Capacity planning Flashcards

1
Q

What is the definition of Capacity Planning?

A

The process of determining the production capacity needed to meet changing demands for goods and services.

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2
Q

What is the purpose of Capacity Planning?

A

Ensures that a business has the right amount of capacity (resources, workforce, and infrastructure) to handle demand efficiently.

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3
Q

Name key areas of application for Capacity Planning.

A
  • Manufacturing
  • Healthcare
  • Transportation
  • Telecommunications
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4
Q

Define Capacity in the context of Capacity Planning.

A

The ability of a system (factory, service unit, or equipment) to produce output over a specific period.

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5
Q

Provide an example of Capacity.

A

A restaurant making 500 meals per day.

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6
Q

What is Theoretical Capacity?

A

Maximum possible output under ideal conditions (no breakdowns, delays, or inefficiencies).

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7
Q

What is Effective Capacity?

A

The actual capacity that can be achieved under normal operating conditions.

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8
Q

What is Safety Capacity (Buffer Capacity)?

A

Extra capacity reserved for unexpected demand spikes or operational issues.

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9
Q

What is the formula for calculating Safety Capacity?

A

Safety Capacity = Theoretical Capacity - Effective Capacity

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10
Q

Provide an example of Safety Capacity.

A

A hospital having extra ICU beds for emergencies.

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11
Q

What does Capacity Utilization measure?

A

How much of the theoretical capacity is being used.

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12
Q

What is the formula for Utilization?

A

Utilization = (Actual Output / Theoretical Capacity) × 100%

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13
Q

What does Efficiency measure in Capacity Planning?

A

How effectively the resources are used.

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14
Q

What is the formula for Efficiency?

A

Efficiency = (Actual Output / Effective Capacity) × 100%

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15
Q

What are the steps in the Capacity Planning Process?

A
  • Determine Capacity Requirements
  • Identify Capacity Imbalances
  • Develop Solutions to Address Imbalances
  • Evaluate and Choose the Best Alternative
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16
Q

What are short-term capacity decisions?

A
  • Hiring temporary staff
  • Adjusting work shifts
  • Increasing machine hours
17
Q

What are long-term capacity decisions?

A
  • Building new factories
  • Expanding hospital facilities
  • Opening new company branches
18
Q

What is a Level Production Strategy?

A

Produce at a constant rate and use inventory to meet demand fluctuations.

19
Q

What is a Chase Demand Strategy?

A

Adjust production to match demand.

20
Q

Define Economies of Scale.

A

Cost per unit decreases as production increases.

21
Q

What can cause Diseconomies of Scale?

A
  • Communication breakdowns in large firms
  • Overloaded machines and employees
  • Inefficiencies in large operations
22
Q

What is Demand Management?

A

Adjusting demand to align with capacity.

23
Q

Name a technique used in Demand Management.

A
  • Price Adjustments
  • Advertising and Promotion
  • Reservations and Booking Systems
24
Q

What is Revenue Management?

A

Maximizing profit by dynamically adjusting prices and inventory allocation.

25
Q

What is Overbooking?

A

Booking more seats than available, based on probability, to account for no-shows.

26
Q

What is the concept of Learning Curves in Capacity Planning?

A

As employees gain experience, the time required to complete a task decreases.

27
Q

What is the formula for the Learning Curve?

28
Q

What is Peak-Load Pricing?

A

Adjusting prices based on demand fluctuations.

29
Q

Provide an example of Peak-Load Pricing.

A

Higher electricity prices during daytime when demand is highest.

30
Q

What is the formula for Capacity Utilization?

A

Utilization = (Actual Output / Theoretical Capacity) × 100%

31
Q

What is the conclusion of Capacity Planning?

A

Capacity planning ensures businesses can meet demand efficiently.