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2nd Semester > BES > Flashcards

BES Flashcards

Aralin BES obviously

1
Q

is chiefly concerned with planning, organizing, and supervising in the contexts of production, manufacturing, or the provision of services.

A

Operations Management

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2
Q

focuses on carefully managing the processes to produce and distribute products and services. A great deal of focus is on efficiency and effectiveness of processes

A

Operations Management

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3
Q

it is delivery-focused, ensuring that an organization successfully turns inputs to outputs in an efficient manner.

A

Operations Management

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4
Q

often includes substantial measurement and analysis of internal processes

A

Operations Management

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5
Q

is an organized collection of parts that are highly integrated to accomplish an overall goal.

A

System

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6
Q

has various inputs, which go through certain processes to produce certain outputs, which together, accomplish the overall desired goal.

A

System

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7
Q

Operations management(9)

A

Planning, Resources, Overseeing, Designing, Input Output, Strategy, Production, Control, Requirements

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8
Q

Skills for operations management

A

Recruitment and talent acquisition skills, Performance management skills, strong grip over all HR operations and procedures, Familiarity with state employment laws, Excellent relationship building skills, Proficiency in human resources payroll and information system

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9
Q

What an operations manager includes

A

Inputs, Processes, Outputs, and Outcomes

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10
Q

refer to expertise, best practices, funding, equipment, facilities and technologies, as well as the customer’s feedback and the overall organization’s strategic priorities

A

Inputs

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11
Q

refers to planning (capacity, product and service design, production, facilities jobs, inventory, quality control, etc.) and managing productivity to produce high-quality products and services

A

Processes

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12
Q

refers to high quality products and services

A

Outputs

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13
Q

refers to very satisfied customers

A

Outcomes

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14
Q

flowchart of operations management

A

Inputs-> Operations-> Outputs

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15
Q

Capital, Raw Materials, Machinery, and Workers

A

Inputs

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16
Q

Inventory, Supply Chain, Capacity strategy, Quality control, Process strategy, and Geography

A

Operations

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17
Q

Finished Goods, Packaging, Warehouse and Storage, Distribution, and Services

A

Outputs

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18
Q

Product designs, Process designs, Plant layouts, Material handling, Material Management, Maintenance, Quality Control, Production plan and control

A

functions of Operation Management

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19
Q

Operations Management Phases

A

Phase 1: Planning Operations Systems, Phase 2: Planning Operations, Inventory, and Quality Control, and Phase 3: Managing productivity

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20
Q

the planning of products and services (the outputs from the system)

A

Product/Service Planning

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21
Q

why product/service planning includes market research (5)

A

(1) to clarify needs and wants and to know how those might be met (2)clarify how the new products and services should best be provided to the target market (3) identify competitors and collaborators (4) suggest pricing (5) suggest how to advertise and promote

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22
Q

Phase 1: Planning Operations Systems, what does it include?

A

Product/Service planning

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23
Q

Phase 2: Planning Operations, Inventory, and Quality Control, what does it include?

A

Production and Scheduling, and Production Planning

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24
Q

this is the processes part in the operations system where inputs are transformed into the desired product or example

A

Production Planning

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25
Q

considerations in productions planning

A

(1) technology for speeding up production (2) best practices suggested by experts about the product or service (3) product compenents: purchasable as-is or off-the-shelf? (4) components needed to produce the product or service (5) costs associated with developing the product or service (6) estimated demands of customers (it drives the scheduling of production activities)

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26
Q

the ratio of the output to the input of the system

A

productivity

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27
Q

one of the most common measures of productivity

A

output per hour

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28
Q

ways to measure productivity

A

Time motion study and Work sampling

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29
Q

this is generally made with a stopwatch, either on the spot or by analyzing a videotape for the job

A

time and motion study

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30
Q

the job or task to be studied is separated into measurable parts or elements, and each element is individually timed

A

time and motion study

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31
Q

this involved observing a portion or sample of the work activity

A

work sampling

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32
Q

sells goods, also known as merchandise

A

merchandising business

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33
Q

the promotion of goods and/or services that are available for retail sale

A

merchandising

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34
Q

includes the determination of quantities, setting prices for goods and services, creating display designs, developing marketing strategies, and establishing discounts or coupons

A

merchandising

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35
Q

may refer to retail sales itself: the provision of goods to end-user consumers

A

Merchandising

36
Q

purchasing new materials and labor for producing goods

A

Production Costs

37
Q

must buy the goods and then mark up the merchandise before they sell it

A

merchandising businesses that purchase finished goods

38
Q

the practice of promoting a product or brand through the use of advertising, promotions, and other marketing techniques

A

Merchandising

39
Q

it is a key component of any retail business and is used to increase sales and create brand recognition

A

Merchandising

40
Q

are responsible for everything that happens to a product from the moment it is delivered to the store to the moment a shopper picks it up off the shelf

A

Merchandisers

41
Q

They monitor product appearance and supply in various stores throughout their designated geographic area

A

Merchandisers

42
Q

merchandising strategies(10)

A

Product display, Store design, Free product samples, Discounts and coupons, Points-of-sale, Competitive pricing, Special offers, Personal Selling, On-the-spot demonstrations, and Creativity and innovation

43
Q

merchandising types

A

Product Merchandising, Retail merchandising, Digital/E-commerce/Online Merchandising, Visual Merchandising, and Omnichannel Merchandising

44
Q

the practice of intentional promotion, displaying, and selling of products in your store

A

Product Merchandising

45
Q

a big part of this is visual merchandising, the process of creating a planogram, designing, and displaying products to highlight their features and benefits

A

Product merchandising

46
Q

is the combination of strategies a business takes to encourage customers to purchase items in a retail store. This can include all promotion and marketing activities from the initial planning stage to the execution stage. Some large stores hire retail merchandisers to create these plans

A

Retail merchandising

47
Q

refers to a variety of strategies designed to market

A

Digital merchandising

48
Q

is both a science and an art. Its goal is to boost sales, by connecting shoppers with the right products

A

E-commerce merchandising

49
Q

the most important function of this is to guide users through their customer journeys

A

E-commerce merchandising

50
Q

is the strategic placement and order of products, collections, and promotions on your site to increase sales. It not only makes shoppers interested in exploring and purchasing your items but also ensures that they discover the right products at the right time

A

Online merchandising

51
Q

is a marketing practice that uses floor plans, color, lighting, displays, technology, and other elements to attract customer attention

A

Visual merchandising

52
Q

its ultimate purpose is to use the retail space to generate more sales. A visual merchandiser is the person behind the magic

A

Visual Merchandising

53
Q

means creating a consistent shopping experience across every customer touchpoint, including brick-and-mortar, e-commerce, and third-party marketplaces

A

Omnichannel merchandising

54
Q

its approach to promoting retail goods is centered around the customer rather than the product

A

omnichannel merchandising

55
Q

Process of Merchandise management (HUH)

A

Business strategy->Merchandise Strategy-> Merchandise planning (product, price, range, assortment, space)-> sourcing (make or buy, vendor identification, negotiation, placing the order)-> allocation of merchandise to the stores-> performance monitoring and evaluation

involved from merchandise strategy to last:
1. store (format) strategy - top
2. store operations strategy- bottom

56
Q

devising merchandise plans

A

1.innovativeness
2. assortment
3. brands
4. timing
5. allocation
6. forecasts

57
Q

examines relationships among entities, such as persons, organizations, or documents.

A

Network analysis

58
Q

is useful in many living application tasks. It helps us in deep understanding the structure of a relationship in social networks, a structure or process of change in natural phenomenon, or even the analysis of biological systems of organisms.

A

Network Analysis

59
Q

The two types of analysis are _____ ________ and ____ ________. The most common and commonly used approaches for network analysis are these two.

A

nodal analysis and mesh analysis

60
Q

In electric circuits analysis, It is a method of determining the voltage between “nodes” in an electrical circuit in terms of the branch currents.

A

nodal analysis, node-voltage analysis, or the branch current method

61
Q

The method in which the current flowing through a planar circuit is calculated.

A

Mesh analysis

62
Q

is defined as the circuits that are drawn on the plane surface in which there are no wires crossing each other.

A

A planar circuit

63
Q

Create contagious support

A

Energizers

64
Q

Link sub-groups

A

Brokers

65
Q

Leverage the network

A

Connectors

66
Q

Nurture productive conflict

A

Challengers

67
Q

Network analysis workflow

A

Step 1: Configuring the Network Analyst environment.
Step 2: Adding a network dataset to ArcMap.
Step 3: Creating the network analysis layer.
Step 4: Adding network analysis objects.
Step 5: Setting network analysis layer properties.
Step 6: Performing the analysis and displaying the results.

68
Q

Ung 6 na circle thingies

A

A. Centralized
B. Dense, not centralized
C. Fragmented
D. Closure
E. Ties between actors with different attributes
F. Two types of ties

69
Q

alam mo parang may 6 elements tapos meron sa gitna na siya ung pinakamalakas HAHAHAHAHAHAHHA

A

Centralized

70
Q

Hexagon pero nastroke sa bottom right haha

A

Dense, not centralized

71
Q

Diamond na may hati sa gitna

A

Fragmented

72
Q

Triangle na nakatilt to the right HAHAHAHAHAH

A

Closure

73
Q

mukha ni Baymax tapos white ung left circle tapos blue ung left HAHAHAHAHA

A

Ties between actors with different attributes

74
Q

Triangle na may dislike at friendship cge

A

Two types of ties

75
Q

measures the extent to which the ties of a given network are concentrated on a single actor or group of actors.

A

Centralization

76
Q

refers to a measure of the prevalence of dyadic linkage or direct tie within a social network.

A

network density

77
Q

is the proportion of pairs of nodes that cannot reach each other.

A

Fragmentation

78
Q

A measure of the completeness of relational triads. An individual’s assumption of network closure (i.e. that their friends are also friends) is called transitivity.

A

Network Closure:

79
Q

is an outcome of the individual or situational trait of Need for Cognitive Closure.

A

Transitivity

80
Q

refers to a general sense of closeness with another person: Strong ties: the stronger links, corresponding to friends, dependable sources of social or emotional support; Weak ties: the weaker links, corresponding to acquaintances.

A

Tie strength

81
Q

are viewed in terms of nodes and ties. There can be many kinds of ties between the nodes.

A

social relationships

82
Q

are the individual actors within the networks, and

A

Nodes

83
Q

are the relationships between the actors.

A

ties

84
Q

The ability to identify different types of media, understand the messages and the fuctions they present, and combine different content forms such as text, audio, images, animations, or video into a single presentation.

A

multimedia literacy

85
Q

a powerful lean manufacturing tool with the potential to improve productivity and profitability

A

5S system

86
Q

The 5 pillars and their Japanese names

A

Sort (Seiri),
Set in Order (Seiton), Shine (Seiso), Standardize (Seiketsu),
and Sustain (Shitsuke)

2nd Semester (6 decks)

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