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2015 Tim > business advanced products > Flashcards

business advanced products Flashcards

1
Q

What type of Business VoiceEdge seat cannot be directly dialed from an outside line?

A

A Standard Seat

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2
Q

For VoiceEdge, what is the maximum number of lines/consecutive call paths over coax on a DOCSIS 3.0 network?

A

40 lines per site

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3
Q

If the Adtran 908e will not be installed on a rack and will be wall-mounted instead, it is unacceptable to mount it ___

A

With the LEDs pointing up.

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4
Q

What is the maximum number of Concurrent Call Sessions Comcast offers overHFC and MetroE for SIP?

A

-46 over coax-250 over fiber

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5
Q

The site technician can turn up the SUR or aggregation switch port for the switch with this tool.

A

Edge Automation Tool

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6
Q

What does MTU stand for?

A

Maximum Transmission Unit

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7
Q

PRI trunks are made up of what two type of channels?

A

B andD channels

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8
Q

A full PRI trunk is made up how many B and D channels?

A

23 B-Channels1 D-Channel

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9
Q

In DOCSIS 3.0 how many PRI trunks are available?

A

2 PRI trunks

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10
Q

An Arris CM820A that will be used for a SIP trunk must be issued from the warehouse as what equipment type?

A

SP

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11
Q

Whatarea codesare blocked on all Comcast trunk services?

A

500, 700, 900, 976

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12
Q

Comcast SIP trunking is offered over what two networks?

A

HFC and MetroE Networks

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13
Q

What is SLA?

A

Service Level Agreement

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14
Q

When referring to Ethernet, Jitter is known as:

A

Frame Delay Variation

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15
Q

What are thefour different symmetric service speeds offered with EoHFC?

A

2, 4, 6 and 10Mpbs

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16
Q

What is MTTR?

A

Mean Time to Repair

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17
Q

If a customer’s end users need a 10-digit phone number, what type of seat do they need?

A

Unified Communications Seat

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18
Q

What does CCOM stand for?

A

Comcast Commercial Order Management

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19
Q

The type of cable used to connect from the ESG to the trunk modem for a SIP trunk customer is:

A

Staight Ethernet Patch Cable

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20
Q

A logical sub-trunk within a SIP trunk is known as a:

A

SIP trunk group

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21
Q

What are the four VoiceEdge access levels to the online portal for customers?

A

-User-Technical Admin-Billing Admin-Enterprise Admin

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22
Q

What is the D or Delta Channel used for in a PRI trunk?

A

Used as a management channel

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23
Q

What does IAD stand for?

A

Integrated Access Device

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24
Q

Comcast’s Ethernet Dedicated Internet is offered in speed increments of:

A

1Mbps to 10Gbps

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25
Q

For a SIP trunk, the maximum number ofConcurrent Call Sessions(CCS) allowed overfiber is:

A

250

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26
Q

A SIP Trunk feature at individual trunk group levels that provides an additional 20% call capacity is called:

A

Bursty

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27
Q

A cross-over cable is also known as ____

A

RJ48C

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28
Q

For a SIP trunk, the maximum number of Concurrent Call Sessions(CCS) allowed over coax is:

A

46

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29
Q

What is the name of the feature that allows a Business VoiceEdge customer on a Unified Communications Seat to have his Voicemail messages delivered to email boxes as .wav files?

A

Voicemail to Email Integration

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30
Q

What does SIP stand for?

A

Session Initiated Protocol

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31
Q

What CPE does the customer get with the Extreme 505 service?

A

-Ciena 3931-Netgear R6300

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32
Q

This new automated Ethernet testing tool should be used for all steps of typical fiber CPE installation and allows the site technician to be completely self-sufficient.

A

Test and Turn-Up Automation Tool

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33
Q

In a RJ48C cable, the originating pair on pins 1 and 2 move to what pins on the other end?

A

Pins 4 and 5

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34
Q

Each channel in a PRI is made up of how many bits?

A

64kbit/s

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35
Q

What type of Business VoiceEdge seat has a Direct Inward Dialing (DID) number?

A

A Unified Communications Seat

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36
Q

A 10 cable card, Vecima Networks Terrace TQ1002+ can handle how many tuner blocks?

A

10 tuner blocks

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37
Q

What is DOD?

A

Direct Outward Dialing

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38
Q

A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their smart phone from their desk phone by doing what?

A

-Dialing the Be Anywhere Portal from the smart phone-Following the prompt and dialing *11

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39
Q

What type of Business VoiceEdge seat is a line user with advanced feature needs and is used by the majority of a customer’s employees?

A

A Unified Communications Seat

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40
Q

For VoiceEdge, what is the maximum number of lines/consecutive call paths over fiber?

A

60 lines per site

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41
Q

A D-Channel in a PRI trunk is also know as what?

A

A Delta Channel

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42
Q

PRI service delivered in North America is referred to as:

A

23B+D

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43
Q

What CPE is needed for SIP Trunking Delivery over fiber?

A

Fiber Switch:-A Ciena Switch 3916, 3930)-Adtran Netvanta 3430 if more than 46 but less than 80 Concurrent Call Sessions -Adtran Netvanta 4430 is more than 80 Concurrent Call Sessions

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44
Q

For hospitality customers; the high-definition to the demarc offered by Comcast is called:

A

HD2D

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45
Q

A Business VoiceEdge customer using Be Anywhere can seamlessly pull a call to their desk phone from a smart phone bydialing what on their desk device?

A

*11

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46
Q

What three types of educational resources are available from Comcast for VoiceEdge customers?

A

-Training Webinars -Self-help videos -On-site training

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47
Q

What does SDPM stand for?

A

Service Delivery Project Manager

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48
Q

Cisco’s Internetwork Operating System is called ___

A

IOS

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49
Q

What type of Business VoiceEdge seat can receive calls transferred from a Receptionist, an Auto-Attendant or a Hunt Group but not from an outside line?

A

A Standard Seat

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50
Q

What does ISDN stand for?

A

Integrated Services Digital Network

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51
Q

What are three of the advanced features that come standard with a Unified Communications Seat?

A

-Be Anywhere-Remote Office-Voicemail to Email Integration

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52
Q

What does PRI stand for?

A

Primary Rate Interface

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53
Q

A “B”Channel in a PRI trunk is also known as what?

A

A Bearer Channel.

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54
Q

What type of ISDN/PRI Trunk Service Type does Comcast offer?

A

Switched Trunk

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55
Q

What does MPLS stand for?

A

Multiprotocol Label Switching

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56
Q

What CPE is usedfor SIP Trunking Delivery over HFC?

A

-Arris CM820A-Adtran Netvanta 3430

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57
Q

___ operates at a layer that is generally considered to lie between traditional definitions of layer 2 (data link layer) and layer 3 (network layer), and thus is often referred to as a “layer 2.5” protocol.

A

Multiprotocol Label Switching (MPLS)

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58
Q

A data pipe between a carrier’s soft switch and SIP capable CPE is known as a:

A

SIP trunk

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59
Q

Comcast certifies certain PBXs for our SIP trunk services; however, what brand of PBX will NOT be certified by Comcast?

A

Toshiba

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60
Q

What is the website where a VoiceEdge customer can access the Online Portal?

A

business.comcast.com/bveportal

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61
Q

This SIP Trunkfeature provides customers with a flexible solution to maintain call resource availability by routing inbound call traffic across multiple Trunk Groups to balance network utilization.

A

Load Balancing

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62
Q

The Hunt Group type that notes the last user to answer a call and then rings the next user on the user list is _____

A

Circular

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63
Q

___ is:-Loop providing a connection between two switch points-Not for connecting end user devices

A

Trunk

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64
Q

What does EVC stand for?

A

Ethernet Virtual Connection

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65
Q

When refering to Ethernet, packet loss is known as:

A

Frame Loss

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66
Q

The Hunt Group type that rings all users at once is ______

A

Simultaneous

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67
Q

This tool in Commercial Edge Connect allows a technician in the field to turn SUR up or down from the customer premises.

A

Edge Autmation Tool

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68
Q

________ captures all of the technical details for the customer account. This document is completed by Sales, Sales Engineering and the Project Manager.

A

Solution Design Worksheet (SDW)

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69
Q

What Comcast Business Ethernet service enables anorganization to meet the demand of bandwidth-intensive applications with flexible, scalable point-to-point configurations delivering high-capacity fiber connections between two sites?

A

Ethernet Private Line (EPL)

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70
Q

What is the maximum transmission unit (MTU) in frame size that Comcast’s Dedicated Internet supports?

A

1518 bytes

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71
Q

A mechanism in high-performance telecommunications networks that directs data from one network node to the next based on short path labels rather than long network addresses, avoiding complex lookups in a routing table is called:

A

Multiprotocol Label Switching (MPLS)

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72
Q

What Comcast Business Ethernet service provides an Ethernet Virtual Connection (EVC) from the customer’s location to a Comcast Internet Point of Presence (POP) router?

A

Ethernet Dedicated Internet (EDI)

73
Q

What ISDN/PRI Trunk Service Type does Comcast offer and is used to connect a PBX to a switch?

A

Switched Trunk

74
Q

What is the TTU Team?

A

Test and Turn Up Team

75
Q

What are the two fiber-optic Small Form Factor Pluggable (SFP) handoff options available to a customer from a Ciena 3916, 3930 or 3931 Service Delivery Switch?

A

Single Mode or Multi-Mode

76
Q

What is the Concurrent Call Session Capacity (CCS) on an Adtran Netvanta 3430?

A

80 Concurrent Call Sessions

77
Q

When referign to Comcast’s Ethernet Service, what is the Mean Time to Repair from the time a trouble ticket is opened with the Business Services Network Operations Center (BNOC)? What are the two objective times?

A

-The average time required to restore service to an operational condition.- 4 hours for electronic equipment failure-6 hours for fiber optic facilities failure

78
Q

On a SIP trunk over HFC, an Adtran Netvanta 3430 can handle up to how many Concurrent Call Sessions (CCS)?

A

46

79
Q

The NET 3 Status Light in the Adtran 908e is green. What does this indicate?

A

Link is up and in normal operation

80
Q

What does ECC stand for?

A

Enterprise Customer Care

81
Q

A 12 cable card Vecima Networks Terrace TC1200 can handle how many tuner blocks?

A

3 tuner blocks

82
Q

Developed by the Internet Engineering Task Force (IETF), what is the test performed to measure and prove performance criteria for carrier Ethernet networks?

A

RFC 2544 Throughput Test

83
Q

When will an Adtran Netvanta 644 be used instead of an Adtran 908e?

A

When the customer is getting more than two full PRI trunks.

84
Q

What is the Comcast BNOC?

A

Business Services Network Operations Center

85
Q

What is the name of the Comcast Business BCV call forwarding feature that allows a subscriber to maintain a telephone number in a geographic area different than the subscriber’s physical location?

A

Remote Call Forwarding (RCF)

86
Q

What does EoHFC stand for?

A

Ethernet over Hybrid-Fiber-Coax

87
Q

The Century Module that provides end-to-end order and service fulfillment processes for a given Service Request.

A

Century, Customer Service Orchestrator (CSO)

88
Q

What type of Business VoiceEdge seat is equivalent to an extension in a PBX?

A

A Standard Seat

89
Q

The power packs in the Vecima Networks Terrace TC1200 convert power from __ to __.

A

AC to DC.

90
Q

What VoiceEdge feature allows users to take or make calls from their handset as if they were using another person’s phone?

A

Shared Call Appearance

91
Q

What are the two devices a field technician can use to test the PRI circuit?

A

-HST-3000-VeEX TX 130+

92
Q

What two types of wavelength patterns does Comcast use to deliver fiber to the Ciena Service Delivery Switch at the customer’s site?

A

DWDM (Dense Wavelength Division Multiplexing) and CWDM (Coarse Wavelength Division Multiplexing).

93
Q

When refering to Etherner Dedicated Internet (EDI), “POP router” stands for __

A

Point of Presence Router

94
Q

What is the total bandwidth needed for a single PRI circuit?

A

1.544Mbps

95
Q

A Delta Channel in a PRI trunk is also know as what?

A

A D-Channel

96
Q

What is the Firmware Version required for a Q2Q to be provisioned as HD2D?

A

5.2.4 or higher.

97
Q

What are the three Comcast Business SIP Trunk LocationConfigurations?

A

-Single Location-Multiple Locations Managed by the Host-Multiple Locations with SIP trunkService at Each Location

98
Q

On the Adtran Netvanta 4430, what are the UNI speeds for the WAN GIG 0/1 and LAN GIG 0/2 ports?

A

Base10-T, Base100-T, Base1000-T

99
Q

What does UNI stand for?

A

User-to-Network-Interface

100
Q

In what formats are voicemail messages delivered to email accounts?

A

.wav files

101
Q

What Comcast Business Ethernet service provides an Ethernet Virtual Connection (EVC) between multiple customer locations and is an ideal replacement for frame relay or ATM services?

A

Ethernet Virtual Private Line (EVPL)

102
Q

When referring to Ethernet, Latency is known as:

A

Frame Delay

103
Q

64kbit/s is the bit size ofeach ___ in a PRI Trunk.

A

channel

104
Q

EoHFC modems are provisioned in market by:

A

Test and Turn Up Team

105
Q

Which mobility features are included with a Unified Communications Seat?

A

-Be Anywhere-Call Management Portal-Outlook Integration

106
Q

What are the for symmetrical speed levels offered for Ethernet Virtual Private Line (EVPL) over EoHFC?

A

2, 4, 6, 10Mbps

107
Q

The Hunt Group type that rings the user that has been idle the longest is ______

A

Uniform

108
Q

Business customers whose service is delivered over Ethernet may order up to how many 23-channel trunks per site?

A

Up to 8 23-channel trunks (8 full PRIs)

109
Q

A single trunk has the capacity to carry how many calls?

A

1 call

110
Q

How many B Channels are in a full PRI?

A

23 B Channels

111
Q

What is the name of the tool used to activate the Service Delivery Switch (Ciena)?

A

Edge Automation Tool

112
Q

What screen is the default home page after logging in to Century?

A

Postsales Worklist

113
Q

What does PBX stand for?

A

Private Branch Exchange

114
Q

At what layer of OSI model is Ethernet testing performed?

A

Layer 2, Data-Link

115
Q

At what website can VoiceEdge customers access End User Guides, Training Webinars, Educational Videos and Downloads?

A

business.comcast.com/getstarted

116
Q

What is MOS?

A

Mean Opinion Score

117
Q

ISDN PRI in Europe is delivered on an E1 and is referred to as 30B+2D. In North America, ISDN PRI is delivered on a T1 and is referred to as:

A

23B+D

118
Q

What does ISDN/PRI stand for?

A

Integrated Services Digital Network/Primary Rate Interface

119
Q

What Comcast Business Ethernet Service is designed for organizations needing more bandwidth and a highly secure, dedicated connection between their existing Local Area Network (LAN) and the public Internet ?

A

Ethernet Dedicated Internet (EDI)

120
Q

Name the toolbar that a Business VoiceEdge customer with a Unified Communications Seat can download and integrate with Microsoft Outlook and Internet Explorer?

A

Integrated Telephony Toolbar

121
Q

What is a trunk?

A

Loop providing a connection between two switch points

122
Q

What are the three RF test points on a Vecima Networks Terrace TC1200 and how much is each test point subtracted from the actual level

A

-Input-Output-Mixed*Each port is -20dB

123
Q

What is the name of a free and open source terminal emulator that is commonly used to physically connect to the Vecima Networks Terrace TC1200 or the TQ1002+?

A

PuTTY

124
Q

When referring to the four and five nines, 10GbE customers and cellular towers have which Service Level Agreement (SLA)?

A

5 nines, 99.999% uptime.

125
Q

What is DOD?

A

Direct Outward Dialing

126
Q

What is the major difference between EoHFC and typical Metro-E installs?

A

Transport is over coax versus fiber.

127
Q

A logical group of TNs provisioned on a PRI circuit is called ___

A

Trunk Group

128
Q

What does DOCSIS stand for?

A

Data Over Cable Services Interface Specification

129
Q

A PRI with less than 23 B channels is called ___

A

Fractional PRI

130
Q

This SIP Trunkfeature provides customers with a cost-effective solution for an additional 20 percent call capacity to mitigate voice usage spikes.

A

Burst Channel or Bursty

131
Q

What does CoS stand for?

A

Class of Service

132
Q

In a PRI trunk, what does COMCAST use the B-Channels for?

A

Voice

133
Q

Comcast’s Ethernet Dedicated Internet (EDI) is offered in what four Ethernet User-to-Network-Interfaces (UNI)?

A

-10Mbps-100Mbps-1Gbps-10Gbps

134
Q

What is the name of the cable used to connect the testing meter to the IAD device when testing a PRI circuit?

A

RJ48 to Bantam cable

135
Q

What is the minimum number of Concurrent Call Sessions (CCS)a customer can purchase on a SIP trunk?

A

6 Concurrent Call Sessions (CCS)

136
Q

What is the minimum number of channels required if a customer wants to purchase a fractional PRI?

A

6 Channels

137
Q

How many downstream and upstream RF channels can an Arris WBM760A handle?

A

4X4; 4 downstream, 4 upstream

138
Q

What does ENT stand for?

A

Electrical Nonmetallic Tubing

139
Q

Adtran’s Internetwork Operating System is called ___

A

AOS

140
Q

A VoiceEdge customer needs their calls to route to their cell phone from the office when they’re not available on the office line. What feature can the customer use for this?

A

Be Anywhere

141
Q

In a PRI trunk, what is the channel type and channel number COMCAST uses as a management channel and is responsible the following?-timing-signaling-call setup-callm teardown-alarms

A

Channel 24, the D-Channel

142
Q

A RJ48C cable is also known as ____

A

A cross-over cable.

143
Q

True/FalseA Fire Alarm can intereface through a trunk.

A

False

144
Q

Comcast monitors Ethernet circuits purchased by a customer ona ___basis.

A

24x7x365

145
Q

How many routable IP addresses does Comcast assign to a customer’s Ethernet Dedicated Internet (EDI) circuit?

A

8 Routable IP addresses

146
Q

What are the two transport types for SIP Trunking?

A

Fiber, Coax

147
Q

What are the two type of IAD devices that can be used to deliver Trunk PRI services to customers?

A
  • Adtran 908e- Adtran Netvanta 644
148
Q

What does EMT stand for?

A

Electrical metallic tubing

149
Q

What is this?

A

Vecima Networks Terrace TQ1002+

150
Q

A Bearer Channel in a PRI trunk is also know as what?

A

A B-Channel

151
Q

Comcast Business Ethernet Dedicated Internet (EDI) provides symmetrical dedicated bandwidth up to what speed?

A

10Gbps

152
Q

The type of trunk that uses a IP signaling method for controlling sessions is:

A

SIP trunk

153
Q

On the Adtran Netvanta 4430, if the status light for the GIG 0/1 or GIG 0/2 port is red, this means:

A

The port is administratively up and operational status is down.

154
Q

What does ANI stand for?

A

Automatic Number Identification

155
Q

The speed of a T1 is:

A

1.544Mbps

156
Q

What is a ISDN RJ48C?

A

Cross-over cable used to connect IAD to customer’s PBX.

157
Q

This tool can be used for running remote tests on Ciena switches but cannot be used for off-net testing or to test EoHFC.

A

Test and Turn-Up Automation Tool

158
Q

What does B8ZS stand for?

A

Binary 8 Zero Substitution

159
Q

What does SFP stand for?

A

Small Form Factor Pluggable

160
Q

Name two ways that the static IP block can be loaded to a commercial gateway.

A

IP Automation Tool, TFTP Server, RIP Control, Day of Job

161
Q

What does CCS stand for?

A

Concurrent Call Sessions

162
Q

What is BTN?

A

Billing Telephone Number

163
Q

The Layer 2 VPN service delivered over DOCSIS 3.0 across Comcast’s managed IP/MPLS network is called:

A

EoHFC

164
Q

The Hunt Group type that rings each user in the order they appear on the user list is _____

A

Regular

165
Q

How can a VoiceEdge customer receive free phones from COMCAST?

A

By signing a 3 year contract.

166
Q

This type of address is used only by the Data Link Layer

A

MAC (Media Access Control)

167
Q

This duplex mode is used when devices on a network share a communication channel. Device can send or receive data but NOT at the same time.

A

Half-Duplex

168
Q

This duplex mode is used when devices have no contention from other devices on a network connection. Transmission media must support simultaneous Tx and Rx of data

A

Full-Duplex

169
Q

Ethernet can operate in either of two communication modes:

A

Half-DuplexFull-Duplex

170
Q

These frames are intended for a single device on the network. The destination address is the address assigned to the receiving device.

A

Unicast Frames

171
Q

These frames allow frames to be sent to a specific group of devices on the network. The destination address is a multicast address assigned by a higher level protocol or application.

A

Multicast Frames

172
Q

These frames allow frames to be sent to all NEs in the same broadcast domain. The destination address for broadcast messages is always ff:ff:ff:ff:ff:ff, which is 48 bits, all 1s, in binary notation.

A

Broadcast Frames

173
Q

SFP

A

Small Form Factor Plugabble

174
Q

XFP

A

10 Gigabit Small Form Factor Pluggable

175
Q

Another name for the Craft port

A

DB-9

176
Q

Another name for a DB-9 port

A

Craft Port

177
Q

How many T1/E1 ports for PRIsare on the Adtran Netvanta 644?

A

4

178
Q

This is the intranet site where details about a Cell Backhaul location can be found.

A

UCM (Universal Content Management)ucm.cable.comcast.com

2015 Tim (18 decks)

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