C105- Counsel a Subordinate

Question 1

___ is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.

Answer 1

Counseling

Question 2

During counseling, subordinates are not ___ listeners but ___ participants in the process.

Answer 2

passive, active

Question 3

3 types of developmental counseling:

Answer 3

1. Event counseling (6 examples)
2. Performance counseling (OERs)
3. Professional growth counseling

Question 4

6 examples of Event counseling:

Answer 4

1. Instances of superior or substandard performance
2. Reception and integration counseling (new members)
3. Crisis counseling (after bad news)
4. Referral counseling (referred to expert)
5. Promotion counseling
6. Separation counseling

Question 5

What is the DA Form 4856?

Answer 5

Developmental Counseling Form

Question 6

Forward-looking guidance intended to help the subordinate envision and achieve their personal and professional goals.

Answer 6

Professional Growth Counseling

Question 7

A part of professional growth counseling is a discussion characterized as a ___ __ ___, which establishes short and long term goals for the subordinate.

Answer 7

“Pathway to success”

Question 8

After helping the subordinate to become aware of his or her strengths and shortcomings, the leader and subordinate create an ___ ___ ____

Answer 8

Individual development plan

Question 9

5 KEY CHARACTERISTICS of effective counseling:

Answer 9

1. Purpose- clearly defined
2. Flexibility- tailored to soldier
3. Respect
4. Communication- two-way
5. Support

Question 10

4 QUALITIES of effective counselors

Answer 10

1. Respect for subordinates
2. Self and Cultural awareness
3. Empathy
4. Credibility

Question 11

3 SKILLS to assist leaders (counseling)

Answer 11

1. Active listening
2. Responding- repeat what you hear
3. Questioning- open-ended

Question 12

Common mistakes leaders should avoid when counseling.

Answer 12

• personal biases
• rash judgments
• stereotyping
• loss of emotional control
• inflexible methods of counseling
• improper follow-up

Question 13

3 APPROACHES/strategies to counseling

Answer 13

1. Directive- leader-centered (limited time, 2 types)
2. Nondirective- subordinate-centered (preferred)
3. Combined

Question 14

2 types of DIRECT counseling

Answer 14

1. Corrective training

2. Commanding

Question 15

4 counseling techniques during nondirective/combined approach

Answer 15

1. Suggesting alternatives
2. Recommending
3. Persuading
4. Advising

Question 16

Unlike chaplains, we as counselors can make no such promise as ___

Answer 16

confidentiality

Question 17

Four-Stage Counseling Process

Answer 17

1. Identify the need for counseling
2. Prepare for counseling (7 ways)
3. Conduct counseling (4 phases)
4. Follow-up

Question 18

7 ways to PREPARE for counseling

Answer 18

1. Select a suitable place
2. Schedule the time (during duty, less than hour)
3. Notify the subordinate well in advance
4. Organize information
5. Outline the components of the counseling session using the information available
6. Plan the counseling strategy (directive, nondirective)
7. Establish the right atmosphere

Question 19

4 PHASES of a counseling session

Answer 19

1. Open the session
2. Discuss the issue
3. Develop a plan of action
4. Record and close the session