the money called that you are paid for work?

A

Wage

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7
Q

What is an estivation about a future situation based on the evaluation of facts.

A

Projection

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8
Q

Products and services as traded among countries

A

Global Economy

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9
Q

Group of people, who together geographically, band together for the better of the community

A

Society

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10
Q

People who are able and willing to work

A

Workforce

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11
Q

What term describes the practice of products and services traded among countries around the world?

A

Global Economy

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12
Q

What must immigrant workers obtain to quality to work in the US?

A

Visa

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13
Q

What characteristics are protected by anti discrimination laws?

A

Race, age, religion, disabilities

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14
Q

What law protects the rights of individuals 40 and older?

A

Age Discrimination Act

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15
Q

What law requires employers to provide equal pay for equal work?

A

Equal Pay Act

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16
Q

What do civil rights laws protect against?

A

Prohibits employers from discriminating against employees on the basic sex, race, color, national origin, and religion

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17
Q

If an employer goes out of business, employees who have worked long enough might qualify for_________________.

A

Unemployment Compensation

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18
Q

What federal agency is responsible for creating guidelines and monitoring workplace safety?

A

OSHA

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19
Q

What does diplomatic mean?

A

Respecting others

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20
Q

What is a mediator?

A

An unbiased third party that helps resolve disputes

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21
Q

Recognizing a problem exists and taking action to resolve it is an example of__________________.

A

taking initiative

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22
Q

What is the highest education degree available at a community college?

A

Associate’s

23
Q

What is collective bargaining?

A

Negotiating within employers and employees regarding employment issues

24
Q

What type of harassment are you protected from in the workplace?

A

Any unwelcome physical or verbal behavior

25
Q

What is a compromise?

A

Give something up beneficial. Meet in the middle

26
Q

What is placed on dangerous machinery to detect problems and prevent injuries?

A

Sensors

27
Q

What is aptitude and attitude?

A

Aptitude- is your national ability to do something

Attitude- is how you act and how you feel

28
Q

True or false - Goals provide a structure for identifying options and investigating the possible outcomes of choosing those options.

A

False

29
Q

True or false - Once a commitment to a decision has been made, monitoring should be done to ensure that the implementation is executed correctly.

A

True

30
Q

What are the steps in the 7 step decision making model?

A
Identify the decision to be made.
Know yourself.
Identify options.
Gather information and data.
Evaluate and compare options.
Select the best option.
Develop a plan of action.
31
Q

What are the first and last steps?

A

Identify the decision to be made

Develop a plan of action.

32
Q

Making a decision without any pressure from others means what value is in place?

A

Free and informed choice

33
Q

Is the “a priori” method the best decision making method?

A

No

34
Q

Scarcity is the condition of not having enough goods and services to satisfy everyone’s _________________.

A

wants

35
Q

Define allocate.

A

Fallacious

36
Q

A fallacious argument is based on_______________.

A

False logic

37
Q

Ethical standards are necessary to provide social services professionals with an avenue for ______________.

A

Accountability

38
Q

Every profession within the field of human services has its own code of ethics to provide guidelines and to provide _____________ of standards, behavior, and decision making.

A

Uniformity

39
Q

Choosing not to cheat on an exam is an example of ___________________.

A

A decision to have positive values

40
Q

True or false - Behaving in an acceptable manner within a workplace environment is referred to as workplace etiquette.

A

True

41
Q

Being ___________can be defined as practicing friendly and considerate interpersonal behavior.

A

Courteous

42
Q

Behaving in an acceptable manner within workplace environment is referred to as having _______________.

A

Workplace Etiquette

43
Q

Workplace attire includes which of the following? Jewelry
Clothing
Shoes
Personal hygiene

A

Jewelry, Clothing, and Shoes

44
Q

When should you call someone in the workplace by his or her first name? Select all that apply.
When asked to
When that person calls you by your first name When that person is someone of equal rank
Whenever you feel like it

A

When asked to and when that person is someone of equal rank

45
Q

What are examples of essential non verbal behaviors?

A

Eye contact, smiling, and handshake

46
Q
Select all that apply.  Which of the following should you do when answering the telephone in a business environment?
-Full name
Colloquial greeting
Smile
Name of company
A

Full name, smile, and name of company

47
Q

How often should you update a caller who is on hold?

A

Every minute

48
Q

What information should you include when leaving a message?

A

State your full name, your company, your telephone number the time of your call, and the reason for your call

49
Q

What makes miscommunication more likely in an email?

A

No feedback and no nonverbal communication

50
Q

What should be used sparingly in emails? Select all that apply

A

abbreviations, emoticons

51
Q

True or false - When speaking to a group, it is not necessary to make eye contact with anyone in the audience because there are often too many people.

A

False

52
Q

If you have chosen to display a personal photo at work, be aware of ________________ in the photo.

A

Attire, activity, and other details

53
Q

What is OSHA?

A

Occupational Safety and Health Administration

54
Q

What does in incident report cover?

A

report the details of any accidents or injuries