BUSINESS ETHICS Flashcards

1
Q

What Greek word does ethics come from?

A

Ethos

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2
Q

This pertains to the values, norms, and beliefs that determine how people behave in everyday life.

A

Ethics

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3
Q

Systems and actions that guide
people on how to live their lives as they
relate to other people around them.

A

Ethics

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4
Q

TRUE OR FALSE?

Business ethics is based on the personal values and standards of each person in the organization?

A

True

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5
Q

Refers to standards of moral conduct,
behavior and judgment in business. Involves making the moral and right decisions while engaging in such business
activities.

A

BUSINESS ETHICS

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6
Q

An area of corporate responsibility
where businesses are legally bound and
socially obligated to conduct business in
an ethical manner.

A

BUSINESS ETHICS

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7
Q

An alternative channel where employees can provide information on illegal, unethical transactions or behavior prohibited by the Code of Conduct should be established.

A

Whistleblower Channel

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8
Q

This is characterized by actively misrepresenting about the product or customers: deceptive
packaging, misbranding or mislabeling ,
false advertising.

A

Direct Misrepresentation

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9
Q

This is debasing a pure or genuine commodity by imitating or counterfeiting it.

A

Adulteration

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10
Q

This is the type of misrepresentation where the weighing scale is tampered with or something is attached to it so that the scale registers more than the actual weight.

A

Weight Understatement

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11
Q

The type of misrepresentation where the seller gives the customer less than the number asked for or paid for.

A

Quantity Understatement

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12
Q

The type of unethical business practice where the seller is not obligated to reveal any defect in the product or service he is
selling.

A

Indirect Misrepresentation
(Caveat Emptor)

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13
Q

Ignorance of seller where he is unable to provide the
customer with complete information the latter needs to make a fair decision.

A

Passive Deception

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14
Q

The process of appealing to the emotions of a prospective customer and urging him to buy an item,
without considering the interest of the buyer.

A

Over-Persuasion

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15
Q

Actions of the corporation and its officers, that are contrary to prevailing laws and gov’t regulations.

A

Illegal Acts

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16
Q

Actions of the corporation and its officers, that are
against social norms or unacceptable to
the public.

A

Unethical Acts

17
Q

This is a collection of rules and principles
intended to assist employees and directors
in making decisions about their conduct in
relation to the firm’s business.

A

Code of Conduct

18
Q

TRUE OR FALSE:

There are different aspects to ethical decision making; different individuals can have varying legitimate perspectives on ethical issues.

A

True

19
Q

TRUE OR FALSE:

The ethical intensity of the issue does not influence the decision; ethical decisions are always universal.

A

False

20
Q

TRUE OR FALSE:

It is important to know one’s own values, as that influences how one sees, interprets and relates to organizational values.

A

True

21
Q

TRUE OR FALSE:

Organizational values should be implicit and rarely discussed within work.

A

False

22
Q

TRUE OR FALSE:

Formal policies, codes and rules should be supported by organizational management to limit the opportunity for ethical behavior.

A

False

23
Q

TRUE OR FALSE:

The ethical intensity of the issue may influence the decision. In other words, ethical decisions are not necessarily universal, but may be situational.

A

True

24
Q

TRUE OR FALSE:

Knowing one’s own values is irrelevant to how one interprets and relates to organizational values.

A

False

25
Q

TRUE OR FALSE:

Organizational values should be explicit, lived and discussed within work.

A

True

26
Q

TRUE OR FALSE:

Different individuals always have the same perspective on ethical issues.

A

False

27
Q

TRUE OR FALSE:

Formal policies, codes, and rules should be supported by organizational management to promote ethical behavior.

A

True