Bus Comm - Sheet4 Flashcards

1
Q

Define vebal vocal communication

A

communication through the spoken word

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2
Q

Define verbal nonvocal communication

A

words are involved but no speaking takes place

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3
Q

Define nonverbal vocal communication

A

groans, vocalizations

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4
Q

Define nonverbal nonvocal communication

A

involves only gestures and appearance

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5
Q

What does nonverbal communication convey

A

nonlinguistic messages

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6
Q

Define cues

A

isolated hints

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7
Q

Define kinesic slip

A

condradictory verbal and nonverbal messages

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8
Q

List types of cues

A

spatial and temporal, visual, vocal

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9
Q

List spatiall cues

A

personal space, interpersonal space, orientation

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10
Q

List Interpersonal spaces

A

intimate distance, personal distance, social distance, public distance

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11
Q

List types of interpersonal zones

A

close phase, far phase

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12
Q

Define high contnrast

A

touch more often sit stand closer more eye contact speak louder

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13
Q

Define Low contact

A

touch less often, maintain more distance, use lower voice

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14
Q

Define coculture

A

group having sufficient distinctive traits to distinguish it from other members of the same dominant culture

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15
Q

Dfeine orientation

A

angle of your body as you interact with another person

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16
Q

List types of orienattaion

A

conversation, cooperation, competition, coation

17
Q

Define chronemics

A

communicating through the time

18
Q

Define monochromic time

A

linear and segmented

19
Q

Define polychromic time

A

many things ar going on at once

20
Q

Define kinesics

A

study of body movements in the communication

21
Q

List visual cues

A

facial expression, oculesics, body movements, hand gestures, haptics, physical appearance and the use of objects

22
Q

Define oculesics

A

study of the role of eye behaviors such as eye contact, eye movements and pupil dilation in communicating

23
Q

Type of hand gestures

A

palm up, palmm down, palm crossed finger pojnted

24
Q

Define haptics

A

the study of how we use touch to communicate

25
Q

List types in regard to touch

A

touch involvement, touch avoidance

26
Q

List vocal cues

A

volume, rate and fluency, pitch, quality

27
Q

Define paralinguistic

A

something beyond or in addition to language itself

28
Q

List components of paralinguistics

A

voice qualities, vocalizations

29
Q

Define leakage

A

singals of deception