Business Analysis, Analyst, Key Concept

Question 1

Business Analysis Core Concept Model

Answer 1

A conceptual framework for business analysis. It encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization. The six core concepts in the BACCM are: Change, Need, Solution, Stakeholder, Value, and Context. Each core concept is defined by the other five core concepts and cannot be fully understood until all the concepts are understood.

Question 2

Change

Answer 2

The act of transformation in response to a need. Change works to improve the performance of an enterprise. These improvements are deliberate and controlled through
business analysis activities.

Question 3

Need

Answer 3

A problem or opportunity to be addressed. Needs can cause changes by motivating stakeholders to act. Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

Question 4

Solution

Answer 4

A specific way of satisfying one or more needs in a context. A solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity.

Question 5

Stakeholder

Answer 5

A group or individual with a relationship to the change, the need, or the solution. Stakeholders are often defined in terms of interest in, impact on, and influence over the change. Stakeholders are grouped based on their relationship to the needs, changes, and solutions.

Question 6

Value

Answer 6

The worth, importance, or usefulness of something to a stakeholder within a context. Value can be seen as potential or realized returns, gains, and improvements. It is also possible to have a decrease in value in the form of losses, risks, and costs.

Question 7

Context

Answer 7

The circumstances that influence, are influenced by, and provide understanding of the change. Changes occur within a context. The context is everything relevant to the change that is within the environment.

Question 8

Business Analysis

Answer 8

The practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.

Question 9

Business Analysis Information

Answer 9

A broad and diverse sets of information that business analysts analyze, transform, and report. It is information of any kind—at any level of detail—that is used as an input to, or is an output of, business analysis work. Examples of business analysis information include elicitation results, requirements, designs, solution options, solution scope, and change strategy.

Question 10

Design

Answer 10

A design is a usable representation of a solution. Design focuses on understanding how value might be realized by a solution if it is built. The nature of the representation may be a document (or set of documents) and can vary widely depending on the circumstances.

Question 11

Enterprise

Answer 11

A system of one or more organizations and the solutions they use to pursue a shared set of common goals. These solutions (also referred to as organizational capabilities) can be processes, tools or information.

Question 12

Organisation

Answer 12

An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives. Organizations often have a clearly defined boundary and operate on a continuous basis, as opposed to an initiative or project team, which may be disbanded once its objectives are achieved.

Question 13

Plan

Answer 13

A proposal for doing or achieving something. Plans describe a set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

Question 14

Requirement

Answer 14

A usable representation of a need. Requirements focus on understanding what kind of value could be delivered if a requirement is fulfilled. The nature of the representation may be a document (or set of documents), but can vary widely depending on the circumstances.

Question 15

Risk

Answer 15

the effect of uncertainty on the value of a change, a solution, or the enterprise. Business analysts collaborate with other stakeholders to identify, assess, and prioritize risks, and to deal with those risks by altering the likelihood of the conditions or events that lead to the uncertainty: mitigating the consequences, removing the source of the risk, avoiding the risk altogether by deciding not to start or continue with an activity that leads to the risk, sharing the risk with other parties, or accepting or even increasing the risk to deal with an opportunity.

Question 16

Business requirements

Answer 16

Atatements of goals, objectives, and outcomes that describe why a change has been initiated. They can apply to the whole of an enterprise, a business area, or a specific initiative.

Question 17

Stakeholder requirements

Answer 17

Describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a
bridge between business and solution requirements

Question 18

Solution requirements:

Answer 18

Describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution.

Question 19

Functional requirements

Answer 19

Describe the capabilities that a solution must have in terms of the behaviour and information that the solution will manage

Question 20

Non-functional requirements (quality of service requirements)

Answer 20

Do not relate directly to the behaviour of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

Question 21

Transition requirements

Answer 21

Describe the capabilities that the solution must have and the conditions the solution must meet to facilitate transition from
the current state to the future state, but which are not needed once the change is complete. They are differentiated from other requirements types because they are of a temporary nature. Transition requirements address topics such as data conversion, training, and business continuity.

Question 22

Business Analyst

Answer 22

The business analyst is responsible and accountable for the execution of all business analysis activities. In some cases the business analyst may also be responsible for performing activities that fall under another stakeholder role.

Question 23

Customer

Answer 23

A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.

Question 24

Domain Subject Matter Expert

Answer 24

A domain subject matter expert is any individual with in-depth knowledge of a topic relevant to the business need or solution scope. This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others.

Question 25

End User

Answer 25

End users are stakeholders who directly interact with the solution. End users can include all participants in a business process, or who use the product or solution.

Question 26

Implementation Subject Matter Expert

Answer 26

An implementation subject matter expert is any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.
While it is not possible to define a listing of implementation subject matter expert roles that are appropriate for all initiatives, some of the most common roles are: project librarian, change manager, configuration manager, solution architect, developer, database administrator, information architect, usability analyst, trainer, and organizational change consultant.

Question 27

Operational Support

Answer 27

Operational support is responsible for the day-to-day management and maintenance of a system or product.

Some of the most common roles are: operations analyst, product analyst, help desk, and release manager.

Question 28

Project Manager

Answer 28

Project managers are responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk.

Some of the most common roles are: project lead, technical lead, product manager, and team leader.

Question 29

Regulator

Answer 29

Regulators are responsible for the definition and enforcement of standards. Standards can be imposed on the solution by regulators through legislation, corporate governance standards, audit standards, or standards defined by organizational centers of competency. Alternate roles are government, regulatory bodies, and auditor.

Question 30

Sponsor

Answer 30

Sponsors are responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed, and control the budget and scope for the initiative. Alternate roles are executive and project sponsor.

Question 31

Supplier

Answer 31

A supplier is a stakeholder outside the boundary of a given organization or organizational unit. Suppliers provide products or services to the organization and may have contractual or moral rights and obligations that must be considered. Alternate roles are providers, vendors, and consultants.

Question 32

Tester

Answer 32

Testers are responsible for determining how to verify that the solution meets the requirements defined by the business analyst, as well as conducting the verification process. Testers also seek to ensure that the solution meets applicable quality standards, and that the risk of defects or failures is understood and minimized. An alternate role is quality assurance analyst.