Business 3 Flashcards

1
Q

Management

A

Includes planning, organizing and controlling all business activities

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2
Q

Production

A

The process of converting a businesses resources into goods and services

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3
Q

Human resource

A

All the activities linked to keeping track of the employees, including hiring, firing, developing and rewarding

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4
Q

Finance

A

Managing the money coming in and going out is the responsibility of this department

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5
Q

Marketing

A

All the activities need to get the product to your customers, including pricing, promotion and distribution

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6
Q

Four functions of management

A

Planning organizing controlling leading

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7
Q

How do managers achieve their companies goals?

A

By using the companies resources in the most efficient and profitable manner

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8
Q

What is a technical skill?

A

Ability to perform job specific task tasks

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9
Q

What is a conceptual skill?

A

Ability to analyze and diagnose complex situations

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10
Q

What is a human skill?

A

Ability to work well with individuals or groups

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11
Q

Given an example of an autocratic leader

A

When a leader makes decisions on their own with the expectations that the employees will obey the order without complaining

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12
Q

Give an example of a laissez-faire leader

A

When a leader lets employees make decisions and solve problems and provide little direction

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13
Q

Give an example of a democratic leader

A

When a manager consult employees before making decision decisions and keeps them informed about things that impact them

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14
Q

What is employee turnover?

A

The rate at which employees leave a company for another job or two retire

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15
Q

What is the current minimum wage?

A

$17.20

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16
Q

How many hours must you work until you’re entitled to a 30 minute meal break?

A

Five hours

17
Q

After how many hours of work are you entitled to overtime pay

A

44 hours per week

18
Q

If your employer significantly changes the terms or conditions of employment, this could be consider

A

Constructive dismissal

19
Q

Explain the three hour rule

A

If an employer tells you to come in and work and you leave before three hours, you were entitled to three hours of pay

20
Q

What are the six factors of production?

A

Natural resources, raw materials, capital information labor, and management

21
Q

What are example examples of natural resources

A

Fishing and trapping mining agriculture, water, fuel, energy, logging, and forestry

22
Q

How can businesses improve productivity?

A

Training, capital investments investment in technology improved inventory systems