business context Flashcards

1
Q

Describe 2 public organisations in the UK

Who they are
What they sell/offer / services
Their typical type of customer

A

NHS-Doctor and nurses who provide healthcare for people of any age and take care of people .They provide free checkups and look after patients.Their type of customers is anyone of age which includes elderly ,infants, children, and adults.
Amazon-Amazon is a vast internet based enterprise which sells various items which benefit people.They sell movies,books,music,housewares,electronics,toys and many other goods.Their typical type of customers is anyone.

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2
Q

Describe 2 non profit organisations:

Who they are
What they sell/offer / services
Their typical type of customer

A

Churches-Building which provide religious services for christians and other christian religious activities.They provide funerals,baptism,eucharist.The church is open to everyone but mostly christians.
Greenpeace-Independent campaigning organizations which use peaceful protests to expose global environmental problems and promote solutions to these problems.Anyone but mostly adults and young teeneagers.

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3
Q

Define the following terms - types of organisations

Private
Not-for-profit/voluntary
Public
Limited

A

Private organizations-Any partnership,corporation,person,or agency that is not operated by a public body (the government).
Voluntary organizations-Organizations whose primary purpose is to create social impact rather than profit.
Public organization-An institution which is usually controlled by the government which provides public services for the community/society.
Limited organization-TYpe of business organization wherein owners’ assets and income are separate and distinct from the companies assets and income.

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4
Q

What are the differences between Public and private organisations ?

A

Private organizations are not owned by the government but are owned by an individual or the company founders whereas public is owned by the government and it is controlled by them and not any individual and is available to anyone as it is a public organization.
Also public organizations are funded by taxpayers therefore serving the interest of taxpayers,while private organizations are funded by individuals and corporate investors aiming to make an profit.

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5
Q

Describe the following private
sector types:
*Sole proprietorship
*Partnerships
*Co-operatives

A

limited liability companies- business entity that prevents individuals from personal responsibility for the company’s financial losses and debt or liabilities.
partnership-an association of two or more people as partners.
sole propietorship-someone who owns an unincorporated business by himself or herself.
cooperative-involving mutual assistance in working towards a common goal.

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6
Q

What is workplace culture ?

How does company culture impact employee engagement?

A

1.workplace culture refers to the shared values belief ,attitudes ,and behaviour that shape the work environment within an organization
2.Alignment with values-feel sense of purpose and connection to their work which can boost engagement, it can motivate employees to perform at their best ,it provides open and transparent communication which is part of a healthy workplace culture and it promotes trust, it also encourages collaboration and teamwork

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7
Q

What are the effects of a bad company culture?

what are symptoms of staff turnover due to company culture ?

A

3.low employee moral ,legal issues, resistant to change, high turnover ,decreased productivity
4.frequent resignations ,short tenures ,exit interviews, negative reviews

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8
Q

Why is it important to have an organisation structures ?

A

It is important for any growing company to provide guidance and clarity on specific human resource issues, such as managerial authority. Organizational structure improves operational efficiency by providing clarity to employees at all levels of a company. By paying mind to the organizational structure, departments can work more like well-oiled machines, focusing time and energy on productive tasks. A thoroughly outlined structure can also provide a roadmap for internal promotions, allowing companies to create solid employee advancement tracks for entry-level workers.

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9
Q

What is a flat organisational structure?

A

an organizational structure with few or no levels of middle management between staff and executives.

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10
Q

What are the advantages and disadvantages of a flat structure?

A

Advantage;more opportunities for employees to to excel while promoting the bigger business visions
flexible/adapts quite easily to changes quicker decisions due to faster communication
Disadvantage -for flat structures to function, leaders must share research and information managers usually have a heavier workload than normal confusion over roles since managerial workload is so heavy and lots of employees are reporting to one manager employees often worry that other manipulate the system behind their back by reporting (wrongly) to the boss -> more employees are distrusting the higher levels

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11
Q

What is a tall organisation structure ?

A

management is broken down into several layers, with executives on top and normal employees on the bottom

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12
Q

What are the advantages and disadvantages of a Tall structure ?

A

more opportunities for promotion which can lead to greater staff motivation.
staff gain more support from their line manager.
there is a higher degree of supervision as each line manager has a limited number of people they are responsible for.
Disadvantage-slower decision making
Reduced employee autonomy

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13
Q
A
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