C1F Workforce Planning

Question 1

Changes in workforce planning that lead to increases flexibility

Answer 1

Trade union power
End of demarcation
Loss of moment heavy industries
Increased women in workforce

Question 2

A flexible workforce…

Answer 2

Provides labour in qty needed, when needed

Question 3

Features/type of flexible working

Answer 3

Flexible hours
Home working
Temp employment 
Job Sharing
Multi skilling
0 hour contract
Hot desking

Question 4

Define flexible working

Answer 4

Range of employment options designed to help balance work and home life

Question 5

Advantages of flexible working

Answer 5

+ temp staff can be cheaper
+ increase efficiency and competitiveness
+ can expand workforce quickly

Question 6

Disadvantages to flexible working

Answer 6

• temp staff may lack motivation

- poor communication

Question 7

Define workforce planning…

Answer 7

Predicting future demand for different types of staff

Question 8

Long term staffing issues can be caused internally….

Answer 8

Staff loss
Retirement 
Training
Promotion
Flexibility

Question 9

Long term staffing issues can be caused externally…

Answer 9

Population change
Government policy
Unemployment
Skills available 
Competitiveness

Question 10

Benefits of workforce planning

Answer 10

\+ cope with peaks and troughs
\+ ensure quality of production
\+ decide number of employees 
\+ manage employment expenditure 
\+ ensure sufficient training
\+ reduce labour turnover and absenteeism

Question 11

6 steps in the process of recruitment

Answer 11

1. Job analysis
2. Job description
3. Person specification
4. Job advert
5. Shortlisting
6. Interview

Question 12

Internal methods of recruitment include…

Answer 12

Finding a worker from inside the business to fill the vacancy

Question 13

External methods of recruitment include…

Answer 13

Applications
Interviews
Phone interviews
Work trials

Question 14

Type of training

Answer 14

On the job

Off the job

Question 15

2 benefits of on the job training

Answer 15

+ no disruption

+ lower cost

Question 16

2 drawbacks to on the job training

Answer 16

• time spent on planning

- quality may fall

Question 17

2 benefits of off the job training

Answer 17

+ wise skill set

+ new ideas

Question 18

2 drawbacks of off the job training

Answer 18

• loss of production
• disruption
• may use skills to get another job

Question 19

Benefits of training

Answer 19

\+ ensure quality
\+ create flexible workforce
\+ motivate 
\+ job enrichment 
\+ attract applicants

Question 20

3 types of appraisal

Answer 20

360 degrees
Self assembly
Peer assessment

Question 21

Equation for absenteeism

Answer 21

Absenteeism = (total staff abscesses / total no. working days) x 100

Question 22

Labour turnover equation

Answer 22

((No. Staff leaving - natural wastage)/average no. employed ) x100

Question 23

Equation for labour productivity

Answer 23

Total output/average no. employees