BPA a Flashcards

1
Q

is a structured social system consisting of groups and individuals working together
to meet some agreed upon objectives

A

Organization

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2
Q

is the study and application of knowledge and theories about how
people as individuals and as groups act within an organization.

A

Organizational Behaviour

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3
Q

identifies the reasons for the company’s existence

A

Mission statement

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4
Q

states what the company wants to become and sets the direction where the company is
going.

A

vision

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5
Q

explains the structure of the organization how it
interacts with the dynamic forces in the environment

A

Organizational environment continuum

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6
Q

consists of behaviours and traits of individuals who can manage the organization

A

Leadership

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7
Q

links the organization to its employees and top the environment where it
operates

A

Communication

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8
Q

provides techniques on how to arrive at good decisions

A

Decision making

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9
Q

implements the concepts of change, how it is handled and how it
improves organizational performance

A

Organizational Change

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10
Q

is the accomplishment of the intended result of purpose.

A

Effectiveness

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11
Q

is the result of outputs to inputs.

A

Efficiency

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12
Q

involves meeting customer needs and expectations

A

Quality

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13
Q

reflects the relationship between inputs and outputs’

A

Productivity

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14
Q

is the ability to increase organizational capacity by dealing effectively with
environmental demands

A

Development

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15
Q

is the ability of the organization to respond to internal and external changes

A

Adaptiveness

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16
Q

assumes the organizations exist for a purpose

A

Goal Approach

17
Q

emphasizes that managers must deal with the internal and
external aspects of the organization

A

System’s Theory Approach

18
Q

the Father of Scientific Management

A

Frederick Winston Taylor

19
Q

founded the human relations theory

A

Elton Mayo

20
Q

14 Principles of management

A

Henri Fayol

21
Q

French Industrialist who proposed the organizational
structure, bureaucracy

A

Max Weber

22
Q

OB as social science

A

Late 2oth century

23
Q

The information and Technology

A

OB Today