C1/H5 - Marketing Flashcards

1
Q

market

A

exists when buyers and sellers exchange goods and services for money.

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2
Q

Marketing

A

process of identifying, anticipating and satisfying customer requirements profitability.

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3
Q

What do buyers want

A

satisfactory goods and services and value for money

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4
Q

What do sellers want

A

want to make profit

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5
Q

local market

A

where customers short distance from suppliers

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6
Q

Global market

A

market where customers are spread through the world

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7
Q

Mass Market

A

Offering same products to almost all consumers and promoting them in same way.

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8
Q

Niche market

A

targeting product at particular, small segment of market that has specific wants and needs.

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9
Q

trade market (B2B)

A

business to business: where 1 business sells to another i.e. cake manfacturer purchasing flour and sugar form anoher business

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10
Q

COnsumer market (B2C)

A

when product/ service bought by individual for own of family use.

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11
Q

Product

A

physical tangible goods, capable of satisfying customer need e.g. TV

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12
Q

Service

A

intangible activities people prepared to pay for e.g. hair dressing.

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13
Q

seasonal goods

A

Ceratin products are only sold during particular season or time, demand for them varies throughout the year e.g. ice cream, easter eggs, sun tan lotion.

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14
Q

seasonal markets

A

fluctuations over certain period of time.

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15
Q

market size

A

size of market measured by total value or by volume of all businesses in market.

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16
Q

Value

A

total amount spent by customers buying products

17
Q

Volume

A

physical quantity of products sold.

18
Q

market share

A

proportion (%) of total sales in particular market for which one or more businesses or brands have, expressed as %.

19
Q

market tends/ growth

A

underlying pattern that occurs over period of time, to attract and satisfy customers, business needs to be competitive and make products that are superior to rivals.

market growth is increase in market size measured across timed period.

20
Q

Market research

A

is process of collecting information and data andout businesses customersm market pleace and activities of competitors within market place