C11: COMMUNICATION AND CULTURE

Question 1

C11-1: What is CULTURE?

Answer 1

beliefs, understandings, practices and ways of interpreting experience that are shared by a number of people.

Question 2

C11-2: What is CQ (cultural intelligence)?

Answer 2

_ CQ includes motivational, cognitive, and behavioral abilities to understand and adapt to a range of contexts, people, and patterns of interaction

_ CQ has 4 components: drive (motivation + confidence), knowledge (understanding), strategy (ability to predict), action (capacity to adapt)

Question 3

C11-3: What is INDIVIDUALISM/ COLLECTIVISM?

Answer 3

_ refers to the extent to which members of a culture understand themselves as part of and connected to their families, groups, and cultures.

Question 4

C11-4: What is UNCERTAINTY AVOIDANCE?

Answer 4

_ refers to the extent to which ppl try to avoid AMBIGUITY and VAGUENESS

Question 5

C11-5: What is POWER DISTANCE?

Answer 5

_ refers to the size of GAP btw ppl w/t HIGH and LOW power and the extent to which that GAP is regarded as NORMAL

Question 6

C11-6: What is MASCULINITY/ FEMININITY?

Answer 6

_ refers to the extent to which a culture values AGGRESSIVENESS, COMPETITIVENESS, looking out for yourself, and DOMINATING others and cultures (MASCULINE orientations)

versus GENTLENESS, COOPERATION, and taking care of others and living in HARMONY w/t the natural world (FEMININE orientations)

Question 7

C11-7: What is LONG-TERM/ SHORT-TERM ORIENTATION?

Answer 7

_ refers to the extent to which members of a culture think abt and LONG TERM (history and future) versus SHORT TERM (present)

Question 8

C11-8: 5 dimensions of CULTURAL VARIATION

Answer 8

_ Individualism/ Collectivism
_ Uncertainty Avoidance
_ Power Distance
_ Masculinity/ Femininity
_ Long-term/ Short-term Orientation

Question 9

C11-9: What is DYNAMIC?

Answer 9

evolving and changing over time

Question 10

C11-10: Sources of CULTURAL CHANGE?

Answer 10

_ Invention
_ Diffusion
_ Calamity
_ Communication

Question 11

C11-11: What are SOCIAL COMMUNITIES? (or cocultures)

Answer 11

Groups of ppl who live within a dominant culture yet who also have common distinctive experiences and patterns of communicating

Question 12

C11-12: Premises about CULTURES

Answer 12

_ They are SYSTEMS
_ They vary along 5 dimensions
_ They are DYNAMIC
_ They may include multiple social communities

Question 13

C11-13: What are HATE GROUPS?

Answer 13

Collections of ppl that ADVOCATE and engage in HATRED, AGGRESSION, or VIOLENCE towards members of particular groups

Question 14

C11-14: What is ETHNOCENTRISM?

Answer 14

the tendency to regard ourselves and our way of life as superior to other ppl and other ways of life

Question 15

C11-15: What is CULTURAL RELATIVISM?

Answer 15

the idea that cultures vary in how they think, act, and behave as well as in what they BELIEVE and VALUE; not the same as MORAL relativism

Question 16

C11-16: What is RESISTANCE?

Answer 16

a response to CULTURAL DIVERSITY in which the cultural practices of others are ATTACKED or the superiority of one’s own cultural TRADITIONS is proclaimed

Question 17

C11-17: What is ASSIMILATION?

Answer 17

the giving up of one’s own culture’s ways for those of another culture

Question 18

C11-18: What is TOLERANCE?

Answer 18

the ACCEPTANCE of differences even though we may NOT approve of or even UNDERSTAND them

Question 19

C11-19: What is UNDERSTANDING?

Answer 19

differences are rooted in cultural TEACHINGS and that NO traditions, customs, and behaviors are intrinsically more valuable than others

Question 20

C11-20: What is RESPECT?

Answer 20

one values others’ CUSTOMS, traditions, and values, even if one does NOT actively incorporate them into one’s own life

Question 21

C11-21: What is PARTICIPATION?

Answer 21

ppl incorporate some practices, customs, and traditions of other groups into their own lives

Question 22

C11-22: Responses to CULTURAL DIVERSITY

Answer 22

_ resistance
_ tolerance
_ understanding
_ respect
_ participation

Question 23

C11-23: What is MULTILINGUAL?

Answer 23

able to speak and think in more than one LANGUAGE