Biz Document & Technology Flashcards
Which of the following is NOT one of the 4 steps to document creation?
Discussion
Which type of messages should be written using the direct approach?
Positive messages
Positive messages are thoughtful messages intended to generate bad feelings.
False
Which of the following is NOT a component of standard block format?
Website
Which of the following is NOT an example of graphics which can be used in a written document?
Photographs
Which of the following networks uses 2 or more LANs?
Wide area networks
Which of the following is NOT one of the log-in tips mentioned in the segment?
Have your password be our pet’s name
What is the process of solving or determining a problem to a technology issue?
troubleshooting
Which of the following helps businesses operate more efficiently and effectively?
Technology in business
How far should the computer monitor be placed from the eyes?
18 to 24 inches
Negative messages should use positive words rather than negative words.
True
Persuasive messages are designed to make the reader consider all possibilities through a complex thought process.
False
Memorandum format is used for which types of communication?
Intra-office communication
The presentation suggest always focusing writing on which of the following?
The receiver
Which margins can be increased for short letters?
Side margins
According to the presentation, at what angle should a chair be positioned?
Between a 100 and 110 degree angle
Which of the following deals with designing and arranging equipment so people can use technology easily and safely?
Ergonomic techniques
Which of the following situations was NOT mentioned in the presentation for identifying a problem and directing a person to find the resolution?
Broken screen
School computer lab or business is an example of which of the following?
Local area network
Phone systems, fax machines and e-mail are a few examples of which of the following?
Wireless communication
