Capacity building

Question 1

Client Education

Answer 1

A process whereby clients learn health-related behaviors that can be applied to daily life. Clients are provided information that is individualized and includes ways to promote health, reduce risk for illness or disease and self manage illness and chronic disease

Question 2

What are the first 3 A’s?

Answer 2

Assess, advise, agree

Question 3

What is involved in the first A of the 5 A’s?

Answer 3

Assess: health goals, approach to health and disease, readiness to learn
Advise: information about the condition, risks and benefits, take info from assessment section and
Agree: mutually agreed upon goal that will benefit managing their disease

Question 4

Ask Tell Ask:

Answer 4

Ask them what they know
They tell you, you fill in gaps in their knowledge
You Ask them a question to confirm their knowledge

Question 5

Teach back: (best for skills)