Busn. Exam 1

Question 1

increased use of info and communication. tech to create, deliver, and use information.

Answer 1

Information Revolution

Question 2

one who uses ICT to create, acquire, process, etc and use info to be productive

Answer 2

Knowledge worker

Question 3

Knowledge working thinks like what

Answer 3

strategic thinking

Question 4

Just do their part and have no knowledge what happens before or after in other departments

Answer 4

Silo effect

Question 5

computer based systems that capture, store and receive data associated with process activities.

Answer 5

information systems

Question 6

the raw facts

Answer 6

data

Question 7

data that is organized to use within an organization

Answer 7

information

Question 8

Support the entire process in all departments

Answer 8

Enterprise System

Question 9

3 functions of an enterprise system

Answer 9

1. execute the process
2. Capture and store process data
3. monitor process performance

Question 10

the steps that a company takes to acquire necessary materials

Answer 10

procurement process

Question 11

GBI is what in the business process

Answer 11

distributor

Question 12

Procurement:
Purchase Requisition is made in what department

Answer 12

warehouse

Question 13

Procurement:
Purchase order is made in which department

Answer 13

Purchasing

Question 14

Procurement: Packing Slip and Good Receipt document. from which department?

Answer 14

warehouse

Question 15

Procurement: invoice and payment, from which department

Answer 15

accounting

Question 16

Procurement Documents in order

Answer 16

1. Purchase requisition
2. Purchase order
3. Packing list
4. good receipt
5. vendor invoice
6. vendor payment

Question 17

Warehouse doc?

Answer 17

Purchase requisition (internal - GBI)

Question 18

Purchasing process: procurement

Answer 18

• request for quote TO VENDOR
• quotation FROM VENDOR
• create purchase order

Question 19

Warehouse doc :procurement process

Answer 19

-packing slip FROM VENDOR
- creates good receipt
- 3- way match, p.o, grd, invoice

Question 20

accounting process: procurement

Answer 20

• invoice FROM VENDOR
• create and send payment
• vendor receives payment

Question 21

Steps of procurement process

Answer 21

1. create purchase requisition
2. Create request for quote
3. Receive quotation FROM VENDOR
4. Create & Send purchase order TO VENDOR
5. Receive shipment w/ packing slip FROM VENDOR
6. CREATE good receipt document
7. Create & send payment
8. Vendor receives payment

Question 22

Fulfillment: Sales documents

Answer 22

1. Customer inquiry
2. Quotation
3. Customer purchase order
4. sales order

Question 23

Fulfillment: Warehouse documents

Answer 23

1.Picking Document
2. Packing List

Question 24

Fulfillment: Accounting Documents

Answer 24

1. Invoice and payment

Question 25

Fulfillment: What department receives customer inquiry and creates and send quotation?

Answer 25

Sales department

Question 26

Fulfillment: What department receives customer purchase order and creates sales order

Answer 26

Sales department

Question 27

Fulfillment: What department prepares shipment (pick and pack and then send shipment (ship)?

Answer 27

warehouse department

Question 28

fulfillment: What department creates and sends invoice and receives payment?

Answer 28

Accounting department