Be A Leader: How To Change People Without Giving Offence Or Arousing Resentment Flashcards
1
Q
(CPWGOOAR) Principle 1
A
Begin with praise and honest appreciation if raising an issue or harsh words
2
Q
(CPWGOOAR) Principle 2
A
Call attention to peoples mistakes indirectly
3
Q
(CPWGOOAR) Principle 3
A
Talk about your own mistakes before criticizing the other persons
4
Q
(CPWGOOAR) Principle 4
A
Ask questions instead of giving direct orders
5
Q
(CPWGOOAR) Principle 5
A
Praise the slightest improvement & praise every improvement. Be hearty in your approbation & lavish in your praise.
6
Q
(CPWGOOAR) Principle 6
A
Give the other person a fine reputation to live up to
7
Q
(CPWGOOAR) Principle 7
A
Use encouragement, make the fault seem easy to correct
8
Q
(CPWGOOAR) Principle 8
A
Make the person happy about doing the thing you suggest.
