acronyms Flashcards
AES
Advanced Encryption Standard
AM
Amplitude Modulation
ANSI
American National Standards Institute
AP
Access Point
APIPA
Automatic Private Internet Protocol Address
A/V
Audiovisual
AWG
American Wire Gauge
BD
Blu-Ray Disc
BER
Bit Error Rate
BRIS
Broadband Residential Installation Standard
BW
Bandwidth
C/N
Carrier to Noise
CAE
Customer Account Executive
CAM
Computer Aided Manufacturing
CATV
Community Antenna Television
CCG
Comcast Customer Guarantee
CDV
Comcast Digital Voice
CEC
Consumer Electronics Control
CFR
Code of Federal Regulations
CLI
Cumulative Leakage Index
CMC
Comcast Media Center
CPE
Customer Premise Equipment
CRAN
Converged Regional Area Network
CRT
Cathode Ray Tube
CTNH
CommTech New Hire
dB
Decibel
dBmV
Decibel relative to one millivolt
DCR
Digital Cable Ready
DDL
Dolby Digital Live
DHCP
Dynamic Host Configuration Protocol
DLP
Digital Light Processing
DMM
Digital Multimeter
DMD
Digital Micromirror Device
DNS
Domain Name System
DOCSIS
Data Over Cable Service Interface Specification
DOI
Day of Install
DRM
Digital Rights Management
DSAM
Digital Services Activation Meter
DTA
Digital Transport Adapter
DVD
Digital Versatile Disc
DVD-A
Digital Versatile Disc - Audio
DVI
Digital Visual Interface
DVR
Digital Video Recorder
EIA/TIA
Electronics Industry Alliance and Telecommunications Industry Association
eMTA
Embedded Multimedia Terminal Adapter
FCC
Federal Communications Commission
FEC
Forward Error Correction
FVD
Foreign Voltage Detector
GFCI
Ground Fault Circuit Interruptor
GPS
Global Positioning System
GUI
Graphical User Interface
HD
High Definition
HDCP
High-bandwidth Digital Content Protection
HDMI
High Definition Multimedia Interface
HDTV
High Definition Television
HFC
Hybrid Fiber Coaxial
HHC
Home Health Check
IDCR
Interactive Digital Cable Ready
IEEE
Institute of Electrical and Electronics Engineers
iOS
iPhone Operating System
IP
Internet Protocol
IPSec
Internet Protocol Security
IPTV
Internet Protocol Television
IPv4
Internet Protocol Version 4
IPv6
Internet Protocol Version 6
IVR
Interactive Voice Response
LAN
Local Area Network
LCD
Liquid Crystal Display
LcoS
Liquid Crystal on Silicon
LED
Light Emitting Diode
MA
Mobile Application
MAC
Media Access Control
MDU
Multi-Dwelling Unit
MER
Modulation Error Ratio
MHP
Multimedia Home Platform
MHz
Megahertz
MoCA
Multimedia over Coax Alliance
MPEG
Moving Picture Experts Group
NAT
Network Address Translation
NEC
National Electrical Code
NIC
Network Interface Card
NID
Network Interface Device
NTIA
National Telecommunications and Information Association
OS
Operating System
OSHA
Occupational Safety and Health Administration
OSI
Open System Interconnection
OTA
Over-the-air
P2P
Peer to Peer
PACE
Providing Awesome Customer Experience
PE
Polyethylene
PIN
Personal Identification Number
PIP
Picture in Picture
PNAC
Port-based Network Access Control
PPE
Personal Protective Equipment
PPV
Pay-Per-View
PVC
Polyvinyl Chloride
QAM
Quadrature Amplitude Modulation
RCA
Radio Corporation of America
RF
Radio Frequency
RG
Radio Guide
RIGHT
Re-establish your rapport Inform the customer that we need input Guarantee Hand over the Comcast business card to the customer Thank the customer for his/her business
RNG
Real Next Generation
ROCK
Rapport Overview Comcast Customer Guarantee Know how to create the Comcast Moment
RTV
Room Temperature Vulcanizing
S/PDIF
Sony/Philips Digital Interface Format
S/N
Signal to Noise Ratio
SAM
Saturable Absorber Mirror
SCSI
Small Computer System Interface
SDTV
Standard Definition Television
SDU
Single Dwelling Unit
Si
Silicon
SLM
Signal Level Meter
SM
Scheduled Maintenance
SNR
Signal-to-Noise Ratio
SRO
Special Request Order
SSID
Service Set Identifier
SSL
Secure Socket Layer
STB
Set-Top-Box
STD
Standard
TALK
Take the customer around and show the work to be performed Answer the customer’s questions Let the customer know the estimated duration of the work Keep the customer informed
TCP/IP
Transfer Control Protocol/Internet Protocol
TKIP
Temporal Key Integrity Protocol
TRMS
True Root Mean Square
UAC
User Account Control
USB
Universal Serial Bus
UTP
Unshielded Twisted Pair
V
Volts
VCD
Video Compact Disc
VCR
Video Cassette Recorder
VHF
Very High Frequency
VOD
Video On Demand
VoIP
Voice over Internet Protocol
VOM
Volt Ohm Meter
WAN
Wide Area Network
WEP
Wired Equivalent Privacy
WOW
Work CompletedOpen up a Q&A sessionWelcome Kit and Portal
WPA
Wi-Fi Protected Access
WPA2
Wi-Fi Protected Access Version 2
Y/C
Luminance/Chrominance, aka S-Video Signal
DUN
Dial-up Networking
AFC
Automatic Frequency Control or Antenna for Communications
DLNA
Digital Living Network Alliance
EDFA
Erbium Doped Fiber Amplifier
CW
Carrier Wave
PACM
Presumed Asbestos Containing Material
ARIN
American Registry for Internet Numbers
BGP
Border Gateway Protocol
OCEF
Optical Cable Entry Facility
NTSC
National Television Standards Committee
MIMO
Multiple In, Multiple Out
OLED
Organic Light Emitting Diode
OTA
Over the Air
CAD
Computer Aided Design
ALSC
Automatic Level and Slope Control
ATS
Advanced Technical Services
FTTF
Fiber to the Feeder
GB
Gigabyte
POTS
Plain Old Telephone Service
UPnP
Universal Plug n Play
VOM
Volt Ohm Meter
PRI
Primary Rate Interface
WMV
Windows Media Video
DS
Downstream, Digital Signal, Digital Service
IPPV
Impulse Pay Per View
BRI
Basic Rate Interface
PSTN
Public Switched Telephone Network
CoS
Class of Service
CPD
Common Path Distortion
XOC
eXcellence in Operations Center
SCTE
Society of Cable Telecommunications Engineers
DVI
Digital Visual Interface
HTPC
Home Theater Personal Computer
EOL
End of Line, End of Life
dBc
Decibel relative to Carrier
EPON
Ethernet Passive Optical Network
EQAM
Edge Quadrature Amplitude Modulation
DTMF
Dual Tone Multi Frequency
PoE
Point of Entry
NESC
National Electrical Safety Code
MTA
Multimedia Terminal Adapter
MTTR
Mean Time To Repair
AM-VSB
Amplitude Modulation, Vestigial Side Band
OTN
Optical Transport Node
HTIB
Home Theater In A Box
POP
Post Office Protocol
SPPV
Single Purchase Pay Per View
GaAs
Gallium Arsenide
Gbps
Gigabits Per Second
ASK
Amplitude Shift Keying
dBm
Decibel Relative to Milliwatt
HTML
Hyper Text Markup Language
ACP
Analog Copying and Piracy
POST
Power On Self Test
ATM
Asynchronous Transfer Mode
OTDR
Optical Time Domain Reflectometer
FDM
Frequency Division Multiplexing
FDMA
Frequency Division Multiple Access
GUI
Graphical User Interface
Hz
Hertz
FTTH
Fiber to the Home
Gb
Gigabit
I/O
Input/Output
MAC
Media Access Control
NOC
Network Operations Center
RAM
Random Access Memory
SMTP
Simple Mail Transfer Protocol
GBps
Gigabytes Per Second
ILEC
Incumbent Local Exchange Carrier
AGC
Automatic Gain Control
ALC
Automatic Level Control
HITS
Head End in the Sky
UPS
Uninterruptable Power Supply
URL
Uniform Resource Locator
VPN
Virtual Private Network
BERT
Bit Error Rate Tester
GE-PON
Gigabit Ethernet Passive Optical Network
CNR, C/N
Carrier to Noise Ratio
CO
Central Office
DMZ
Demilitarized Zone
DTS
Digital Theater Systems
CODEC
Compression/Decompression
UDB
Universal Database
DCT
Digital Consumer Terminal
FiOS
Fiber Optic Service
FPS
Frames Per Second
FIFO
First in, First out
FM
Frequency Modulation
GPON
Gigabit Passive Optical Network
FN
Fiber Node
CB
Citizens Band
CDMA
Code Division Multiple Access
CLEC
Competitive Local Exchange Carrier
DC
Direct Current, Directional Coupler
CMTS
Cable Modem Termination System
CM
Cable Modem
DEMUX
Demultiplexer
GHz
Gigahertz
CSO
Composite Second Order
CATVP
CATV Plenum
CATVR
CATV Riser
CSR
Customer Service Representative
BPF
Band Pass Filter
bps
Bits Per Second
SIP
Session Initiation Protocol
CTB
Composite Triple Beat
VGA
Video Graphics Array
FSK
Frequency Shift Keying
FTP
File Transfer Protocol
TFTP
Trivial File Transfer Protocol
FTTC
Fiber to the Curb
DAC, D/A
Digitial to Analog Converter
BPSK
Binary Phase Shift Keying
BTSC
Broadcast Television Standards Committee
nm
Nanometer
MPG
Megaport Gateway
EULA
End User License Agreement
IR
Infrared
KVM
Keyboard Video Mouse
EMI
Electromagnetic Interference
DTCP
Digital Transmission Content Protection
AFT
Automatic Fine Tuning
VLSM
Variable Length Subnet Masking
DMA
Direct Memory Access
DBS
Digital Broadcast Satellite, Digital Broadcast Service, Direct Broadcast Satellite
DCE
Data Communications Equipment
LDAP
Lightweight Directory Access Protocol
HDT
Host Digital Terminal
EIA
Electronic Industry Alliance
EISA
Extended Industry Standard Architecture
EVC
Ethernet Virtual Circuit
BAM
Box Availability Matrix
PCMCIA
Personal Computer Memory Card International Association
ABP
Automatic Bill Payment
ASP
Alternate Service Providers
CNAM
Calling Name
SATA
Serial Advanced Technology Attachment
EMS
Element Management System
DPR
Dual Party Relay
WPA-PSK
Wifi Protected Access, Pre Shared Key
FOC
Firm Order Confirmation
CAN
Cable Area Network
EO
End Office (exchange)
GSM
Global Systems for Mobile Communications
DTE
DATA Terminal Equipment
ANI
Automatic Number Identification
HPF
High Pass Filter
ITU
International Telecommunications Union
PAL
Phase Alteration by Line
PCI
Peripheral Component Interconnect
CRC
Cycle Redundancy Check
DFB
Distributed Feedback
HRC
Harmonically Related Carrier
DVB
Digital Video Broadcast
DWDM
Dense Wavelength Division Multiplexing
RIN
Relative Intensity Noise
ACD
Automatic Call Distributor
BASIC
Beginners All-purpose Symbolic Instruction Code
AC
Alternating Current, Access Condition, Access Customer, Area Code
BCT/E
Broadband Communications Technician/Engineer