Business studies

Question 1

employment cycle

Answer 1

consists of three parts with establishment phase, Maintenance phase and termination phase

Question 2

Establishment phase

Answer 2

this includes job analysis and design, the selection, recruiting and employment arrangements

Question 3

Maintanence phase

Answer 3

training and development takes place in this, with performance management also included

Question 4

termination phase

Answer 4

termination management, and the entitlement and transition issues. (Termination management is the process of handling an employee’s exit smoothly by following legal steps, providing final pay, revoking access, and offering support to maintain morale)

Question 5

HR(human resource management)

Answer 5

the responsibility for effectively managing relationships between the employer and employees

Question 6

Human resource management in large businesses

Answer 6

there will be a specialist human resource manager

Question 7

how the performance of staff can be measured

Answer 7

an employee’s productivity, the rate of absenteeism, their skills and abilities for example

Question 8

Staffing stratergies

Answer 8

Job analysis, recruitment, selection and induction

Question 9

business objectives

Answer 9

to make a profit, business growth and productivity growth

Question 10

one thing in between the two strategies

Answer 10

performance of staff

Question 11

If employees work hard and efficiently

Answer 11

there will be improved profits for the business owner

Question 12

staff contribute ideas to the business

Answer 12

there will be business success

Question 13

staffing needs

Answer 13

the human resource requirements of a business

Question 14

Before recruitment and selection

Answer 14

businesses should identify its staffing needs

Question 15

considerations for staffing needs

Answer 15

the number of employees required, the qualification of employee and where the employee will be needed

Question 16

business owners should consider their staffing needs (for a small business)

Answer 16

particular tasks asigned to present staff and new staff, whether existing staff is being used efficient

Question 17

internal environment

Answer 17

Refers to elements within the organization that it can directly manage and control, which shape its operations, culture, and ability to achieve goals

Question 18

external environment

Answer 18

Involves factors outside the organization that can influence its success and require the business to adapt, as these factors are typically beyond its controll

Question 19

HR planning for internal environment

Answer 19

1. Goals and objectives
2. technology
3. Budget
   and other things that happen within the business

Question 20

HR planning for external environment

Answer 20

1. Competition
2. Labour market trades
3. changes in legislations
   and other things that are outside of the businesses controll

Question 21

forecast demand

Answer 21

what is our staffing need

Question 22

forecast supply

Answer 22

what staffing do we already have

Question 23

Job analysis

Answer 23

a study of an employee’s job in order to determine the duties performed

Question 24

Job analysis examines…

Answer 24

1. actual job activities
2. working conditions
3. specific behaviors required

it analysis the job description and specification too

Question 25

Job analysis methods

Answer 25

Observation, interview, and questionare

Question 26

Job design

Answer 26

details the number, kind and variety of tasks that individual employees perform in their jobs

Question 27

Benefits of job analysis

Answer 27

1. allows businesses to create better recruitment and selection strategies
2. lead to motivated and more productive employees
3. Job analysis ensure staff to have the necessary skills and knowledge to perform a job

Question 28

costs of job analysis and design

Answer 28

1. time consuming(costs)
2. hard to capture every aspect of a job in a single job description (limitations)

Question 29

Recruitment

Answer 29

the process of attracting qualified job applicants by using advertisements, websites and employment agencies

Question 30

recruitment option in terms of external environment

Answer 30

finding applicants external to the business

Question 31

recruitment option in terms of internal environment

Answer 31

recruiting someone within the organization (usually in a form or promotion or someone want to try different duties)

Question 32

sources of internal recruitment

Answer 32

1. promotion
2. recommendation
3. email
4. notice on a staff noticeboard

Question 33

sources of external recruitment

Answer 33

1. online services
2. social media
3. private employment agencies
4. advertisements

Question 34

advantages of internal recruitment

Answer 34

1. employees is familiar with the business
2. cost of advertising the job is reduced

Question 35

disadvantages of internal recruitment

Answer 35

1. applicants have a set idea and will not be open to new ideas
2. the successful applicant might be replaced promptly afterwards so it is a waste of time as there needs to be external recruitment anyways

Question 36

advantages of external recruitment

Answer 36

1. there is a wider range of applicants to choose
2. outside applicants may bring new ideas

Question 37

disadvantages of external recruitment

Answer 37

1. the applicants are unknown and therefore choosing will be more difficult
2. there will be costs when advertising the position

Question 38

Employee selection

Answer 38

The process of choosing the candidate that best matches the business’s requirements

Question 39

Thing resulting in poor selection

Answer 39

1. The costs in hiring and training of new employee
2. team cohesion

Question 40

employment contracts

Answer 40

a contract of employment exists between an employer and employee regarding to their terms of employment

Question 41

types of employment (there are 3 types)

Answer 41

Permanent, fixed term, casual

Question 42

National employment standards

Answer 42

not applied to casual employees

Question 43

National employment standards: a few things they look at

Answer 43

1. Maximim working hours / weekly hours
2. annual leave
3. fair work
   flexible working arrangements

Question 44

supperannuation

Answer 44

a system by which contributions are made to a fund that will provide benifits to an employee after retirement

Question 45

Business loyalty

Answer 45

most employees would expect their employees to show loyalty to the business that employs them