Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

BIM > BIM 5 > Flashcards

BIM 5 Flashcards

1
Q

A technical perspective of an organization?

A

it is a formal social structure with internal rules that processes resources from environment to produce outputs.
Its about using IT to focus on how inputs are combined to create outputs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Behavioral perspective of organization

A

an organization is the collection of rights/responsibilities of responsibilities, but also the feelings/behavior of people.
We need to consider the changes information systems have on the behavioral element

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

4 major functions of a business?

A
  1. marketing/sales
  2. accounting/finance
  3. manufacturing/production
  4. HR
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are business processes?

A

the steps and tasks that describe how work is organized. It is a collection of routines.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the firm hierarchies?

A
  1. senior management
  2. middle management
  3. operational management
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Describe the business environment, broad and close

A
  1. broad environment
    technology, international change, politics, economy
  2. close
    stakeholders, suppliers, customers, competitors, regulations
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Why do firms invest in information systems?

A
  1. operational excellence
  2. ESG goals
  3. survival
  4. develop new products
  5. improve supplier and customer relations
  6. improve decision making
  7. achieve competitive advantage
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what are the different systems for management goals?

A
  1. TPS - transaction processing system. monitors every process/transaction made. serves operational managers
  2. MIS - management information system. summarizes the TPS data and creates a report for middle managers to use.
  3. DSS - decision support system. for middle managers with non-routine decisions
  4. ESS - Executive support system, for senior executives to make non-routine deciisons
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is social business

A

the use of social networking to engage employees/customers and deepen interaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are 2 most important of social businesses?

A

Conversations - the goal is for firms to strengthen bond
information transparency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are requirements for collaboration?

A
  1. collaboration capacity.
  2. collaboration technology
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the collaboration and social tool matrix?

A

this matrix takes into account of time and place.
1. Face-to-face interaction - this is used for when time is same and place is same
2. Remote interaction - this is for when time is same but place is different
3. continuous tasks - used for when time is different and place is same. meeting rooms and displays are used
4. communication + coordination for when place and time is different. emails, bulletins are used.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the transaction costs theory?

A

IT lowers market transaction costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the agency cost theory?

A

IT reduces agency costs through less supervision costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How does reduction in agency and transaction cost affect firm size?

A

firm sizes are expected to shrink with more investment in IT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are the potential resistance to innovation in IS?

A
  1. nature of innovation
  2. structure of an organization
  3. culture of an organization
  4. tasks affected by innovation
17
Q

what is the conversion funnel

A

AIDA
Awareness - reach
Interest - make buyer interested
Desire - make your buyer want
Action - allow your buyer to buy

18
Q

What are enterprise applciations?

A

Systems that span all functional areas and coordinate business processes

19
Q

what are the 4 major types of enterprise applications?

A
  1. enterprise systems
    used to integrate business processes into a single software system
  2. supply chain management (SCM)
    helps manage relationships with their suppliers.
  3. Consumer relaitonship management system (CRM)
    helps manage relationships with their customers
  4. Knowledge management systems (KMS)
    Some firms perform better than others because they have better knowledge on production of products
20
Q

how can IS be used for low-cost leadersihp?

A

use IS to acheive lowest operations cost and prices
Use efficient customer response system which links consumer behavior to production

21
Q

how can IS be used for differentiation?

A

create new products or enhave customer convenience using existing products.
Use mass customization

22
Q

how can IS be used for focus?

A

use IS to enable a specific market focus and serve narrow market. PRoduce data for finely tuned sales

23
Q

How does IS impact 5 competitive forces?

A
  1. substitutes
    enables new substitutes to emerge
  2. consumer bargaining pwoer
    shifts bargaining power to customers due to global price and product info
  3. supplier bargaining power
    tends to raise bargaining power over suppliers in procuring products
  4. threat of new entrants
    reduces barriers to entry and is easier
  5. rivalry
    widens geographic market, increasing competitors and reducing differences among comptetitors.
24
Q

what is the value chain model

A

highlights the specific activities in business where competitive strategies can be best applied

25
Q

what are primary activities in the value chain model?

A
  1. inbound logistics
  2. operations
  3. outbound logistics
  4. sales and market
  5. service
26
Q

what are value webs

A

a collection of independent firms that use information technology to coordinate value chains . synchronizes value chains

27
Q

What is a disruptive technology?

A

technology thar results in business innovation and changes business landscape

28
Q

4 main ways of organizing businesses internaitonally

A
  1. Domestic exporter
    has high centralization in home country and exports
  2. Multinational
    Strategizes out of home base while decentralizing other strategies in other countries
  3. Franchiser
    products are created in home country but rely on foreign personnel for further aspect
  4. transnational
    has no single national headquarters but many regional headquarters
29
Q

4 types of system configurations of global businesses

A
  1. Centralized systems
    where system develpment and operation occur at domestic home base
  2. duplicated system
    development occurs at home base but operations are handed over to autonomous units
  3. decentralized systems
    those in which each foreign unit designs its own solutions
  4. networked system
    system development and operation occur in integrated fashion
30
Q

Describe the systems the ways of organizing businesses are internationally

A
  1. Franchiser
    Duplicated
  2. Multinational
    Decentralized
  3. Transnational
    Networked
  4. domestic transporter
    Centralized

BIM (8 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions