Business administration Flashcards

1
Q

commission

A

amount paid to an employee based on a percentage of an amount received (as distinguished from a salary)

e.g. in sales one often gets this as additional income based on number of sold items

NL: commissie

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2
Q

inventory

A

an itemized list of merchandise or supplies on hand

NL: inventaris

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3
Q

executive summary

A

first part of a business document only stating the main points, often read by people who aren’t experts or who won’t read the entire document

NL: samenvatting

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4
Q

touchpoint

A

point of contact between a business and its customers to strengthen its brand (social media, company website, etc.)

NL: contactmoment

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5
Q

intellectual property

A

exclusive rights are given to ideas that someone thinks of such as music, words, or other intangible creations

NL: Intellectuele eigendom

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6
Q

appropriation

A

money set aside (as by a legislature) for a specific purpose

NL: (betalings)krediet

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7
Q

auditor

A

a qualified accountant who inspects the accounting records and practices of a business

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8
Q

Chamber of Commerce

A

a local association to promote and protect the interests of businesses

NL: Kamer van Koophandel

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9
Q

credit

A

money available for a client to borrow

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10
Q

wholesale

A

the selling of goods to merchants, usually in large quantities

NL: groothandel

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11
Q

inheritance/estate tax

A

Tax paid by person who is left money or property

NL: erfbelasting / successierechten

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12
Q

indirect competition

A

competition between two suppliers of different products that fulfill the same needs (e.g. ice cream shop and cake shop have)

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13
Q

gross income

A

the entire amount of income before any deductions are made

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14
Q

GDP (gross domestic product)

A

measures the levels of production of all the citizens or corporations from a particular country working or producing in any country

NL: BBP (bruto binnenlands product)

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15
Q

GNP (Gross national product)

A

refers to and measures the domestic levels of production in a country. It represents the monetary value of all goods and services produced within a nation’s geographic borders over a specified period of time.

NL: BNP

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16
Q

net pay

A

amount of gross income after tax and other deductions

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17
Q

franchise

A

a business operated under an authorization to distribute a company’s goods in a particular area

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18
Q

elastic demand

A

demand that changes when price changes

—when price or other factors have a big effect on the quantity consumers want to buy. You’ll see it most often when consumers respond to price changes. If the price goes down just a little, they’ll buy a lot more. If prices rise just a bit, they’ll stop buying as much and wait for them to return to normal.

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19
Q

Inelastic demand

A

when the quantity demanded changes less than the price does.

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20
Q

tort

A

any wrongdoing for which an action for damages may be brought

NL: onrechtmatige daad

21
Q

overdraft

A

withdrawing excess, resulting in a negative balance

NL: bankschuld/debet/overdispositie

22
Q

ergonomics

A

the biological science to study the relation between workers and their environments

23
Q

outsource

A

obtain goods or services from an outside supplier

24
Q

asset

A

a useful or valuable quality of a person

25
Q

Cash conversion cycle (CCC)

A

measures how long a company won’t have money if it raises its investments to increase sales

26
Q

warrant

A

legal document granting permission to do something

27
Q

margin

A

difference between retail price(from manufacturer) and the price in the store(third party distribution channel)

28
Q

accountability

A

responsibility to someone or for some activity

29
Q

storyboard

A

a series of illustrations and text outlining a commercial’s key scenes in sequential order to communicate an idea

30
Q

unemployment benefits

A

payments made by the state or other authorized bodies to unemployed people

31
Q

overhead

A

an accounting term that refers to all ongoing business expenses not including or related to direct labour, direct materials or third-party expenses that are billed directly to customers.

A company must pay this on an ongoing basis, regardless of whether the company is doing a high or low volume of business. For example, a service-based business that operates in a traditional white-collar office setting has overhead expenses such as rent, utilities and insurance

32
Q

time utility

A

making a product available at a certain time to make it more attractive.

_ is providing the consumer his desired goods at the time when he requires them. Depending upon the everyday needs, holiday season or weather conditions, consumer demand will vary. Ensuring that the goods are delivered to the consumers at the right time forms _.

e.g. demand for cold-drinks often increase during the summer season and hence companies like Coca-cola and Pepsi increase their production and advertising during this peak period.
e.g. Turkeys at Thanksgiving

33
Q

loss leader

A

a pricing strategy where a product is sold at a price below its market cost to stimulate other sales of more profitable goods or services.

34
Q

purchasing power

A

koopkracht

35
Q

after sale service

A

dienst na verkoop

36
Q

vourcher / coupon

37
Q

sales forecast

38
Q

target population

39
Q

recession

A

teruggang, daling, baisse (in de economie)

40
Q

excess supply

A

aanbodoverschot

41
Q

retail price

A

winkelprijs

42
Q

services rendered

A

verleende/bewezen diensten

43
Q

barter

A

ruilhandel

44
Q

insufficient funds

A

onvoldoende saldo

45
Q

adjustable rate mortgage (ARM)

A

hypotheek met variabele rente

46
Q

teaser rate

A

lokpercentage

47
Q

bridging loan

A

overbrugingskrediet

48
Q

income support (UK) / welfare benefits (US)

A

sociale bijstand

49
Q

severance pay

A

ontslagvergoeding