Business Management Flashcards

1
Q

Gross profit Margin

A

Profit made on sales turnover
Gross profit/sales revenue x100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Net profit margin

A

Measure of profitability
(Revenue - Costs) / Revenue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Return on Capital employed (ROCE)

A

compares investments with profits
Net before tax and insurance/sales rev. x100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Current Ratio

A

current assets/current liabilities
(aim for 1.5)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Acid test Ratio

A

more severe test (excludes stock)
current assets - stocks / current liabilities
(aim for 1)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Stock turnover

A

how quick business uses/sells stock
stock/costs good sold x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Creditor days

A

quickness to pay bills (should be higher than debtor days)
Creditors / cost goods sold x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Debtor days

A

measures efficiency (days to collect debt)
debtors/total sales rev. x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Gearing Ratio

A

reliance on internal + external sources of finance (loan and share capital)
loan capital/capital employed x 100
high -> external
low -> internal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Profit

A

positive difference between sales revenue and costs of goods sold.
sales rev. - total costs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Cash flow

A

continuous movement of cash in/out.
cash inflow - cash outflow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Working capital cycle

A

time between payment of good and receiving cash from sales.
short time -> ideal situation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Working capital

A

capital needed for day-to-day costs.
current assets - current liabilities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Investment appraisal

A

How business will evaluate an investment project (will be or not be profitable).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Payback period

A

Estimate when investment will return initial costs.
initial investment cost - annual cash flow from project. (x12 for months)
adv.
-> short term measure
Disadv.
-> ignores overall profitability.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Average rate of return (ARR)

A

annual net return of an investment as (%)
(Total returns - capital costs)
/ years of usage
/ capital costs x 100
adv.
-> realistic and clear
disadv.
-> forecast errors - long-term

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Variance

A

difference between budgeted and actual figure
Favourable
-> difference = beneficial
Adverse
-> difference = financially costly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Variance analysis

A

budgeted figure - actual figure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Balance sheet

A

a) Fixed assets
b) Current assets
c) Current liabilities
d) Net current assets
e) total assets less current liabilities
f) Net assets
g) Equity = share capital - retained profit.

20
Q

Profit and Loss Account

A

a) Trading account
b) Profit and Loss account
c) Appropriation account

21
Q

Decision Tree

A

1) Probability x Profit
2) Probability 2 x Profit 2
3) add two together
4) - Cost

22
Q

Labour turnover

A

Number of employees leaving (per year)
number of Leavers / total staff x100

23
Q

Outsourcing

A

transferring internal business activity to an external firm

24
Q

Reshoring

A

transferring back to country of origin

25
Offshoring
relocating business's activities/processes abroad
26
Shamrock's
Business focus on meeting everyone's needs through job enrichment + flexible work hours -> Financial and Non financial rewards
27
Taylor's Motivational theory
Money (output -> pay increase)
28
Maslow's Motivational theory
Emotional and mental needs a) psychological b) Security c) Social d) esteem e) Self-actualisation
29
Herzberg's Motivational theory
assumption factors cause satisfaction/dissatisfaction in workplace Hygiene - dissatisfy + physical factors Motiv. factors - psychological
30
Pink's Motivational theory
Factors motivate employees (opposite of Taylor's) Mastery + Purpose + Autonomy = motivation
31
Edgar Schein's
Culture + impact on organisation e.g. why people behave differently in various organisations...
32
Economies of Scale
Saving in costs by increasing productivity 1) Technical -> technology 2) Purchasing -> materials (bulk) 3) Financial -> trust from banks (loans) 4) Managerial -> attract best people = skills 5) Marketing -> larger demographic 6) Risk Bearing -> invest on project without risk of going bankrupt
33
Factors of production
Human -> skills, employees... Physical -> land, machinery, assets... Financial -> capital, investments Enterprise -> idea + development project
34
Mission Statement
What the business is/why it was created
35
Vision Statement
Company's purpose + long/short term goals.
36
6 Business Key concepts
Globalisation -> production + consumption Ethics -> morals + principles guide decisions Change -> driving/restraining forces Culture -> shape values + beliefs Innovation -> More effective processes Strategy -> Plans to achieve goals
37
Ansoff Matrix
analytical tool -> chose + devise growth strategy
38
Corporate Social Responsibility (CSR)
consider interests of society + take responsibility of impact on stakeholders.
39
Steeple Analysis
Social - population/society Technological - innovation Economical - inflation, tax, foreign relations Environmental - social attitudes e.g. recycle Political - laws, min. wage, elections Legal - consumer + employee legislation Ethical - confidentiality, employee treatment
40
Globalisation
Process where trade is being conducted over widening geographical boundaries Causes -> production, finance + HRM strateg. Reasons -> Trade + barriers liberation
41
Strategy
Plans to accomplish long-term goals. HRM strategies -> Approaches to management of workers to gain competitive advantages
42
Innovation
Changing/creating more effective processes to increase the business' likelihood of success
43
Ethics
socially acceptable morals + principles to guide decision making - what is 'right' or 'wrong'
44
Culture
Norms of an organisation, country or social grouping. Culture shapes values, beliefs and customs of individuals
45
Change
Driving + Restraining forces to create change in an organisation to remain competitive