bcom test 2 kahoot part 2 Flashcards
1
Q
“Implementing the vision” is the phase where a leader’s test of abilities really occurs. (T/F)
A
True
2
Q
People like when leaders ___ because it helps them know how to behave.
A
Clarify norms
3
Q
Out-group members are individuals in a group or organization who do not identify with a larger group.
(T/F)
A
True
4
Q
A company’s culture is a by-product of a company’s climate (T/F)
A
False
5
Q
t’s not a requirement at XYZ, but employees get time off to volunteer, and coworkers talk about service
a lot, this is a:
A
Relevant norm
6
Q
The four communication techniques given in the book to demonstrate empathy include which of the
following?
A
Support & Reflection
7
Q
Everyone sensemakes; they just might not realize it. (T/F)
A
True
