Building and Training the Team Flashcards

1
Q

Match the stakeholder management tool characteristics to the tools they describe: Tool= stakeholder analysis matrix

  • track stakeholder information
  • reflects think like power and influence or influence and impact
  • should be updated regularly because stakeholder engagement can change
  • Used to categorize stakeholders by certain criteria
A
  • Reflects think like power and influence or influence and impact
  • Used to categorize stakeholders by certain criteria
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2
Q

Match the stakeholder management tool characteristics to the tools they describe: Tool= stakeholder register

  • track stakeholder information
  • reflects think like power and influence or influence and impact
  • should be updated regularly because stakeholder engagement can change
  • Used to categorize stakeholders by certain criteria
A
  • track stakeholder information

- should be updated regularly because stakeholder engagement can change

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3
Q

A RACI chart is a specific type of responsibility assignment matrix. What are the elements of the RACI chart?

  • responsible
  • consult
  • communicate
  • accountable
  • inform
  • assignment
A
  • responsible
  • consult
  • accountable
  • inform
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4
Q

Globally distributed teams are often contributing to the same project. What are some disadvantages of such virtual teams?

  • high travel and relocation expenses
  • difficulty in sharing experiences and knowledge
  • time zone barriers
  • obstacles in developing bonds between team members
  • talent is spread of multiple regions
  • miscommunications
A
  • difficulty in sharing experiences and knowledge
  • time zone barriers
  • obstacles in developing bonds between team members
  • miscommunications
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5
Q

Stakeholder engagement is critical in every phase of a project. What are some strategies used to effectively engage stakeholders?

  • conducting cross-functional workshops
  • involving them in creating a product vision
  • structuring communications with political awareness
  • establishing a process of dealing with difficult stakeholders
  • using a resource breakdown structure
  • identifying one phase where stakeholder engagement is important
A
  • conducting cross-functional workshops
  • involving them in creating a product vision
  • structuring communications with political awareness
  • establishing a process of dealing with difficult stakeholders
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6
Q

The resource management plan is one of the first plans built during project planning. What are some of the resource planning documents the team would produce?

  • project staff assignments
  • resource breakdown structure
  • team performance assessments
  • resource calendar
  • organization chart
  • work breakdown structure
A
  • project staff assignments
  • resource breakdown structure
  • team performance assessments
  • resource calendar
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7
Q

In Agile projects, there is increased visibility into the project. What are the different factors that help engage customers in Agile projects?

  • maintaining a shared product vision
  • using collaborative leadership styles
  • using cadence-based communication
  • demonstrating progress and eliciting feedback
  • not allowing changes in project scope
  • inviting all stakeholders in retrospective
A
  • maintaining a shared product vision
  • using collaborative leadership styles
  • using cadence-based communication
  • demonstrating progress and eliciting feedback
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8
Q

The characteristics of a project manager’s role vary based on the type of organization. Match each characteristic with the organization type it depicts. Organizational type = functional

  • the project manager’s authority is very low
  • the role is part-time
  • resource availability is high
  • the project manager is in control of the budget
  • the project administrative staff is full-time
A
  • the project manager’s authority is very low

- the role is part-time

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9
Q

The characteristics of a project manager’s role vary based on the type of organization. Match each characteristic with the organization type it depicts. Organizational type = Projectized

  • the project manager’s authority is very low
  • the role is part-time
  • resource availability is high
  • the project manager is in control of the budget
  • the project administrative staff is full-time
A

resource availability is high

  • the project manager is in control of the budget
  • the project administrative staff is full-time
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10
Q

The project charter is a key project document and has vital information about the project. What are the contents of the project charter?

  • Project Manager’s name
  • detailed work breakdown structure
  • business need
  • high-level schedule and budget
  • authorization for project work to begin
  • responsibility assignment matrix
A
  • Project Manager’s name
  • business need
  • high-level schedule and budget
  • authorization for project work to begin
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11
Q

Building a project team and staffing all the project activities requires estimation of what resources are needed. What are the characteristics of resource estimation?

  • it estimates both people and physical resources
  • it helps in analyzing what resources the project can afford
  • it helps in developing a realistic project schedule
  • its focus is on the type and quantity of resources, but not on skills needed
  • it only uses expert judgement as a technique for estimation
  • it assists in determining the project cost
A
  • it estimates both people and physical resources
  • it helps in analyzing what resources the project can afford
  • it helps in developing a realistic project schedule
  • it assists in determining the project cost
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12
Q

Identify strategies for effectively engaging stakeholders.

  • ignore difficult people
  • explain the importance of their feedback for project success
  • involve them in creating the product vision
  • conduct cross-functional workshops
  • get buy-in and support from senior management
  • identify one phase where stakeholder engagement is critical
A
  • explain the importance of their feedback for project success
  • involve them in creating the product vision
  • conduct cross-functional workshops
  • get buy-in and support from senior management
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13
Q

Identify the resource planning documents.

  • organization charts
  • project staff assignments
  • team performance assessments
  • delivery breakdown structure
  • resource calendars
  • resource breakdown structure
A
  • project staff assignments
  • team performance assessments
  • resource calendars
  • resource breakdown structure
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14
Q

What are some qualities of the resource breakdown structure?

  • its lowest level is work package
  • it is visually simple
  • it helps in reporting on resource utilization
  • it excludes materials, equipment, and supplies
  • it breaks resources into categories
A
  • it is visually simple
  • it helps in reporting on resource utilization
  • it breaks resources into categories
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15
Q

Which approaches are used in Agile projects to engage stakeholders?

  • maintaining a shared product vision
  • using a top-down approach in communication
  • inviting stakeholders in retrospective
  • obtaining continuous feedback
  • demonstrating progress through short iterations
  • welcoming changes in product development
A
  • maintaining a shared product vision
  • obtaining continuous feedback
  • demonstrating progress through short iterations
  • welcoming changes in product development
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16
Q

What possible disadvantages of virtual teams do leaders need to manage?

  • high travel and relocation expenses
  • difficulty in sharing experiences and knowledge
  • talent being spread over multiple regions
  • miscommunication
  • challenges in performance monitoring
  • obstacles in developing bonds between team members
A
  • difficulty in sharing experiences and knowledge
  • miscommunication
  • challenges in performance monitoring
  • obstacles in developing bonds between team members
17
Q

Match each characteristic to the stakeholder management tool - Stakeholder Register

  • is used to track stakeholder information
  • is a living document that must be updated continually
  • is used to categorize stakeholders by certain criteria
  • can reflect things like power and influence or influence and impact
A
  • is used to track stakeholder information

- is a living document that must be updated continually

18
Q

Match each characteristic to the stakeholder management tool - Stakeholder Analysis

  • is used to track stakeholder information
  • is a living document that must be updated continually
  • is used to categorize stakeholders by certain criteria
  • can reflect things like power and influence or influence and impact
A
  • is used to categorize stakeholders by certain criteria

- can reflect things like power and influence or influence and impact

19
Q

Which key factors are outlined in the team charter?

  • process for decision-making
  • tools to be used
  • project schedule
  • shared values
  • authorization to begin work
  • guidelines for communication
A
  • process for decision-making
  • tools to be used
  • shared values
  • guidelines for communication
20
Q

Identify the elements of the RACI model.

  • consult
  • inform
  • request
  • responsible
  • communicate
  • accountable
A
  • consult
  • inform
  • responsible
  • accountable
21
Q

Identify elements of the staffing management plan.

  • outsourcing needs
  • training needs
  • resource skills
  • resource availability
  • people risks
  • work package cost estimates
A
  • outsourcing needs
  • training needs
  • resource skills
  • resource availability