Bureaucracy

Question 1

what is Bureaucratic Authority

Answer 1

• rules formally recorded
• tasks divided and allocated on formal training
• authority strucutre is heirachial
• selection and promotion dictated by qualifications
• decisions are impersonal and without emotion

Question 2

WHat are the 3 key features of Bureaucratic Authority

Answer 2

1. relations are depersonalised, everything within rules
2. rules act as an ends rather than a means
3. moral decisions become technial, based on complaince rules

Question 3

What are some of the issues with Bureacurcay

Answer 3

• people dont question ends at all
• consider the Nazi Officials, only following orders
• we stop caring about and considering ethics, just go through the motions

Question 4

when can lying to consumers be good for businesses

Answer 4

Emotional Lbaour - consumers expect a certain level of service and sometimes meplpoyees need to put on a front in order to deliver this level of service

Question 5

what is a problem with having a long heirachy in business organisations

Answer 5

can create moral distance from the top to the bottom, this then numbs our moral impulses

Question 6

What are Du Gay’s( 2000 ) opinions on Bureaucracy

Answer 6

• Democraxy needs Bureaucracy to prevent people being treated different
• argues for seperation between executives who’re democratically voted for and administration that simply do their duty