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Biz Office Technology > Biz Document & Technology > Flashcards

Biz Document & Technology Flashcards

1
Q

Which of the following is NOT one of the 4 steps to document creation?

A

Discussion

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2
Q

Which type of messages should be written using the direct approach?

A

Positive messages

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3
Q

Positive messages are thoughtful messages intended to generate bad feelings.

A

False

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4
Q

Which of the following is NOT a component of standard block format?

A

Website

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5
Q

Which of the following is NOT an example of graphics which can be used in a written document?

A

Photographs

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6
Q

Which of the following networks uses 2 or more LANs?

A

Wide area networks

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7
Q

Which of the following is NOT one of the log-in tips mentioned in the segment?

A

Have your password be our pet’s name

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8
Q

What is the process of solving or determining a problem to a technology issue?

A

troubleshooting

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9
Q

Which of the following helps businesses operate more efficiently and effectively?

A

Technology in business

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10
Q

How far should the computer monitor be placed from the eyes?

A

18 to 24 inches

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11
Q

Negative messages should use positive words rather than negative words.

A

True

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12
Q

Persuasive messages are designed to make the reader consider all possibilities through a complex thought process.

A

False

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13
Q

Memorandum format is used for which types of communication?

A

Intra-office communication

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14
Q

The presentation suggest always focusing writing on which of the following?

A

The receiver

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15
Q

Which margins can be increased for short letters?

A

Side margins

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16
Q

According to the presentation, at what angle should a chair be positioned?

A

Between a 100 and 110 degree angle

17
Q

Which of the following deals with designing and arranging equipment so people can use technology easily and safely?

A

Ergonomic techniques

18
Q

Which of the following situations was NOT mentioned in the presentation for identifying a problem and directing a person to find the resolution?

A

Broken screen

19
Q

School computer lab or business is an example of which of the following?

A

Local area network

20
Q

Phone systems, fax machines and e-mail are a few examples of which of the following?

A

Wireless communication

Biz Office Technology (12 decks)

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