Business Planning (Level 1) - General Flashcards

1
Q

What issues would a company experience with a high staff turnover?

A

Increased training and recruitment costs

Poor staff morale

Reputational damage/ Lower customer satisfaction

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2
Q

What is an investment appraisal?

A

An investment appraisal is used to determine whether a business or project would generate the required levels of return and be considered financially viable.

The investment appraisal would typically consider:

Rate of return

Payback period

Net Present Value

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3
Q

What is a Business Plan?

A

A business plan is a formal written document containing the goals of a business, the methods for attaining those goals, and the time-frame for the achievement of the goals. This provides employers a common ground to focus on.

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4
Q

Advantages of a business plan?

A

Provides guidance

Helps predict problems

Helps forecast future steps.

Focus on key priorities  

Allow organisation to respond to change 

Can be used for companies to secure funding

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5
Q

What components would you identify within a business plan?

A

Executive summary

Company description

Marketing strategy

Products & services

Market analysis

Financials

Budget

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5
Q

What is a business model?

A

A business model is a structure that a company uses to generate profits and build value.

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6
Q

What is a business strategy?

A

Outlines the actions and decisions a company plans to take to reach its business goals and objectives.

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7
Q

What is a SWOT analysis?

A

SWOT analysis is a framework for identifying and analyzing an organization’s strengths, weaknesses, opportunities and threats.

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8
Q

What is a PEST(LE) analysis?

A

An assessment of key external factors, it enables you to spot opportunities and gives you advanced warning of any significant threats.

Political

Economic

Social

Technological

Legal

Environmental

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9
Q

What are the corporate objectives of your firm?

A

Achieve sustainable and profitable growth.

Expand customer base and meet client’s needs.

Make a positive impact on the communities.

Deliver a high quality of service

Maintain a culture where people thrive and reach their full potential.

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10
Q

How can you influence the creation of new business within your firm?

A

Cross sell e.g. Building Surveying Team, Procurement team, ESG team

Performance related work generation

Awareness of client procurement

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11
Q

How do you work towards firm objectives?

A

Deliver a good service through speed and quality of communication and collaboration with other stakeholder.

Work to high standard 

Share knowledge 

Keep up to date with the industry and new technologies 

Cross sell where possible to aid with profitable growth  

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12
Q

How is your teams performance measured?

A

KPIs e.g.

80% rent collection on Day 7 

90% rent collection on Day 14 

95% rent collection on Day 28 

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13
Q

Types of business structures?

A

Sole Practitioner = self-employed, runs own business  

Partnership = two or more people form business and profits are split  

Limited Liability Partnership = two or more people form business, but partners not personally liable for debts business cannot pay (their liability is limited to amount of money they invest) 

Limited Company = organisation set up to run business, business finances and personal finances are separate. After paying company corporation tax, profits are distributed to shareholders as dividends  

Private Limited Company = cannot sell on stock exchange 

Public Limited Company = can sell on stock exchange 

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