business - chapter 6 motivating employees Flashcards
what is motivation?
the reasons why employees want to work hard and work effectively for the business
what is marina bay sands known for?
motivating employees
why is motivation important for businesses?
to increase productivity
to increase output
to improve quality
to improve efficiency and effectiveness
who is the founder of F . W . Taylor’s motivational theories?
found by Fedrick Taylor
what is Taylor’s motivational theory?
Money is the main motivator
benefits of Taylor’s motivational theory?
output increase, labour costs reduce of workers work hard.
drawback of Taylor’s motivational theory?
too simplistic - other factors can motivate the workers too
workers wont work effectively if they are not satsified in some way
cannot easily worker’s output
what is Maslow’s motivational theory?
motivation is the result of a person’s attempt at fulfilling five basic needs
what are Maslow’s 5 basic needs?
Physiological needs, Safety and security needs, Social needs, Esteem needs, Self-actualisation
what does the employers have to note before implementing Maslow’s motivational theory?
each level must be achieved before an employee can be motivated by the next level.
what are the drawbacks of Maslow’s Hierarchy of needs ?
some levels do not appear to exist for certain individuals
some rewards appear to fit into more than one level
who is the founder of Herzberg motivational theory?
Fedrick Herzberg
