Building Relationships Flashcards
1
Q
What makes relationships work?
A
The three Rs:
Resources
Respect
Rapport
2
Q
What matters to your ally?
A
What they spend their time doing?
How they are evaluated?
Main stressors?
3
Q
Resources to exchange
A
Task related
Position based
Relational
Personal
4
Q
How do you gain respect?
A
Timings. Don’t reach out when there is a problem, anticipate and react beforehand
5
Q
How to build rapport?
A
Vulnerability Confidentiality Reciprocity Specificity Authenticity
