Body Flashcards

1
Q

The body’s behavior is just as reliable as the face. We spend less time in conversation looking at the _____.

A

Body

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2
Q

What are the two exceptions to the rule that you should ignore arm blocking behavior?

A
  1. When the palms are in contact with the body, this is a self-hug. It is a reassuring/pacifying behavior that can indicate a need for reassurance or insecurity. This behavior is not arm crossing.
  2. If the person is making fists instead of merely crossing their arms, this is significant. It can indicate anger, restraint, or serious disagreement.
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3
Q

In arm crossing, relaxed fingers show us that this person is generally ________, and that the behavior is simply an extension of that. If the fingers are curled and dig into the arm, you are seeing ________, _______ or ___________.

A

relaxed
discomfort, stress or disagreement

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4
Q

In all of behavior analysis, we are watching for ______ and ________, not ______ images.

A

Changes and movement, not still images

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5
Q

Men and women will perform different actions that qualify as genital protection. Men will perform a behavior known as the ‘Fig Leaf,’ women will perform something called a ‘single arm wrap.’ Both of these behaviors communicate the same internal feelings:

A

Vulnerable, threatened, or insecure

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6
Q

When observing genital protection, you could be seeing _________, ___________, or the feeling of being _________.

A

vulnerability, insecurity, or the feeling of being threatened.

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7
Q

The single arm wrap in women means the same as _____ _______ in men

A

Fig leaf / Genital Covering
Arm folds over lower abdomen and gently grasps the forearm

Signals vulnerability, insecurity or feelings of being threatened.

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8
Q

Typically, the further a body part is from the head, the harder it is to control during ____ and ___________

A

stress and elatedness

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9
Q

Digital extension is a small movement ____________________

A

of the fingers away from the palm, the fingers are moving from a curled position to a less curled position. They are relaxing.

This behavior reveals comfort, agreement, relaxation and focus

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10
Q

Digital extension reveals ______, _______, _________, and __________

A

comfort, agreement, relaxation and focus

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11
Q

Digital flexion can illustrate ______, _______, ________, _______, and even _______

A

disagreement, doubt, anger, stress and even fear

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12
Q

Digital flexion is the opposite of digital extension. The fingers _______________.

A

Curl inward toward the palm. It is a gradual, subtle behavior that can involve minimal movement of the fingers.

Context is crucial, the meaning is unknown until you’re able to understand the cause.

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13
Q

_______ typically serves no purpose but can alert us to a few possibilities of its meaning

A

Fidgeting

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14
Q

A good rule of thumb from body language expert Joe Navarro is that ‘all repetitive behavior is self-_______.’

A

self-soothing

Fidgeting occurs when we have increased adrenaline or when our brain is under-stimulated (bored) and is attempting to keep our mind active.

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15
Q

________ is not a behavior that I would recommend you pay close attention to, but it is worth noting when you see it.

A

Fidgeting

It’s likely either excitement or boredom but it could be neither

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16
Q

Our _____ tell a story of intent. If you approach a group of people who are talking, you’ll notice the ____ pointing toward the person in the group who has the most attention.

A

Feet

This will typically either be the leader of that group or someone who is most socially connected to them all.

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17
Q

In any conversation, make an occasional note of which direction the feet are pointed. If the feet move from pointing at you to pointing at an exit, this might indicate _____________________

A

a desire to leave the conversation

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18
Q

Feet broadcast _____ and ______

A

intent and focus

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19
Q

When speaking to multiple people, note where the feet are pointed as well. If you’re talking to two people, and one of them generally point to the other person, you’ve probably identified the ____-_____ in the group.

A

decision-maker

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20
Q

_____ will be the first part of the body to display fidgeting, although we are less likely to observe it if we’re making eye contact or seated at a table.

A

Feet

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21
Q

People who speak with exposed _____ just above waist level and expose their ______ are more likely to be trusted by others.

A

palms / abdomen

22
Q

If someone places their hands behind their back, it doesn’t mean much more than they ____ _____ _________.

A

don’t feel threatened

They are showing us they have no need to protect the abdomen whatsoever

23
Q

There is one exception to hands behind the back meaning that they don’t feel threatened, that they feel just fine. If the person has their arms behind their back and one hand clasping the arm behind the back, this is indicative of self-________

A

restraint

may mean anger or fear that they will do something

24
Q

Seeing which pocket someone carries their wallet in is a way to determine ___________.

A

Handedness (Left/Right)

Simply watching them write something is another

25
Q

When a person experiences strong disagreement with you, their dominant _______ will move backward just like the foot does before a fight occurs

A

Shoulder

26
Q

If you were to get into a fightiia w as s5sng stance or about to hit a punching bag, your _______ _____ would draw backward to prepare your body for action.

Especially when someone is attempting to conceal their intent to attack, this _______ ___ movement is very subtle, sometimes moving only a few inches backwards.

A

dominant foot
backward leg movementt

27
Q

If you’re seated, imagine the person across from you pulling their dominant shoulder away from you. Most of the time, it will be a very subtle movement, only an inch or two backward. But this behavior is a reliable indicator that the person is experiencing strong ____ _______ reaction to something in the conversation

A

strong negative

28
Q

When you identify that someone is left or right-handed, place an imaginary red circle in front of that shoulder. It only takes a second to do this. Now that you’ve done this, even if the circle vanishes, your brain is still primed to watch for movement in that area of the person’s body. If you see the shoulder move away from you, _________________________.

A

you will be able to see it a lot easier.

29
Q

Anytime people are fully relaxed, they will breathe in their ______________

A

abdomens

Babies breathe in their abdomens while sleeping.

30
Q

Most of us, especially in new social situations, will breathe into our _____ area.

A

Chest

Chest breathing can indicate someone is in disagreement, but this behavior can be the default behavior of people as well.

31
Q

What is important about identifying breathing location early in the conversation is that it enables us to identify when it ________ to a _______ ____

A

changes to a different area

32
Q

If I see someone breathing into their chests in an interrogation room and notice a shift to abdominal breathing, this _______________________

A

becomes a good data point

33
Q

If I’m speaking with someone who is relaxed and breathing into their abdomen, that’s great. But if I see a shift in breathing location and they suddenly start breathing into their ______, this can indicate something is off

A

chest

34
Q

If you’re looking at someone’s face, you’ll be able to tell if their chest is rising and falling. If their chest isn’t rising and falling, you can assume they are breathing into their ________

A

abdomen

signals relaxation

35
Q

Breathing location is important, but only when we see a _______

A

change

36
Q

When we shrug our shoulders, it can indicate either _________, an ________, or a lack of ___________.

A

Submission, an apology, or a lack of information.

37
Q

When both shoulders go up, our body communicates that we are ______

A

sorry (or fearful)

Our shoulders also come up when we are fearful. With our fear of large cats still in us from long ago, our shoulders raise to protect the neck. All fear behaviors will protect arteries and blood vessels in some way.

38
Q

Shoulder shrugs also serve to make us smaller and can reveal someone’s fear of _______ or ________

A

situations or people

Does the victim show raised shoulders in the presence of an abuser?

39
Q

Shoulder shrugging is also a way to show deference to _______ ________

A

authority figures

Subordinates may approach a boss with shoulders raised, or a child who wants something from their parents may do this to show deference as well

40
Q

People with anxiety will carry their ______ high most of the time until they fully relax. When you see ________ dipping or relaxing, this is a wonderful sign that you’ve made someone comfortable and accepting.

A

Shoulders

In general, people who are experiencing fear of any kind will raise their shoulders

41
Q

In conversations, look for this behavior. Not only will the raising of shoulders show you when the person is feeling fearful or uncertain, it will also expose all the conversational topics and discussion points they are _____ ___ and ________ __.

A

comfortable with and interested in

42
Q

This behavior displays a lack of confidence in what’s being said

A

Single-sided shrug

The single-sided shrug occurs when someone quickly raises one shoulder. This differs from the general shoulder shrug in that it communicates a whole different message. This behavior displays a lack of confidence in what’s being said.

It doesn’t always imply that someone is lying, but it can certainly show where someone has little faith in the statement they are making.

Imagine asking a friend how they like their new job. As they say, ‘It’s great!’ one-shoulder spikes up. We know they don’t fully believe in the accuracy of their statement.

43
Q

We place objects between ourselves and others when we feel a need to ____, ______, or ________ ourselves from the conversation or the person.

A

distance, conceal, or protect ourselves

44
Q

Someone buttoning their jacket suddenly during a meeting could be a _______ behavior. A woman pulling a shirt closed as she speaks to someone can be a _________ gesture. Even something as small as placing a phone between you and the other person can be a _________

A

barrier

It’s important if we’re communicating to eliminate these as much as possible on our end. Unbutton the jacket, move that water glass, loosen the tie, and scoot that notepad a little to the side.

45
Q

Our removal of barriers, even our own arms, can show __________ and ________, allowing the other person’s subconscious to process the information we give them with _________ and more ______

A

transparency and honesty
openness and more trust

46
Q

What are the two things to cover regarding barrier behaviors in people we speak to?

A

Identification
Removal

Identification
a. As accurately as you can, identify the things taking place that have caused discomfort. If you see the placement of a barrier, ask yourself, ‘What were we just speaking about before this took place?’
b. You may need to backtrack in the conversation and address the issue, or simply decide not to mention it again.

Removal
a. If you see a barrier placed, try to get them to remove it. For instance, if I observe someone placing a glass between them and me on a table, I may decide to show them something on my phone, making them have to move the glass to the side.

47
Q

We touch our ______ while we express something we feel emotionally sincere about.

A

chest

This behavior can indicate someone feels strongly about an issue or topic, and this knowledge can help you steer the conversation.
If you see this behavior suddenly in the conversation, make note of the topic of discussion

48
Q

Any behavior that has the intention of improving physical appearance is considered hygienic. These behaviors include:

A

Lip-licking
Adjusting hair
Picking lint from clothing
Adjusting to a more upright posture
Smoothing wrinkles on clothing
Adjusting clothing (such as a jacket or tie)

These behaviors can reveal a lot, depending on the context of the situation

49
Q

In interrogation, ________ __________ will most often be seen before someone begins to speak. In the subconscious, this is designed to improve physical appearance and help you believe the story they are telling.

A

hygienic behaviors

Lip-licking
Adjusting Hair
Picking lint from clothing
Adjusting to a more upright posture
Smoothing wrinkles on clothing
Adjusting clothing

50
Q

In sales conversations, _________ _________ can reveal the moments someone is becoming excited about the product’s potential uses or offer they are hearing about. This can also show us when someone is preparing to discuss something they are proud of, such as an accomplishment or achievement.

A

hygienic behaviors

Lip-licking
Adjusting Hair
Picking lint from clothing
Adjusting to a more upright posture
Smoothing wrinkles on clothing
Adjusting clothing

51
Q

In regular conversations, however, this hygienic behavior can indicate _______ _________ and interest. Not all of it is romantic, though. People do this regularly in conversations with people they have just met and people they admire.

Unless you’re an interrogator, or you’re speaking to someone who may be deceptive, this is usually a good sign.

A

arousal, attraction, and interest

hygienic behaviors

Lip-licking
Adjusting Hair
Picking lint from clothing
Adjusting to a more upright posture
Smoothing wrinkles on clothing
Adjusting clothing