C Ch3 Flashcards

1
Q

5 leadership styles

A

Autocratic

Democratic

Laissez faire

Transformational

Transactional

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2
Q

——- employees is essential to limiting injuries, accountability, and attaining operational goals

A

Motivating

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3
Q

Having an awesome dea or concept of future development, being able to view situations from all angles while still understanding the tradition can provide direction

A

Vision

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4
Q

Making decisions quickly and efficiently

A

Decisiveness

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5
Q

Using logic and reasoning in making decisions

A

Intelligence

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6
Q

Top 3 priorities

A

Emergency response
Pre-emergency readiness
Administration include facilities maintenance and documentation

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7
Q

Inherited quality

A

Traits

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8
Q

Leadership style in which organizational changes is accomplished by followers commitment the the leaders vision and inspiration

A

Transformational

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9
Q

Leadership style enforces compliance through rewards and punishment

Most effective in situations where preference needs to be standardized and consistent

A

Transactional

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10
Q

A ——— ———- inspires confidence from subordinates, the administration, and the public

A

Command presence

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11
Q

A unique skill hat includes the ability to ID the situations components
Asses the need for action
Determine the nature of the necessary intervention
Imitate action

A

Command presence

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12
Q

—— is a system of moral principles

A

Ethics

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13
Q

Provides a company officer with an idea of what is expected of them, their subordinates, and their organization

A

Code of ethics

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14
Q

A critical variable influencing caree success, personal achievement, and life satisfaction

A

Emotional intelligence

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15
Q

A 5 step process for developing and enhancing a self assessment checklist

Self assessment 
Self awareness 
Self knowledge 
Self development 
Self improvement
A

Emotional learning system

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16
Q
S
M
A
R
T
Used to establish and communicate goals and objectives
A
Specific 
Measurable 
Action oriented 
Relevant 
Time sensitive
17
Q

Employees are uncertain of there roles in the group

Critical phase with team development the company officer can have significant effect

A

Forming

18
Q

Members compete for informal leadership or attempt to exert personal influence

Reduce time in this phase

A

Storming

19
Q

The group establishes and adhere to its own set of norms and values

The leader transforms into the roll of a peer allowing other members to share leadership responsibility

A

Norming

20
Q

Supervisor works to maintain team spirit as the group accomplished its objectives

The group is a true team sharing leadership

A

Performing

21
Q
——-
———
————
————
Universal functions of management
A

Planning
Organizing
Directing
Controlling