Basics of IT and Governance Flashcards
What does IT governance ensure in an organization?
IT governance ensures that IT investments support business goals and deliver value.
True or False: IT governance is only relevant for large organizations.
False
Fill in the blank: The framework that provides the structure for IT governance is called _____ .
COBIT
What is the primary purpose of COBIT?
To provide a framework for developing, implementing, monitoring, and improving IT governance and management practices.
Which of the following is NOT a key component of IT governance? A) Risk management B) Compliance C) Marketing strategy
C) Marketing strategy
What does the acronym ITIL stand for?
Information Technology Infrastructure Library
True or False: ITIL is a set of best practices for IT service management.
True
What is the primary focus of ITIL?
The alignment of IT services with the needs of the business.
Fill in the blank: _____ refers to the policies and procedures that guide IT operations.
IT governance
Which of the following is a benefit of effective IT governance? A) Increased costs B) Improved risk management C) Decreased stakeholder satisfaction
B) Improved risk management
What is a key role of the IT governance committee?
To oversee IT strategy and ensure alignment with business objectives.
True or False: IT governance is synonymous with IT management.
False
What does the term ‘stakeholder’ refer to in IT governance?
Any individual or group with an interest in the outcomes of IT projects.
What is the purpose of risk assessment in IT governance?
To identify, evaluate, and prioritize risks to minimize their impact on the organization.
Fill in the blank: _____ is the process of ensuring that IT systems comply with regulations and standards.
Compliance management
What is the role of performance metrics in IT governance?
To measure the effectiveness and efficiency of IT processes and initiatives.
Which framework focuses specifically on risk management in IT?
NIST (National Institute of Standards and Technology)
True or False: An IT governance framework should be static and unchanging.
False
What does the term ‘alignment’ mean in the context of IT governance?
The process of ensuring that IT strategies and initiatives support business goals.
What is one common challenge faced in IT governance?
Lack of stakeholder engagement or support.
Fill in the blank: _____ is a systematic approach to managing and improving IT services.
IT service management
Which of the following is a key principle of IT governance? A) Decentralization B) Transparency C) Isolation
B) Transparency
What is the role of audits in IT governance?
To assess compliance with policies and the effectiveness of IT controls.
True or False: IT governance only concerns itself with technology, not people or processes.
False
What is the significance of a governance framework?
It provides a structured approach to aligning IT and business strategies.
What does IT stand for?
Information Technology
True or False: Governance in IT refers to the overall management and control of IT resources.
True
Fill in the blank: The primary goal of IT governance is to ensure that IT investments support _______ objectives.
business
What framework is commonly used for IT governance?
COBIT
Multiple choice: Which of the following is NOT a key component of IT governance? A) Risk management B) IT budgeting C) Software development D) Compliance
C) Software development
What does COBIT stand for?
Control Objectives for Information and Related Technologies
True or False: IT governance ensures that IT is aligned with business goals.
True
What is the role of a project manager in IT governance?
To ensure projects are completed on time, within budget, and align with governance policies.
Fill in the blank: _______ is a process that helps organizations to manage IT risks effectively.
Risk management
Multiple choice: Which of the following is a benefit of implementing IT governance? A) Increased project costs B) Enhanced risk management C) Decreased project visibility D) Lower employee morale
B) Enhanced risk management
What is the purpose of compliance in IT governance?
To ensure that the organization adheres to laws, regulations, and internal policies.
True or False: IT governance only applies to large organizations.
False
What is the significance of the ITIL framework?
ITIL provides best practices for IT service management.
Fill in the blank: The _______ model helps organizations align their IT strategy with business strategy.
Balanced Scorecard
Multiple choice: Which of the following is a key principle of IT governance? A) Lack of accountability B) Stakeholder involvement C) Minimal documentation D) Short-term focus
B) Stakeholder involvement
What does the acronym ITSM stand for?
IT Service Management
True or False: Effective communication is essential for successful IT governance.
True
What is a steering committee’s role in IT governance?
To provide oversight and direction for IT projects and initiatives.
Fill in the blank: _______ is the practice of ensuring that IT systems are designed to meet business needs.
Alignment
Multiple choice: Which of the following is a common IT governance framework? A) PMBOK B) PRINCE2 C) COBIT D) Agile
C) COBIT
What does the acronym SLA stand for in IT governance?
Service Level Agreement
True or False: IT governance is only concerned with technology, not people.
False
What is the purpose of a governance framework?
To provide a structure for decision-making, accountability, and performance measurement.
Fill in the blank: _______ assessments are conducted to identify vulnerabilities in IT systems.
Risk
Multiple choice: Who is typically responsible for IT governance in an organization? A) IT staff B) Board of Directors C) End users D) Project Managers
B) Board of Directors
What is the role of benchmarks in IT governance?
To measure performance and compare against industry standards.
True or False: IT governance can help improve the overall efficiency of IT operations.
True
What does the term ‘stakeholder’ mean in the context of IT governance?
Any individual or group with an interest in the outcome of IT projects.
Fill in the blank: _______ is a method for assessing the impact of risks on IT projects.
Risk analysis
Multiple choice: Which of the following is a critical success factor for IT governance? A) Lack of stakeholder engagement B) Clear communication C) Poor documentation D) Inflexible processes
B) Clear communication
What is the primary focus of IT governance?
To ensure effective and efficient use of IT in enabling an organization to achieve its goals.
True or False: Policies and procedures are not important in IT governance.
False
What is one of the key responsibilities of the IT governance team?
To ensure compliance with regulations and standards.
Fill in the blank: _______ management involves overseeing the lifecycle of IT services.
Service
Multiple choice: Which of the following is a key benefit of IT governance? A) Increased risk B) Greater accountability C) Decreased efficiency D) Higher costs
B) Greater accountability
What is the role of an IT governance framework?
To provide guidelines and structures for managing IT resources effectively.
True or False: IT governance is static and does not evolve over time.
False
What does the acronym GRC stand for in IT governance?
Governance, Risk Management, and Compliance
Fill in the blank: A _______ is a formal document that outlines the expectations for IT services.
Service Level Agreement
Multiple choice: Which of the following is a key principle of IT governance? A) Transparency B) Secrecy C) Isolation D) Ambiguity
A) Transparency
What is the purpose of performance metrics in IT governance?
To evaluate the effectiveness and efficiency of IT services.
True or False: IT governance only focuses on compliance with laws and regulations.
False
What is a key objective of IT governance?
To align IT strategy with business strategy.
Fill in the blank: _______ is the process of identifying and mitigating risks in IT projects.
Risk management
Multiple choice: Which framework emphasizes IT service management best practices? A) COBIT B) ITIL C) ISO 9001 D) PMBOK
B) ITIL
What is the main focus of risk management in IT governance?
To minimize the impact of potential risks on IT operations and projects.
True or False: IT governance can help organizations achieve better decision-making.
True
What does the acronym KPI stand for?
Key Performance Indicator
Fill in the blank: The _______ is responsible for ensuring that IT projects are aligned with business goals.
project manager
Multiple choice: Which of the following is an example of an IT governance framework? A) Agile B) Waterfall C) COBIT D) Scrum
C) COBIT
What is the importance of documentation in IT governance?
It provides a record of processes, decisions, and compliance efforts.
True or False: Continuous improvement is a key aspect of IT governance.
True
What is the role of audits in IT governance?
To evaluate compliance with policies and effectiveness of IT controls.
Fill in the blank: IT governance frameworks help organizations to define their _______.
governance structure
Multiple choice: Which of the following is a benefit of having an IT governance framework? A) Increased complexity B) Improved alignment C) Decreased oversight D) Lower quality
B) Improved alignment
What is the function of a risk register in IT governance?
To document identified risks and their management strategies.
True or False: Stakeholder engagement is crucial for successful IT governance.
True
What is the purpose of a governance policy?
To establish guidelines for decision-making and accountability in IT.
Fill in the blank: _______ is the practice of ensuring that IT services meet the needs of users.
Service management
Multiple choice: Which of the following is NOT a typical component of IT governance? A) Risk assessment B) Financial management C) Employee training D) Compliance monitoring
C) Employee training
What does the term ‘auditing’ refer to in IT governance?
The systematic examination of IT systems and processes for compliance and effectiveness.
True or False: IT governance is solely the responsibility of the IT department.
False
What is the significance of a governance framework for IT projects?
It provides a structured approach to managing IT resources and aligning them with business goals.
Fill in the blank: _______ frameworks are used to guide the management of IT services.
Service management
Multiple choice: Which of the following roles is often involved in IT governance? A) Business Analyst B) Network Engineer C) Data Scientist D) Project Coordinator
A) Business Analyst
What is the main responsibility of the IT governance team?
To oversee and ensure that IT operations align with business strategies and compliance.
True or False: IT governance has no impact on business performance.
False
What does the acronym ITGC stand for?
IT General Controls
Fill in the blank: Effective IT governance requires _______ to be successful.
stakeholder engagement
Multiple choice: Which of the following is a critical component of IT governance? A) Project scope B) Vendor management C) Performance evaluation D) All of the above
D) All of the above
What is the role of technology in IT governance?
To facilitate effective communication and data management for decision-making.
True or False: IT governance only focuses on technology, not process improvement.
False
What is the purpose of a governance risk and compliance (GRC) program?
To integrate governance, risk management, and compliance into a cohesive framework.
Fill in the blank: _______ are metrics used to measure the success of IT governance initiatives.
Key performance indicators
Multiple choice: Which of the following best describes the role of IT governance? A) To manage IT projects B) To align IT with business goals C) To reduce IT costs D) To increase software development speed
B) To align IT with business goals
What is the importance of training in IT governance?
To ensure that all stakeholders understand governance policies and procedures.
True or False: IT governance is a one-time process.
False
What is the role of the board of directors in IT governance?
To provide strategic direction and oversight for IT investments and initiatives.
Fill in the blank: _______ is the process of evaluating the effectiveness of IT governance practices.
Assessment
Multiple choice: Which of the following is a common challenge in IT governance? A) Clear objectives B) Stakeholder buy-in C) Lack of resources D) Strong leadership
C) Lack of resources
