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Never split the difference > C5 > Flashcards

C5 Flashcards

1
Q

General negociation FBI process

A
  • Active listening
  • Rapport
  • Persuade
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2
Q

Good signal

A
  • That is right
  • The idea is that the person reaches to a conclusion by itself
  • Find the real motive of the person, not what you think
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3
Q

Bad signal

A
  • Yes, ok.

- A yes to agree with you and so that you stop bothering

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4
Q

Tools

A
  • Making a summary of the others position and ideas
  • Labeling
  • Try to pivot and explore different alternatives until you reach the correct one
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Never split the difference (5 decks)

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