Business Section 5

Question 1

Ways in which stakeholder groups can attempt to alter business behaviour.

This is done in many ways the main three ones being?

Answer 1

• Refusal to work overtime.
• A strike
• customers decide to boycott the business which is where they refuse to buy good or services from it.

As well as this their is:
Protests
Refusal to supply the business
Complaining to local press to give business bad reputation
Government withholding planning permissions
Central government fines the business

Question 2

What is Conflict resolution ?

Answer 2

Conflict resolution is dealing with and resolving a disagreement completely.

Question 3

What is Conflict management?

Answer 3

Conflict management is the process of limiting the negative effects of a conflict.