Capacity Management Flashcards
What is the design of the work system?
Final phase of the implementation process
Decisions are made on the content of each tasks and the specific methods to employ
Most tangible and immediate aspects of operational system design
Direct influence of effectiveness and efficiency
What are the two different types of design work systems?
Work study
- representation of the work
-analysis of processes, tasks, and methods
- improvement
Work measurement
- choice of appropriate measurement methods
Proper use of results
What are the different common forms to represent work? (Work study)
Flowcharts, process charts, flow diagram
What is a process
Set of distinct but interrelated activities or tasks, aim is to produce or meet specific objective
What is an activity or task
Distinctive block of work that results in a specific and well-defined outcome. Associated to workstation
What is a work method
Specific manner in which an activity our task is conducted or performed
What are some common work measurement techniques?
Stopwatch time study, predetermined motion-time standards, work sampling
What does work measurement consist of?
Determining time required to execute each task or activity in a process
What is capacity
The maximum amount of output
Calculation of standard time is essential for determining capacity
What are distinct measures of capacity?
Design capacity, effective capacity, actual output
What is a bottleneck?
Step that limits the capacity process
Step with lowest production rate, longest cycle time
Process can never preform better than the bottleneck
